Try our new research platform with insights from 80,000+ expert users

EdgeVerve AssistEdge RPA vs INTELLIBOT comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

EdgeVerve AssistEdge RPA
Ranking in Robotic Process Automation (RPA)
30th
Average Rating
6.8
Reviews Sentiment
5.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
INTELLIBOT
Ranking in Robotic Process Automation (RPA)
29th
Average Rating
7.0
Reviews Sentiment
6.9
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Robotic Process Automation (RPA) category, the mindshare of EdgeVerve AssistEdge RPA is 0.9%, up from 0.7% compared to the previous year. The mindshare of INTELLIBOT is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
INTELLIBOT0.7%
EdgeVerve AssistEdge RPA0.9%
Other98.4%
Robotic Process Automation (RPA)
 

Featured Reviews

reviewer2728704 - PeerSpot reviewer
Corporate Development Specialist at a tech vendor with 10,001+ employees
Offers a user-friendly interface but lacks enterprise-level features
EdgeVerve AssistEdge RPA is not difficult to deploy and the process was fine. Concerning deployment time, it usually takes one or two days. It totally depends upon the number of use cases and the processes where we are implementing. It might take weeks as well, depending upon the process in which we are implementing.
AK
Delivery Head at Emergys Mexico
Implementation successfully automates operations but support response requires improvement
There are other INTELLIBOT products available in the market that are superior and have been around for a long time. ServiceNow's product could improve by increasing its promotion. Customer support could also be improved, as they are slow to respond and appear to have policies that do not provide sufficient support for partners. They expect partners to be self-sufficient, which seems unusual for a product company.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."
"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"
"The features of EdgeVerve AssistEdge RPA that customers find most helpful include the easy understanding and good UI/UX."
"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."
"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."
"Good email automation and XL automation."
"EdgeVerve AssistEdge RPA is more affordable than UiPath."
"It is a stable product. We have been using it for 15 months now, and there have been no issues."
"I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks."
"The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."
"This solution is easy to use and requires little coding knowledge."
"The replay of the automation is an awesome feature."
"For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot."
"One of the most valuable features of INTELLIBOT is the scripting, which is commonly available with engineers."
"There's a helpful community available through the portal."
 

Cons

"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."
"Lacks integration with third party tools."
"We provide them with consulting and strategy advisory services, but we have never recommended any organization to use EdgeVerve AssistEdge RPA."
"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."
"We provide them with consulting and strategy advisory services, but we have never recommended any organization to use EdgeVerve AssistEdge RPA."
"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."
"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."
"Has limited functionality and uses extensive resources."
"Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values."
"A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."
"The trigger actions need to be more robust."
"The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from."
"The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."
"I would like to see the cognitive marketing platform improved."
"There are other INTELLIBOT products available in the market that are superior and have been around for a long time. ServiceNow's product could improve by increasing its promotion."
 

Pricing and Cost Advice

"EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."
"INTELLIBOT with the DPA costs approximately $1,500 USD."
"It is quite cheap. In the year 2019, it was $1000 for a year."
"At the time, one license was $5,000 USD. If we needed to negotiate for more licenses, we could negotiate a bit on the price."
"The solution requires a license and we purchased one annually. We were satisfied with the price."
report
Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.
881,036 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
17%
Manufacturing Company
13%
Computer Software Company
11%
Performing Arts
9%
Manufacturing Company
13%
Educational Organization
12%
Government
10%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What do you like most about EdgeVerve AssistEdge RPA?
The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial.
What needs improvement with EdgeVerve AssistEdge RPA?
In terms of improvements for EdgeVerve AssistEdge RPA, there is nothing specific that could be identified as needing improvement at this time.
What is your primary use case for EdgeVerve AssistEdge RPA?
The main use cases for EdgeVerve AssistEdge RPA are quite diverse; it can be used within finance, banking, supply chain, insurance, healthcare, and retail. These are the prominent industries where ...
Which lesser known RPA vendor has the best chance at unseating today's market leaders?
Intellibot.io would be my suggestion. From DPA to RPA to cognitive model long to Chatbots to IOT they have come a long way since inception. Within the short time they have rose to the top contende...
What needs improvement with INTELLIBOT?
There are other INTELLIBOT products available in the market that are superior and have been around for a long time. ServiceNow ( /products/servicenow-reviews )'s product could improve by increasing...
What is your primary use case for INTELLIBOT?
I work as an implementation partner for ServiceNow ( /products/servicenow-reviews ), using INTELLIBOT ( /products/intellibot-reviews ) primarily for process automation.
 

Also Known As

AssistEdge RPA
No data available
 

Overview

 

Sample Customers

OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment
Information Not Available
Find out what your peers are saying about EdgeVerve AssistEdge RPA vs. INTELLIBOT and other solutions. Updated: December 2025.
881,036 professionals have used our research since 2012.