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Ephesoft Transact vs SAP Intelligent RPA comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
660
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Ephesoft Transact
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
3
Ranking in other categories
Intelligent Document Processing (IDP) (16th)
SAP Intelligent RPA
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Robotic Process Automation (RPA) (13th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
it_user1648179 - PeerSpot reviewer
OCR Developer at a tech vendor with 10,001+ employees
A stable and scalable smart content acquisition and data classification solution with a useful inject feature
I would advise potential users that Ephesoft Transact is an easy tool to handle. The UI isn't complex, and even if everything isn't handled at the UI level, they can work with the script. You can also handle issues with scripts. I believe Ephesoft Transact is one of the best tools because the UI is an easy one. The UI-level design makes it easy to handle the development and the superior Ephesoft support system. They will give you quick support to resolve issues and provide training materials. They will train the developer, and after training the developers, they will also support them. That's a good good thing that I saw. Initially, when I joined this project, I also had less knowledge. But with the help of this support system and the training material, I now have superior knowledge. On a scale from one to ten, I would give Ephesoft Transact a nine.
SS
RPA Technical Solution Lead at Infomentum
Helps automate processes but needs to offer different licensing models to users
Right now, I am not working on process mining at the minute. Before I switched to the company, I worked extremely closely with the process mining tool from UiPath, SAP BTP, and the process mining that they had created. I am working with MuleSoft Automation and Anypoint. We are not doing any sort of process mining at the minute, but in my company, because MuleSoft is one of the only RPA tools that we are looking at, we have another application called Appian that we are trying to explore now. Appian has process mining capability, which is why we thought we would look at it along with AI capabilities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Earlier users were converting the unstructured data from the PDF into the structured format to process the task but now, this activity is replaced by IQ Bot."
"Bots add a lot of productivity and value to our business, because a robot can work for 24/7. They work a lot better, as compared to a human being, specifically for tasks which are repetitive in nature."
"Web-based control is the most valuable feature. We can access it from anywhere in the world with the control room URL and in any browser. Bot Insights make our report generation and other insights view easier. We can export the data in the form of CSV, PDF, etc."
"This Testing Anywhere is a good tool for the functional testing and also good for the beginners in Automation who don't have knowledge in scripting."
"Easy to access: Without the need to download and install software on a local machine, we can access the RPA application from virtually anywhere."
"The most valuable feature of Automation Anywhere is the automation that frees up time for our employees to engage with customers."
"Removing manual tasks has been beneficial. It works effectively."
"Overall, I would rate Automation Anywhere a nine out of ten."
"I believe Ephesoft Transact is one of the best tools because the UI is an easy one."
"Transact's best feature is its ease of customization."
"I have found the keyword extraction to be helpful."
"I like the inject feature. With desktop injects, we're doing all these things and extracting these things. Its stable, scalable, and technical support is good."
"Contextor is a good solution for a Citrix environment."
"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."
"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."
"SAP Contextor has improved our organization by giving us better operational efficiency."
"The initial setup of SAP Contextor is easy."
"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."
"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."
"Scalability is fine. It is pretty nice."
 

Cons

"Also, the Master certification should be provided free of cost for partners."
"With the PDF command, you can only read structured data. If your data is in an unstructured format, there is no command for it in Automation Anywhere. Then, people need to use Python coding if their data is in unstructured format. Therefore, Automation Anywhere needs to improve in the PDF area."
"I would suggest adding more fields while calling in API. There is no option to generate Authentication token within the Bot."
"For improvement, I would like to see Automation Anywhere integrating with multiple other technologies."
"Automation Anywhere can be improved by offering more integration with many more applications."
"When it comes to reading email, this solution is unstable and improvements need to be made."
"The main disadvantage of Automation Anywhere is its high cost."
"The technical support needs improvement."
"Their email service and extraction could be better. We get the input via email, and these emails contain different types of documents like Excel, PDF, or they may contain different content in the email body. Due to this variation, sometimes the email service crashes, and emails aren't redirected to Ephesoft Transact. Ephesoft has provided us with new hotfixes. Whatever flaws we found in the 2019.2 version, they have already updated it in the new version, 20.1.05, and it's already released. Drawbacks like not capturing the handwritten fields are now sorted."
"It's not easy to train."
"Their email service and extraction could be better. We get the input via email, and these emails contain different types of documents like Excel, PDF, or they may contain different content in the email body."
"Transact could be improved by removing Java and making its pricing more accessible for smaller customers."
"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."
"I found that the SAP scripting of a program is easier than SAP Contextor."
"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."
"SAP Contextor could improve by automating some processes."
"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."
"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."
"The support is expensive."
"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."
 

Pricing and Cost Advice

"Automation Anywhere's pricing falls within the mid-range, but the long-term benefits outweigh the initial investment."
"It is not cheap, but we are able to get an ROI."
"We generally follow the Gain-Sharing Pricing model, which enables the customer to start getting the RPA benefits right from day one of their implementation."
"I believe it is $10,000 for Bot Creator."
"Automation Anywhere is expensive, making it more suitable for enterprise organizations."
"The pricing strategy for us is one license for development. It is more complicated than that depending on the options you choose."
"UiPath is exceptionally more expensive than Automation Anywhere. UiPath is far ahead of its competition, but in terms of finances, Automation Anywhere offers better value and is more effective for organizations seeking cost-effective solutions."
"I'm not sure what the monthly licensing cost is, as that is taken care of by another team, but I would say it's around $100,000."
"Transact's pricing could be better for smaller customers."
"Initially, when I got a licensed copy of Ephesoft Transact, it was for one year. After one year, we had to send an email to the Ephesoft team informing them that our license was going to expire. They updated it and provided one license in our file, and we had to update and install the folder. They have versions for one year and lifelong as well."
"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."
"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."
"The pricing is not that expensive. It is manageable."
"It all comes with a bundle right now. Having advanced features, it is competitively priced."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Construction Company
11%
Outsourcing Company
11%
Construction Company
18%
Financial Services Firm
11%
Government
9%
Performing Arts
8%
Manufacturing Company
11%
Financial Services Firm
10%
Construction Company
9%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise82
Large Enterprise558
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
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What needs improvement with SAP Contextor?
The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would b...
What is your primary use case for SAP Contextor?
The inputs of SAP Intelligent RPA used to come from the process mining output. Whenever we connect process mining to ...
What advice do you have for others considering SAP Contextor?
Speaking about bot creation and management features, I rate the tool as four out of five compared to the other market...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
SAP Contextor, Contextor
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Honda Logistics, Washington State Health Care Authority
BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour
Find out what your peers are saying about Ephesoft Transact vs. SAP Intelligent RPA and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.