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Epicor ERP vs JD Edwards World vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of June 2025, in the ERP category, the mindshare of Epicor ERP is 3.7%, up from 2.5% compared to the previous year. The mindshare of JD Edwards World is 0.9%, down from 1.4% compared to the previous year. The mindshare of Oracle E-Business Suite is 5.1%, up from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Khalid Jalal - PeerSpot reviewer
Requires extensive customization and fails to meet manufacturing needs
My overall experience with Epicor ERP is extremely bad. I just finished a call with the team, and the experience is really unsatisfactory. I will not recommend it to anyone. There's extensive customization required for Epicor ERP, and the standard process is not suitable. Though it is meant for manufacturing, it is not performing the manufacturing job effectively. Regarding the installation process, the implementation is not the problem as the installation is fine. The issue lies with configuration. Although it's supposed to be configurable, it requires customization for everything we need to do. When comparing to JD Edwards and in-house applications, a process that takes one minute in those systems takes ten minutes in Epicor ERP because users have to navigate through different screens constantly. If a user forgets to switch to one screen, the process remains incomplete, making end-user training extremely difficult. There's no automation and workflow feature that can be used without customization. Everything requires changes, making it similar to developing a new platform from scratch. Initially, we anticipated some benefits from using Epicor ERP, but based on the current outcome, it has been completely unsuccessful. The main issue is that everything requires customization rather than configuration. Unless they change their whole approach from customization to configuration, this product should not be used anywhere.
Tapas Karmakar - PeerSpot reviewer
Integration capabilities and reporting functions enhance workflow efficiency
The primary issue I have observed is that when JD Edwards World is installed, it involves a shared architecture between the development, test, and production environments. This setup should be avoided. Additionally, Oracle should integrate some AI features into JD Edwards World but not rely entirely on AI due to potential disadvantages, such as increased electricity consumption impacting global warming. Improvements are also needed in tech support, specifically in response time and quality.
James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"Epicor ERP is an easy-to-use solution."
"I find the job management features of Epicor ERP most useful, especially for material planning. The ERP gives a perfect overview of many aspects. The scheduling is also helpful. It lets us see what we're planning and try different scenarios. For real-time analytics, I use it mostly for planning and "what if" scenarios."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"The product is stable with a rating of ten."
"Dashboards and Business Activity Query are very useful."
"Epicor ERP paid for itself in the first year and a half, and continued to make the company lean and more profitable by providing tools to manage business operations better, such as production scheduling, finance, and estimating products."
"The solution is great for production planning because everything is out of the box. It smoothly handles the process from engineering to ERP, including version management and subcontracting. These features aren't in NetSuite."
"JD Edwards World is a good ERP with high security from the application design."
"Menu creation is easier now."
"We've found the initial setup to be easy."
"I rate JD Edwards World as an eight."
"The most valuable feature for me is the traceability customization, which allows me to track the movement and history of artifacts in our ecosystem."
"The ease of use is consistently there."
"Collecting data in standard formats for processing in a data warehouse."
"The solution's UI is user friendly and has good performance and good search facility."
"Oracle EBS adapts to our business rules, so we don't have to change them, whereas SAP is rigid. We need to change our business rules to implement SAP. Oracle's reporting is also excellent and it's easier for our technical team to customize the solution compared to SAP, Microsoft Dynamics, and other products."
"There is essentially one solution for every industry within Oracle — you won't require a third-party solution."
"I think one of the best use cases is centralizing supplier and customer data into our finance system. We identified there were so many duplicate suppliers and customers and so a lot of time was spent reporting."
"The on-premise is very similar to the cloud version."
"As we have been using this for the past nine years we have had the opportunity to explore the product. Really everything has worked well and all the modules are very good."
"The system is reliable and the backbone of financial and other core systems in many organizations worldwide."
"It handles all my financial functions, including the entire process of financial transactions"
"The procure-to-pay is core to our business and relevant to us."
 

Cons

"Everything requires changes, making it similar to developing a new platform from scratch."
"I would like to see a better reporting tool."
"The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge."
"The tool should provide a better user interface."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"AI and additional improvements could be made."
"There are some glitches in Epicor ERP."
"The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe."
"I have more than 18 years of JDE experience in JDE EnterpriseOne and World versions. I think JDE is good but compared to SAP and Oracle EPS, we can see which area needs to have some improvement for JDE."
"The pricing for JD Edwards World could be more affordable so that it could be available to a broader audience. My clients want more analytics or data analysis features from JD Edwards World."
"The integration technology could be stronger at this point."
"There is no support from Oracle here. We only have third-party support."
"There are a lot of new technologies coming out and JD Edwards World could improve by having better integration with other databases. The integration with the databases and applications should be in real-time, such as with Oracle."
"Improvements are needed in transitioning JD Edwards World to a more stable and reliable cloud product, particularly in terms of GDPR and data privacy compliance."
"Its end of life is already announced, so I don't expect lots of improvement coming from the product anywhere anymore."
"I would like report creation to be easier."
"We need more user-friendly fast formulas for all HRMS modules."
"It requires training before you can easily use this product, so it should be easier to use."
"The solution needs to be updated with modern technology as it currently runs on the Java platform, JWE, which is obsolete and requires you to need an API supported browser."
"Oracle has improved a lot because Oracle E-Business Suite is quite outdated. Oracle built the Oracle Fusion platform and it has many improved processes. We registered a few enhancements requests, but it's a very long bureaucratic process with Oracle. It doesn't make any sense to communicate with Oracle about what changes should be made to the system."
"We expect Oracle to go into continuous innovation mode and provide simplified integration solutions."
"It's not easy for people without technical knowledge to understand how to implement it."
"We are moving to the cloud and are looking at the cloud version of it for the cost of ownership and a more modernized integrated platform."
"Oracle E-Business Suite is a bit outdated because it's been developed more than ten years ago, and this is an area for improvement. My team is still getting used to the solution, so there could still be some features that have not been enabled or features my team isn't aware of yet. There have been issues with the Treasury module of Oracle E-Business Suite, so this is another area for improvement. My company hasn't decided yet on whether to implement the Treasury module or just go with another solution. Another room for improvement in Oracle E-Business Suite is the design, as it needs to be optimized based on usage patterns. What I'd like added in the next release of Oracle E-Business Suite is the time attribute. The solution still has dashboards being rolled out, so the time attribute could already be there or is still in the process of implementation. I also didn't find much use for the Projects module based on my company's requirements. The integration of Oracle E-Business Suite with the rest of the Oracle tools isn't very tight as well, but it could be because of customizations here in India, where the integrations work seamlessly everywhere, except in India. You'll find gaps because of customizations in India which are very, very irritating. For example, if a procurement is moving in the system then all the data has to move from one module to the other, but in the Oracle E-Business Suite Procurement module, you'll notice breaks or gaps that require you to manually transfer that data, so I'd like this improved in the next release of the solution."
 

Pricing and Cost Advice

"The initial cost may be a bit high, but the maintenance cost is lower."
"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"Epicor ERP is an expensive solution."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"User support could be improved as well, as the consultant charges are very high."
"You have to pay for a license, and the license cost is calculated based on the number of users you have."
"The pricing for JD Edwards World could be more affordable."
"The price of JD Edwards World is reasonable. Since it is a legacy solution the price has been reduced."
"The pricing of Oracle E-Business Suite is too high."
"Oracle has different licensing models available. For example, concurrent user license metric and power unit licensing metric. It is different from product to product, but for the application itself, the license is by the number of users."
"Products concerning areas like CRM and ERP should provide value at lesser costs to customers, especially if you consider that the initial cost of implementation is high."
"It's quite expensive, even though they gave us a discount."
"This is a highly-priced application and would not be affordable for small or medium business domains."
"We have an annual license to use the Oracle E-Business Suite and we have an enterprise license."
"Both the current projects and future projects should be defined well. Licensing should be done according to current and near future plans."
"Oracle generally gives a lot of discounts."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
10%
Healthcare Company
8%
Construction Company
6%
Manufacturing Company
17%
Healthcare Company
8%
Real Estate/Law Firm
7%
Computer Software Company
7%
Educational Organization
57%
Computer Software Company
5%
Manufacturing Company
5%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
The licensing cost for Epicor ERP is a concern. The licensing becomes cheap, which leads people to opt for it, but th...
What needs improvement with Epicor ERP?
My overall experience with Epicor ERP is extremely bad. I just finished a call with the team, and the experience is r...
What is your primary use case for Epicor ERP?
I have been using Epicor ERP, and it's still in implementation. We decided not to proceed because it is not workable ...
What do you like most about JD Edwards World?
The most valuable feature for me is the traceability customization, which allows me to track the movement and history...
What needs improvement with JD Edwards World?
The user interface in JD Edwards World is very crude; I press a button to get to the application, unlike EnterpriseOn...
What is your primary use case for JD Edwards World?
Right now, I am working with one of the home builder technologies. JD Edwards World ( /products/jd-edwards-world-revi...
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
 

Also Known As

Epicor SaaS ERP
No data available
Oracle EBS, OEBS
 

Overview

 

Sample Customers

Information Not Available
SICIM S.p.A., Fabbrica d'Armi Pietro Beretta S.p.A, Atrium European Real Estate, Mallinckrodt Pharmaceuticals, Calumet Specialty Partners, LP Products, Grupo Arcor, Original BUFF S.A., Shelf Drilling Ltd., African + Eastern, Westfield Group LLC, Sportmaster Ltd., Beijing Xinladao Restaurant Group
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about SAP, Microsoft, Infor and others in ERP. Updated: June 2025.
859,438 professionals have used our research since 2012.