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NetCrunch vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in Network Monitoring Software
68th
Ranking in IT Infrastructure Monitoring
53rd
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
22
Ranking in other categories
Application Performance Monitoring (APM) and Observability (55th)
NetCrunch
Ranking in Network Monitoring Software
75th
Ranking in IT Infrastructure Monitoring
60th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
Server Monitoring (27th), Log Management (52nd)
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of eG Enterprise is 0.7%, up from 0.3% compared to the previous year. The mindshare of NetCrunch is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
eG Enterprise0.7%
NetCrunch0.7%
Other98.6%
Network Monitoring Software
 

Featured Reviews

RC
Consultant at a computer software company with 5,001-10,000 employees
End-to-end monitoring has improved user experience and now supports comprehensive observability
The most valuable features of eG Enterprise depend on the application, so that's pretty vast, but they definitely include end-to-end application and infrastructure monitoring. User satisfaction with eG Enterprise is really the key component now, so if you go to VDI or RDH, any of those platforms, you get the total end-to-end user experience because they do have endpoint monitoring now as well, and that was the feature that was lacking before.
it_user1038504 - PeerSpot reviewer
Senior Systems Administrator, Technical Lead at Connectivity Wireless
A network monitoring platform with a useful reporting feature, but permission-based options could be better
The initial setup is fairly easy. Most of it's wizard-based. You don't have to be a rocket scientist to set it up. But if you don't know certain things related to protocols and everything else, it might be difficult. If you know how SNMP works, it'll be fairly simple to set up.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"User session details"
"We haven't really had an issue per se, but there was a time when we had some network devices that were down, and eG showed us pretty quickly that that part of the network was down."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"Its ability to monitor failures and to restart a Windows service when it fails."
"It gives good insight into inside of what's going on with Exchange."
"We, for example, cut the costs by using the tool, and we also reduced the number of calls, which was one of the main value-adds for our operations department, as we were able to cut service requests by 75%."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"We were able to stabilize our backend and middle systems."
"Reporting on NetCrunch is pretty good; it's very similar to SolarWinds, just with a different interface, and the majority of everything there was beneficial."
"The setup is very intuitive and quick - it all just took a few minutes we were done."
 

Cons

"The interface could be improved as it is not real intuitive. It is not user-friendly."
"Dashboards are difficult to create, and not so useful."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"The integration must be improved."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"I think the overall licensing models of eG Enterprise could be changed and adapted to a more flexible, more agile structure."
"There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise is usually too expensive."
"The solution needs to enhance the management dashboards."
"I didn't care for the role-based, permission-based options, which were not the best."
"Our network is made up of a lot of Cisco devices, and it needs improvements."
 

Pricing and Cost Advice

"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"It is not expensive."
"eG Enterprise is much cheaper than the other products it competes with."
"They are aligned with other enterprise solutions."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Construction Company
12%
Financial Services Firm
10%
Retailer
9%
Construction Company
24%
Comms Service Provider
12%
Manufacturing Company
7%
Agriculture
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise11
No data available
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What is your experience regarding pricing and costs for eG Enterprise?
The pricing is per user per year and varies depending on the components being monitored. It is within the range of other competitive solutions.
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Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
manufacturing, banking, utilities, energy, universities, healthcare institutions, school districts, military and police entities, non-profit organizations, 
Find out what your peers are saying about NetCrunch vs. eG Enterprise and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.