ESET Cloud Apps Protection vs Trend Micro Worry-Free Services Suites comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ESET Cloud Apps Protection and Trend Micro Worry-Free Services Suites based on real PeerSpot user reviews.

Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ESET Cloud Apps Protection vs. Trend Micro Worry-Free Services Suites Report (Updated: May 2024).
771,170 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Defender helps us prioritize threats across our organization.""The two main features that prove most beneficial for us are URL scanning and attachment scanning.""Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack.""The technical support is good and quick to resolve issues.""I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface.""Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply.""Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks.""Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."

More Microsoft Defender for Office 365 Pros →

"We are close to having 99% or 98% detection.""The most valuable features are the precision of detection and the level of customization of the policy."

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"We use the solution for endpoint protection, malware detection, and detecting unsafe web access.""The most important feature is behaviour detection.""The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs.""The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable.""The most valuable feature of the solution is the ease of deployment."

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Cons
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites.""Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added.""Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once.""Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment.""One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication.""You should be able to deploy Defender for every subscription without the need to add servers.""In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement.""The product must provide better malware detection."

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"The specific domain file for Apache needs to be well-defined.""It's not easy for an admin to check and decide if the email is good or not."

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"The solution's documentation is not good, and I'm struggling to change global configurations.""Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems.""Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side.""The EDR part of the product is an area of concern where improvements are required.""The solution’s scalability is limited."

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Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "The solution provides affordable pricing for medium sized industries."
  • More ESET Cloud Apps Protection Pricing and Cost Advice →

  • "I rate the tool's pricing a five out of ten."
  • "We pay a yearly licensing fee for the solution, which is too expensive."
  • "The product is available at a very good price point."
  • More Trend Micro Worry-Free Services Suites Pricing and Cost Advice →

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    771,170 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:The most valuable features are the precision of detection and the level of customization of the policy.
    Top Answer:The solution provides affordable pricing for medium sized industries.
    Top Answer:The specific domain file for Apache needs to be well-defined.
    Top Answer:The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web… more »
    Top Answer:The EDR part of the product is an area of concern where improvements are required. With the product's EDR part, it is… more »
    Top Answer:We use the Trend Micro Worry-Free Services Suites for various purposes. The solution offers a dashboard to view all… more »
    Comparisons
    Also Known As
    MS Defender for Office 365
    ESET Mail Security
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    ESET PROTECT Complete offers a complete multilayered protection for endpoints, cloud applications & email, the #1 threat vector.

    ESET PROTECT Complete is the ultimate cybersecurity solution that offers top-tier endpoint protection against ransomware and zero-day threats, backed by robust data security measures. It employs a sophisticated multilayered approach that combines multiple cutting-edge technologies to strike the perfect balance between performance optimization, threat detection, and minimizing false positives. With automated malware removal and mediation, it ensures uninterrupted business operations by providing advanced protection for data across general servers, network file storage including OneDrive, and multi-purpose servers. This comprehensive package also features powerful native encryption, enhancing data security to meet stringent compliance regulations.

    Furthermore, ESET PROTECT Complete offers proactive cloud-based threat defense, particularly against emerging threat types like ransomware, and safeguards Microsoft 365 applications from malware, spam, and phishing attacks via an intuitive cloud management console. With additional layers of security covering spam, phishing, malware, and threats from outdated systems and applications, this solution includes automated scanning, patching, and customizable policies for organizations. It empowers organizations to fortify their defenses and maintain a secure environment, offering centralized management and a comprehensive range of protective measures for businesses of all sizes. ESET PROTECT Complete is your all-encompassing cybersecurity solution for a safe and resilient digital landscape.

    Visibility and control to ease workloads. Cloud-based protection with automatic updates. Single console for endpoint, mobile, and extended detection and response (XDR).
    Protection against ransomware and advanced attacks with high-fidelity machine learning. AI-powered, automatic data correlation across endpoints and email. Security analytics and threat intelligence with Trend Micro™ Worry-Free™ XDR.
    Named a leader for endpoint, email, and detection and response. Our up-to-the-second threat intelligence network protects over 250 million endpoints.

    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    Information Not Available
    Information Not Available
    Top Industries
    REVIEWERS
    Manufacturing Company17%
    Computer Software Company17%
    Comms Service Provider13%
    Logistics Company7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm9%
    Manufacturing Company7%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Real Estate/Law Firm10%
    Media Company6%
    Energy/Utilities Company6%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Retailer9%
    Security Firm8%
    Non Profit7%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise16%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    VISITORS READING REVIEWS
    Small Business44%
    Midsize Enterprise17%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business62%
    Midsize Enterprise14%
    Large Enterprise25%
    Buyer's Guide
    ESET Cloud Apps Protection vs. Trend Micro Worry-Free Services Suites
    May 2024
    Find out what your peers are saying about ESET Cloud Apps Protection vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: May 2024.
    771,170 professionals have used our research since 2012.

    ESET Cloud Apps Protection is ranked 22nd in Email Security with 2 reviews while Trend Micro Worry-Free Services Suites is ranked 18th in Email Security with 6 reviews. ESET Cloud Apps Protection is rated 9.6, while Trend Micro Worry-Free Services Suites is rated 7.6. The top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". On the other hand, the top reviewer of Trend Micro Worry-Free Services Suites writes "Can be used for endpoint protection and malware detection, but it is too expensive compared to other products". ESET Cloud Apps Protection is most compared with Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Perception Point Advanced Email Security, whereas Trend Micro Worry-Free Services Suites is most compared with Trend Micro Apex One, Microsoft Defender for Business, ESET Endpoint Protection Platform and CrowdStrike Falcon. See our ESET Cloud Apps Protection vs. Trend Micro Worry-Free Services Suites report.

    See our list of best Email Security vendors.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.