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EdgeVerve AssistEdge RPA vs INTELLIBOT comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
669
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
EdgeVerve AssistEdge RPA
Ranking in Robotic Process Automation (RPA)
24th
Average Rating
6.8
Reviews Sentiment
5.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
INTELLIBOT
Ranking in Robotic Process Automation (RPA)
25th
Average Rating
7.0
Reviews Sentiment
6.9
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 4.9%, down from 8.9% compared to the previous year. The mindshare of EdgeVerve AssistEdge RPA is 1.4%, up from 0.8% compared to the previous year. The mindshare of INTELLIBOT is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere4.9%
EdgeVerve AssistEdge RPA1.4%
INTELLIBOT1.0%
Other92.7%
Robotic Process Automation (RPA)
 

Featured Reviews

Nadeem K. - PeerSpot reviewer
Rpa Developer at a consultancy with 11-50 employees
Automation has freed teams from repetitive finance and supply tasks and supports global operations
In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.
reviewer2728704 - PeerSpot reviewer
Corporate Development Specialist at a tech vendor with 10,001+ employees
Offers a user-friendly interface but lacks enterprise-level features
EdgeVerve AssistEdge RPA is not difficult to deploy and the process was fine. Concerning deployment time, it usually takes one or two days. It totally depends upon the number of use cases and the processes where we are implementing. It might take weeks as well, depending upon the process in which we are implementing.
AK
Delivery Head at Emergys Mexico
Implementation successfully automates operations but support response requires improvement
There are other INTELLIBOT products available in the market that are superior and have been around for a long time. ServiceNow's product could improve by increasing its promotion. Customer support could also be improved, as they are slow to respond and appear to have policies that do not provide sufficient support for partners. They expect partners to be self-sufficient, which seems unusual for a product company.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A cloud deployment typically takes no more than one business day."
"Automation Anywhere consistently ranks at the top, matching our vision and strategy for implementing transformative solutions."
"In terms of monetary savings, we automated a bot in three days that has saved us $30,000 in costs."
"Overall, this is a great tool because it's easy to maintain and it can reduce hiring costs, leading to reduced overall costs in the future."
"Automation Anywhere was easier to learn for the developers. It has a lot of out of box features when it comes to SAP, Excel, and others."
"What I appreciate the most about Automation Anywhere is that the end-user experience is superior to any of the other tools on the market that we've looked at."
"We are able to create robotic tasks in a short time."
"Some of the really impactful features of working with Automation Anywhere are the ability to design and partner with their experts to come up with our solutions."
"EdgeVerve AssistEdge RPA is more affordable than UiPath."
"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."
"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."
"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"
"The features of EdgeVerve AssistEdge RPA that customers find most helpful include the easy understanding and good UI/UX."
"Good email automation and XL automation."
"There are some typical features I like such as email automation, XL automation, some AI/ML capabilities that are evolving, but are not quite mature yet, and I like the website automation."
"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."
"I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks."
"For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot."
"One of the most valuable features of INTELLIBOT is the scripting, which is commonly available with engineers."
"There's a helpful community available through the portal."
"INTELLIBOT is booming in India right now and we have heard a lot of good things from customer testimony."
"This solution is easy to use and requires little coding knowledge."
"It is a stable product. We have been using it for 15 months now, and there have been no issues."
"The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."
 

Cons

"The inclusion of word packages would help us to extract data from Word and automate word-related activities easily."
"The Control room audit logs should be moved to an archive for those that are more than six months old."
"Automation Anywhere could improve by better integrating with DevOps. Currently, it cannot be integrated 100% with DevOps methodology, which many companies are requiring."
"We have been looking at processes which can easily transition into a large scale environment, where you can have cloud or hybrid model. However, being a bank, some of our processes are critical and we would like to hold those on-premise. This limits us with our usage of Automation Anywhere."
"If we are getting input from a CSV file, we have to add one more layer of automation that first saves the data to an Excel file."
"We would like Automation Anywhere to have a way to run a capacity check on machines and show us what is available."
"PDF extraction and cognitive automation need improvement."
"It is a bit wonky with HTML when I'm working with it. There are times when it's not able to detect the technology that we are using. I don't know whether it's an Automation Anywhere issue or an internal issue. I want it to work smoothly with more technologies."
"Lacks integration with third party tools."
"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."
"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."
"We provide them with consulting and strategy advisory services, but we have never recommended any organization to use EdgeVerve AssistEdge RPA."
"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."
"The solution could be improved if it provided integration with third party tools like Python, native integration, which is very important."
"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."
"The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."
"Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values."
"Has limited functionality and uses extensive resources."
"A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."
"The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from."
"There are other INTELLIBOT products available in the market that are superior and have been around for a long time. ServiceNow's product could improve by increasing its promotion."
"The trigger actions need to be more robust."
"I would like to see the cognitive marketing platform improved."
 

Pricing and Cost Advice

"The enterprise version is expensive for small businesses and individual users."
"The setup and licensing cost is affordable, and it is not exaggerated like UiPath."
"The pricing of AA is similar to UiPath."
"On average, a bot runner in Automation Anywhere can cost $5,000, while in Microsoft Power Automate, you can get most of the same functionality for $100."
"It saves me around $100,000 a year."
"Automation Anywhere University is pretty good. They make it available free for everyone."
"Its price is competitive with all other products in the market."
"Automation Anywhere's pricing is significantly higher than other RPA solutions."
"EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."
"INTELLIBOT with the DPA costs approximately $1,500 USD."
"The solution requires a license and we purchased one annually. We were satisfied with the price."
"It is quite cheap. In the year 2019, it was $1000 for a year."
"At the time, one license was $5,000 USD. If we needed to negotiate for more licenses, we could negotiate a bit on the price."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Educational Organization
15%
Construction Company
15%
Computer Software Company
9%
Performing Arts
7%
Manufacturing Company
12%
Construction Company
11%
Outsourcing Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise566
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with EdgeVerve AssistEdge RPA?
In terms of improvements for EdgeVerve AssistEdge RPA, there is nothing specific that could be identified as needing ...
What is your primary use case for EdgeVerve AssistEdge RPA?
The main use cases for EdgeVerve AssistEdge RPA are quite diverse; it can be used within finance, banking, supply cha...
What advice do you have for others considering EdgeVerve AssistEdge RPA?
Regarding the reporting capabilities of EdgeVerve AssistEdge RPA, I am not certain about the intelligent reporting ca...
Which lesser known RPA vendor has the best chance at unseating today's market leaders?
Intellibot.io would be my suggestion. From DPA to RPA to cognitive model long to Chatbots to IOT they have come a lon...
What needs improvement with INTELLIBOT?
There are other INTELLIBOT products available in the market that are superior and have been around for a long time. S...
What is your primary use case for INTELLIBOT?
I work as an implementation partner for ServiceNow ( /products/servicenow-reviews ), using INTELLIBOT ( /products/int...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
AssistEdge RPA
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment
Information Not Available
Find out what your peers are saying about EdgeVerve AssistEdge RPA vs. INTELLIBOT and other solutions. Updated: September 2026.
921,523 professionals have used our research since 2012.