Eightfold Talent Intelligence Platform vs IBM Kenexa comparison

Eightfold and IBM are both solutions in the Talent Management category. Eightfold is ranked #8 with an average rating of 8.5, while IBM is ranked #18. Eightfold holds a 1.7% mindshare in TM, compared to IBM’s 1.6% mindshare. Additionally, 100% of Eightfold users are willing to recommend the solution, compared to 90% of IBM users who would recommend it.

Eightfold Talent Intelligen...

Read 12 Eightfold Talent Intelligence Platform reviews

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2,357 Comparison Views

100% willing to recommend

IBM Kenexa

Read 30 IBM Kenexa reviews

3,751 Views
2,363 Comparison Views

90% willing to recommend

Eightfold Talent Intelligen...

IBM Kenexa

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Executive SummaryUpdated on Nov 4, 2024

IBM Kenexa and Eightfold Talent Intelligence Platform compete in talent management and acquisition. Eightfold seems to have the upper hand due to its advanced AI-driven features, despite its higher cost.

Features: IBM Kenexa boasts strong recruiting capabilities with extensive applicant tracking and employee assessment tools. Eightfold Talent Intelligence Platform features AI-powered talent matching, diversity hiring enhancements, and skill gap analysis, providing a comprehensive suite of predictive analytics and personalized recommendations.

Room for Improvement: IBM Kenexa could enhance its deployment process and customization options, along with expanding its support capabilities. Eightfold Talent Intelligence Platform might improve user interface simplicity and streamline non-AI functionalities to cater to less tech-savvy users, and enhance data migration capabilities during implementation.

Ease of Deployment and Customer Service: IBM Kenexa, though cloud-based, often requires more resources for deployment, leading to a complex setup process. Eightfold Talent Intelligence Platform offers a streamlined cloud-based deployment and robust technical support, resulting in higher customer satisfaction.

Pricing and ROI: IBM Kenexa offers lower initial setup costs, making it appealing to budget-conscious organizations, though with a moderate ROI. Eightfold Talent Intelligence Platform has higher initial costs, justified by a higher ROI through its innovative AI capabilities and data-driven insights.

To learn more, read our detailed Eightfold Talent Intelligence Platform vs. IBM Kenexa Report (Updated: August 2026).

Buyer's Guide

Eightfold Talent Intelligence Platform vs. IBM Kenexa

August 2026

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Helped 909,725 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Eightfold Talent Intelligen...

Ranking in Talent Management

8th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Talent Acquisition (4th), Talent Intelligence (1st), AI-Recruiting (1st)

IBM Kenexa

Ranking in Talent Management

18th

Average Rating

7.6

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

Benefits Administration (13th), Applicant Tracking and Recruiting Software (8th)

Mindshare comparison

As of August 2026, in the Talent Management category, the mindshare of Eightfold Talent Intelligence Platform is 1.7%, down from 2.1% compared to the previous year. The mindshare of IBM Kenexa is 1.6%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Talent Management Mindshare Distribution
Product	Mindshare (%)
Eightfold Talent Intelligence Platform	1.7%
IBM Kenexa	1.6%
Other	96.7%

Talent Management

Featured Reviews

reviewer2778708

Strategic Workforce Planning Director at a financial services firm with 10,001+ employees

Integrates job architecture and skills data to support strategic workforce planning

What I find valuable about Eightfold Talent Intelligence Platform is that you integrate your data from skills and job architecture into one platform, and the power of their algorithms are the strongest that I have seen, with no other competitor enabling you to do things in a single platform. It also provides the ability to API connect into your HR information system, whether it be Workday, Oracle, or SuccessFactors, giving you much more AI enablement and more connection with external data, showing you how things are trending that better inform your internal decisions. The predictive analytics of Eightfold is strong. The reason for that is because of the way in which their algorithms are built on the basis of data that is looking at how you generate, in essence, career mobility, which makes them stronger than others. Because they work on a quarterly product development life cycle, what I have heard indicates that Eightfold is always going to be three years ahead of your HR information systems that are trying to add this capability into their platform.

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Karan Grover

Senior Manager at a financial services firm with 1,001-5,000 employees

Suitable for larger-scale companies aiming to streamline and automate their processes digitally

The deployment of the solution took between six to eight months. When we introduced BrassRing at my company, we encountered several challenges. First, moving data from our old system to BrassRing was tough because it needed reformatting. Second, connecting BrassRing with our HR data was tricky due to manual processes for roles and departments. Third, setting up the workflow in BrassRing was complex. Fourth, configuring user access and approval levels was a detailed task. We also had to manage the change process, including running both old and new systems in parallel, communicating changes, and training users. Lastly, monitoring and reporting were needed to ensure data accuracy and proper system usage once everything was in place. We had a team of six to eight people managing the project from our side during the BrassRing deployment. I'm not sure about the size of the BrassRing team, and we also had our own technical team, which had three to four members. The solution required maintenance, particularly from my side as the administrator. Maintenance responsibilities were divided into two parts: some tasks we, as end-users, could control, while others were the responsibility of the BrassRing team. Payment-related tasks were a regular part of our responsibilities. I wasn't the only person maintaining the solution. There were three power users from Infosys, each responsible for a specific geography. My counterpart managed it in the US, and I, along with my colleague in India, managed it for other geographies.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to get matched to candidates is certainly valuable. In real time, you are able to adjust your description of the work and the project you need done in order to match you with the best candidates."

"This solution has made our team more collaborative. The recruiting team is easily able to see what the other team members are working on, what candidates are in process and how they can share candidates amongst themselves. They are now able to prevent work duplication due to increased visibility. Eightfold is candidate centric."

"I really like the ability to run campaigns with pipelines and events. Matching prospects based on skills and the calibration process has been most valuable."

"It really expedites the whole process and helps the end-customer hone in on what they need. With the evolution to remote work that we are currently going through, there's much more of a need to tailor recruiting."

"Eightfold has significantly reduced our time to phone screen candidates to hire."

"From my perspective, one of the most valuable aspects of Eightfold Talent Intelligence Platform was the talent matching and employee game planning of future roles."

"The quality of the AI is way ahead of any other solutions on the market."

"Judging by our overall portfolio, and everything that I've seen from eightfold.ai in my partner relationship for the past two years, they've really been one of our top performers."

More Eightfold Talent Intelligence Platform pros

"I like how we can copy a req as we have many duplicates, which saved a lot of time when opening reqs."

"Scalability is great, as we use the system for everything from a very low-volume, high-touch corporate recruiting model to our tax office, high-volume approach, which is 80-100,000 people each season."

"As I said, IBM are doing a great job with us at the moment, but we're always looking and speaking and open to having conversations with other people because the market's changing and IBM are aware of that."

"We acquired a pharmacy retailer three years ago, and Kenexa enabled us to actually standardize our employee engagement across both of those organizations, helping us understand at an enterprise level what was going on and, most importantly, how people were starting to feel about being acquired and joining the broader company space."

"IBM Kenexa is fairly stable, and we don't have any downtime."

"We felt like Kenexa was robust enough and dynamic enough that it met our needs, so it didn't make sense for us to disrupt 700 locations and reteach them something."

"I would say the support that we get from the CSMs is the most valuable for me right now, because I'm still leaning on them pretty heavily to understand everything that I'm doing within the system."

"Overall, from a recruiter's perspective, it is an excellent product and is probably one of the best recruitment products out there in terms of usability, ease of understanding, and management of large applicant pools."

More IBM Kenexa pros

Cons

"Eightfold could be improved by focusing on the employee experience."

"Eightfold could be improved if they had more round table conversations about features and their roadmap. They should actively seek out feedback from their customers."

"There is room for improvement with regards to sourcing and attribution and to be more efficient with connecting leads."

"The tagging feature is not as in depth and easy to use as I would've hoped for. Although you can create tags for candidates, there's no way to report all those tags and see what tags are already created."

"We're doing user testing now, and on the calibration page, there's no publish button. I have to go to overview to publish it. It could be user error, but it would be nice to be able to easily figure out where buttons are and what they do."

"Eightfold could be improved by focusing on the employee experience. It is important that Eightfold understands how it forms part of the entire experience, especially as they continue to scale. Eightfold should make sure they understand how it connects with other solutions in our technology ecosystem to drive the full user experience."

"It would be interesting to enable Eightfold to have a user experience that is seamless in terms of single sign on to and from core systems of record. That is, the ability for a user or hiring manager/recruiter to go in and out of Eightfold back into their core system, whether that be Oracle, Workday, SuccessFactors, Cornerstone, etc. It would great to be able to go back and forth with a single sign on capability so that you don't have to log in and out of applications, where it's a bidirectional single sign on."

"The sales representatives that I reached out to on LinkedIn weren't very helpful because once they realized that it was for a smaller company, they weren't as interested."

More Eightfold Talent Intelligence Platform cons

"The user interface could do with an overhaul."

"Maybe there's some room for improvement in the functionality around the actual tools that we build with."

"The price can always be better. Right now, we can only do part of that, but not as much as I want to."

"I get a real sense of frustration when you see the kind of customer insight teams and what they can do and then you look at the colleague insights teams, which I'm leading on as well, and seeing there's a gap and we need to close that gap."

"Technical support was not always great. They tend to push you towards workbench admins or paid support."

"We have about 50 requests for enhancements in the system right now."

"The reporting tool is helpful, but it is not the easiest to train on or is not as understandable for other HR pros. Their Workbench site, which is the administrator site that you use to update your website, is not user-friendly. When updates are required, it is not that easy to manage because Workbench is not user friendly. It required more work from the admins. They have Workbench training, which actually was very unhelpful. It took eight hours to complete, and it was not very helpful. Their customer service when it comes specifically to their Workbench site is not helpful."

"My rating is not higher because of the support, honestly; the global service center model."

More IBM Kenexa cons

Pricing and Cost Advice

"I would rate the pricing a seven out of ten, with one being cheap and ten being expensive."

"The pricing is fair compared to the market."

"The pricing is fairly competitive. The licensing is fairly flexible to have all employees take advantage of it in any given capacity."

"This is a fairly expensive solution compared to others on the market. However, the solution offers functionality of a number of other different solutions combined. From that perspective, it is competitively priced."

"Kenexa was fairly priced. However, in 2019, before I left my previous organization, they significantly increased their pricing. It can be affordable, but their pricing is going up. It is not just licensing; it is how many applicants you have in your system on the database side."

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Top Industries

By visitors reading reviews

Comms Service Provider

12%

Financial Services Firm

11%

Performing Arts

11%

Manufacturing Company

10%

Construction Company

17%

Outsourcing Company

12%

Manufacturing Company

11%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	28

Questions from the Community

What needs improvement with eightfold.ai?

What I would say could be enhanced about Eightfold Talent Intelligence Platform is their implementation approach, as there is absolutely no question about the functional capability of the platform....

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What is your primary use case for eightfold.ai?

I am an end user of Eightfold Talent Intelligence Platform. In my previous company, I was using Eightfold Talent Intelligence Platform's Talent Management module, which also included Job Intelligen...

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What advice do you have for others considering eightfold.ai?

I have not done metrics to measure the effectiveness of Eightfold in identifying skill gaps. I would rate Eightfold Talent Intelligence Platform a ten based on every aspect I have described. Overal...

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Compared 9% of the time

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Compared 8% of the time

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Compared 7% of the time

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Compared 5% of the time

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Compared 4% of the time

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Product Reports

Buyer's Guide

Eightfold Talent Intelligence Platform

August 2026

Eightfold Talent Intelligence Platform report

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Buyer's Guide

IBM Kenexa

August 2026

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Also Known As

No data available

IBM Smarter Workforce, Outstart

Overview

Eightfold Talent Intelligence Platform enhances hiring efficiency through AI-driven talent matching, utilizing both internal and external networks for candidate selection and skill assessments, streamlining recruitment processes.

Designed for improved recruitment strategies, Eightfold Talent Intelligence Platform leverages AI to provide talent mapping and market insights, facilitating skill-based candidate rediscovery. Organizations benefit from its intuitive design, responsive support, and advanced recruitment analytics, leading to diverse hiring. While integration and usability can be improved, including smoother single sign-on and persona-based interfaces, Users use it to enhance career sites, match candidates with opportunities, automate recruitment, and improve internal mobility. Smaller organizations may face scalability challenges compared to larger companies.

What are the key features of Eightfold Talent Intelligence Platform?

AI-Driven Talent Matching: Uses AI to match candidates with suitable positions both internally and externally.
Talent Mapping: Offers comprehensive talent and market insights for effective hiring strategies.
Candidate Resurfacing: Resurfaces past applicants for ongoing opportunities based on skills and experience.
Skill Assessments: Provides tools for evaluating employee skills and capabilities.
Responsive Support: Offers assistance to ensure seamless use and integration.

What benefits should be expected from using Eightfold Talent Intelligence Platform?

Enhanced Recruitment Analytics: Enables better decision-making and strategy planning with advanced analytics.
Diverse Hiring Practices: Promotes inclusion and diversity through enriched candidate selection.
Intuitive Profile Setup: Simplifies user experience with easy profile management.
Improved Hiring Efficiency: Accelerates recruitment processes, reducing time to fill positions.

In industries like technology and finance, Eightfold Talent Intelligence Platform is employed for optimizing talent acquisition processes, aligning with existing systems like Microsoft for seamless integration. Military and defense sectors use it to access civilian talents within reserves, while sectors focused on innovation leverage its AI features for succession planning and employee referrals.

Eightfold

IBM Kenexa offers comprehensive talent management solutions designed for businesses to streamline and enhance hiring processes.

It is a robust platform facilitating talent acquisition and workforce management. With powerful analytics and recruitment tools, IBM Kenexa aids organizations in matching skilled professionals to job roles efficiently, optimizing recruitment strategies, and improving employee engagement.

What are the prominent features of IBM Kenexa?

Recruitment: Simplifies the hiring process with customized workflows and efficient applicant tracking.
Talent Management: Enhances workforce performance through strategic talent development programs.
Analytics: Provides in-depth data insights for better decision-making in hiring and employee management.
Onboarding: Streamlines new hire integration with comprehensive orientation and training tools.

What benefits and ROI can IBM Kenexa users expect?

Improved Hiring Efficiency: Reduces time-to-fill by automating and redefining recruitment workflows.
Enhanced Employee Engagement: Increases retention rates through targeted engagement initiatives.
Data-Driven Decisions: Empowers companies with actionable insights for strategic planning.
Cost Savings: Minimizes hiring costs by optimizing human resources functions.

IBM Kenexa finds applications in healthcare, finance, retail, and tech industries where effective recruitment and engagement are crucial for success. Businesses gain a competitive advantage by leveraging its comprehensive tools for attracting and retaining top talent in these sectors.

IBM

Sample Customers

Information Not Available

Sweet Spot International (SSI), Leo Burnett Worldwide (LBW), Sika AG, Legacy Health, Apollo Group Inc., Regeneron, Transurban Group, National Health Service, New Zealand Police, Overland Footwear, Yealands, Johnson Controls, Allscripts, Kerry Foods, Masterpet, AMD, Balfour Beatty

Buyer's Guide

Eightfold Talent Intelligence Platform vs. IBM Kenexa

August 2026

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