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Entrust Identity Enterprise vs Fortinet FortiAuthenticator comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Sponsored
Ranking in Authentication Systems
2nd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
164
Ranking in other categories
Single Sign-On (SSO) (5th), Access Management (5th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (7th)
Entrust Identity Enterprise
Ranking in Authentication Systems
18th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (29th)
Fortinet FortiAuthenticator
Ranking in Authentication Systems
5th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
65
Ranking in other categories
Single Sign-On (SSO) (10th), Identity Management (IM) (15th), Multi-Factor Authentication (MFA) (2nd)
 

Mindshare comparison

As of November 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 3.7%, down from 7.0% compared to the previous year. The mindshare of Entrust Identity Enterprise is 1.8%, down from 1.9% compared to the previous year. The mindshare of Fortinet FortiAuthenticator is 3.1%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.7%
Fortinet FortiAuthenticator3.1%
Entrust Identity Enterprise1.8%
Other91.4%
Authentication Systems
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
reviewer2312085 - PeerSpot reviewer
Cyber Security Analyst at a non-tech company with 11-50 employees
Provides strong authentication feature, which requires users to enter a one-time password (OTP)
The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.
reviewer2848395 - PeerSpot reviewer
Technical Business Development Manager at a outsourcing company with 501-1,000 employees
Multi-factor security has improved device protection but still needs broader application coverage
Fortinet FortiAuthenticator could be improved in its cost structure. Although it is not expensive, other solutions offer more value for less money. Cisco Duo provides better value in this regard and connects to web applications much more easily, scaling effectively in that sense. While I have never used Cisco Duo to secure other devices in IoT environments, I know Cisco Duo is capable of doing so, whereas Fortinet FortiAuthenticator cannot. Additionally, Cisco Duo is also cheaper. These are the main reasons why we switched away from Fortinet FortiAuthenticator, as it was very limited compared to other solutions available. Fortinet FortiAuthenticator was primarily missing the ability to scale to web applications.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Looking back at my initial investment in Cisco Duo versus the total value it has delivered over time, I see that it has paid more than what we invested, so we are getting a good return and a good service with improved security."
"Furthermore, the reporting, logs, and management capabilities are exceptional with Cisco Duo, which stands out as its best feature."
"Cisco Duo has made us more secure. We've managed to stop some threats with it and keep our users and devices safe."
"It is really scalable. It is easy once you get an application in. You can import users from Active Directory and enroll users really fast."
"Since implementing Cisco Duo, it has greatly improved our operational efficiency."
"Another feature is the single pane of glass management. That's important for analytics and also for troubleshooting. It means there's one place that you go to at least start the troubleshooting process."
"Cisco Duo works within a huge Cisco security ecosystem and the integration is straightforward."
"Cisco Duo has provided substantial value, primarily in saved time, but also in low cost because administrators do not have a significant workload with Cisco Duo."
"Entrust Identity Enterprise is a very mature product, it is very reliable and there are many use cases for which you can use the solution."
"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."
"It is a scalable solution. You can add users and credentials without problems."
"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."
"This solution is flexible and easy to use for our clients, and we use it with different kinds of applications and integrate it with different processes."
"The integration matrix of the solution is huge compared to others."
"I like the self-registration capabilities."
"The solution is stable; I installed it two years ago, and we rarely check the internet for changes because it's really stable and we don't have problems."
"The feature that I have found most valuable is the fact that you can utilize your tokens across the whole Fortinet fabric once you have the FortiAuthenticator."
"The most valuable feature of the solution is RADIUS service and the social network integration feature."
"Fortinet FortiAuthenticator is an easy-to-use solution."
"This is a cost effective and flexible solution."
"Enables easy integration, allowing for 2FA with our VPN."
"The technical support for FortiAuthenticator is excellent."
 

Cons

"What I dislike about Cisco Duo is that anything that Cisco Duo lacks, we can do through Microsoft, which is a workaround because we're integrated with Microsoft, and that was the first thing I did."
"I would like to see Duo Security increase the time that the users have to log into the devices. The maximum time interval is 50 minutes at the moment, and I would like it to be 60 minutes. When you try to log into a device and have to authenticate yourself, sometimes it's not very pleasant. It's not the best thing particularly if you have to do this every 50 minutes, which is the maximum time that Duo gives. This makes it difficult to use and does not save time."
"There was an issue related to integration with third parties."
"Technical support could be improved. I don't think all support should have to go through an agreement."
"Often, people do not receive expiration messages, and sometimes, for security reasons, accounts get disabled without notifying the end user, so they mistakenly think something has gone wrong when it really just needs to be re-enabled on the external system."
"I believe Cisco Duo needs to be improved on the delay process because there is a delay when we send a Duo Push or when we are signing into any applications."
"I think the location accuracy could use a little improvement because it does not always show the exact location from which I am signing in."
"Cisco Duo can be improved by exploring a way to make it a more seamless integration and by deploying an in-house server."
"I would like to improve the tool's implementation and pricing."
"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."
"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."
"The product is very costly compared to other alternative solutions."
"It would be better if the on-prem Entrust Identity Enterprise solution could have the same features as the cloud version because the latter is easier to use."
"The interface is a bit misleading in areas."
"No SMS gateway from the ISP"
"A lot of configurations are available only from CLI."
"They could expand FortiAuthenticator's capabilities to accommodate a broader range of environments."
"For improvement, Fortinet needs to ensure that they provide quick support to users...Fortinet sometimes needs to respond to users facing issues within an hour."
"It does the job I paid for, but the graphical interface could be improved."
"The hardware aspect of the solution could be improved. We are not really able to understand the hardware capabilities of the device."
"I don't have any issues with this solution, but it may need a better, more user-friendly interface or better design of the platform."
 

Pricing and Cost Advice

"The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."
"I only need the solution for IT staff, which makes it relatively cheap. If I deployed it for the whole company, it would be costly, so it depends on the number of users. Duo Security is affordable compared to other products in the segment."
"It is affordable for what's coming to the table with it, but in this day and age, the cost is looked at under a microscope, and companies need to very finely define what is needed versus what is critical. In some cases, it might not be cost-effective for a company to have it. In a lot of other cases, it is the cost of doing business."
"Price-wise, the solution has been very, very reasonable...Licensing is the last thing I think about Duo Security because it's so easy, and I had no problems with it."
"The pricing was a lot more than what we were paying for our previous solution."
"With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."
"The cost was reasonable. Licensing was pretty straightforward for a change."
"I rate the product pricing a seven out of ten."
"I would rate the product's pricing a five out of ten."
"It's worth the money."
"The subscription could be yearly or monthly, depending upon your choice."
"FAC is an affordable solution for Middle Range (200E/400E) and also needs a package of mobility agents (2,000) perpetual."
"I price of the solution is expensive."
"It costs more to license the high-availability option."
"The licensing structure is cost-effective for us compared to some of the other solutions that have recurring monthly costs."
"I would start off with a VM including the base license and scale according to the number of users you need to authenticate."
"I rate its pricing a three to five out of ten."
"We pay for licensing on a yearly basis."
"The platform provides a user-based pricing model rather than a subscription pricing model."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
Construction Company
12%
Comms Service Provider
9%
Outsourcing Company
7%
Financial Services Firm
6%
Manufacturing Company
12%
Comms Service Provider
11%
Outsourcing Company
10%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise28
Large Enterprise82
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise19
Large Enterprise11
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...
What is your experience regarding pricing and costs for Duo Security?
Regarding the pricing, what actually happened was that we got the product purchased through our HQ, so the costing as...
What needs improvement with Duo Security?
I do not have a straight answer for how Cisco Duo can be improved at this time. With the implementation that we are g...
Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
My experience with Fortinet FortiAuthenticator's pricing found the pricing to be good. There are better solutions ava...
What needs improvement with Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator could be improved in its cost structure. Although it is not expensive, other solutions of...
What is your primary use case for Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator was implemented as a multi-factor authentication solution to serve as a second barrier fo...
 

Also Known As

Duo Security
IdentityGuard
FortiAuthenticator
 

Overview

 

Sample Customers

Information Not Available
Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about Entrust Identity Enterprise vs. Fortinet FortiAuthenticator and other solutions. Updated: November 2026.
921,028 professionals have used our research since 2012.