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ESET Cloud Apps Protection vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET Cloud Apps Protection
Ranking in Email Security
46th
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Vulnerability Management (82nd), Patch Management (39th)
Trend Micro Worry-Free Serv...
Ranking in Email Security
13th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Endpoint Protection Platform (EPP) (19th), Managed Detection and Response (MDR) (10th), Extended Detection and Response (XDR) (14th)
 

Mindshare comparison

As of October 2025, in the Email Security category, the mindshare of ESET Cloud Apps Protection is 0.6%, up from 0.4% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Trend Micro Worry-Free Services Suites0.3%
ESET Cloud Apps Protection0.6%
Other99.1%
Email Security
 

Featured Reviews

LA
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
Mohammed Zain - PeerSpot reviewer
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good at detection and response, and it includes a web filtering option."
"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."
"The load balancer feature is excellent."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"Trend Micro effectively detects and blocks NAS devices and identifies potential threats."
"The most valuable feature of the solution is the ease of deployment."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility."
 

Cons

"It's not easy for an admin to check and decide if the email is good or not."
"The specific domain file for Apache needs to be well-defined."
"Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID."
"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."
"The log management feature needs to be improved, specifically, the ability to send logs from the console via API."
"Network vulnerability scanning could be improved."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"The solution's documentation is not good, and I'm struggling to change global configurations."
"The EDR part of the product is an area of concern where improvements are required."
"The solution’s scalability is limited."
 

Pricing and Cost Advice

"The solution provides affordable pricing for medium sized industries."
"We pay a yearly licensing fee for the solution, which is too expensive."
"The product is available at a very good price point."
"I rate the tool's pricing a five out of ten."
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Use our free recommendation engine to learn which Email Security solutions are best for your needs.
869,202 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
16%
Computer Software Company
15%
Media Company
7%
Consumer Goods Company
7%
Computer Software Company
16%
Comms Service Provider
10%
Security Firm
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

What do you like most about ESET Mail Security?
The most valuable features are the precision of detection and the level of customization of the policy.
What is your experience regarding pricing and costs for ESET Mail Security?
The solution provides affordable pricing for medium sized industries.
What needs improvement with ESET Mail Security?
The specific domain file for Apache needs to be well-defined.
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
 

Also Known As

ESET Mail Security
No data available
 

Overview

Find out what your peers are saying about ESET Cloud Apps Protection vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: September 2025.
869,202 professionals have used our research since 2012.