

Pega Platform and ELMA 365 are competitors in the business process management tools category. While ELMA 365 is recognized for its user-friendly interface, Pega Platform holds an advantage with its robust capabilities and support.
Features: Pega Platform includes dynamic case management, AI-driven decision-making, and strong process automation. ELMA 365 focuses on user-centric design, integration flexibility, and automation as core features.
Ease of Deployment and Customer Service: Pega Platform's setup is complex but is complemented by extensive customer service. ELMA 365 offers a simpler deployment process and efficient customer support, thanks to its cloud-based model.
Pricing and ROI: Pega Platform involves a higher setup cost, justified by its features and substantial ROI. ELMA 365's competitive pricing and efficiency-centric approach provide an attractive ROI given its adaptability to business needs.
| Product | Market Share (%) |
|---|---|
| Pega Platform | 3.9% |
| ELMA 365 | 0.6% |
| Other | 95.5% |

| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 15 |
| Large Enterprise | 69 |
What is ELMA 365?
ELMA 365 is a low-code BPM platform that helps businesses accelerate digital transformation and innovate faster. With ELMA365 you can deliver enterprise-grade apps and automate processes with little to no coding.
ELMA 365 Applications
ELMA 365 integrated applications cover all your business needs:
• Sales & Customer Relationship Management (CRM);
• Content and Document Management (ECM);
• Project Management;
• Robotic Process Automation (RPA)
and more.
The BPM app allows non-technical users to effortlessly create even the most complex business processes. Drag-and-drop process designer provides simplicity for modelling and accelerates the implementation of changes. Built-in monitoring tools help find bottlenecks and improve overall company’s performance.
The CRM app introduces a holistic approach to customer relationships management and sales. The whole process is automated and managed from the lead acquisition to closed deal, including processing of documentation and post-sale service.
The ECM app facilitates document management and electronic data exchange, all powered by a BPM engine.
The Projects app helps employees plan and control project activities, communicate, stay within budget and on schedule.
The RPA app prevents human errors and speeds up the working process by delegating routine tasks to software robots.
Pega Platform provides flexible business process management with a focus on rapid application development and automation through a low-code approach, enhancing efficiency across sectors.
Pega Platform is renowned for its ability to streamline operations with robust automation features, including robotic process automation and decision-making capabilities. Its intuitive interface and workflow management contribute to a reputation for enhancing business processes. Although users face challenges with integration limitations and high licensing costs, they benefit from rapid deployment and efficient process adaptations. The unified architecture reduces complexity, while case management and integration services support digital transformations in sectors such as banking, insurance, and healthcare.
What are the key features of Pega Platform?
What benefits and ROI should users expect?
In industries like insurance, banking, healthcare, and government, Pega Platform is implemented to automate diverse workflows, supporting initiatives from claims processing to customer onboarding. Enterprises use Pega for case management and digital transformations, valuing its out-of-the-box integrations and real-time reporting capabilities to boost operational automation and enhance customer experiences.
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