DX Unified Infrastructure Management vs Zenoss Cloud comparison

Broadcom and Zenoss are both solutions in the AIOps category. Broadcom is ranked #24, while Zenoss is ranked #25. Broadcom holds a 0.7% mindshare in AIOP, compared to Zenoss’s 0.6% mindshare. Additionally, 92% of Broadcom users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

DX Unified Infrastructure M...

Read 120 DX Unified Infrastructure Management reviews

1,640 Views
213 Comparison Views

92% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

1,336 Views
200 Comparison Views

100% willing to recommend

DX Unified Infrastructure M...

Zenoss Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 6, 2024

Zenoss Cloud and DX Unified Infrastructure Management compete in infrastructure management. Zenoss Cloud demonstrates superior features and ease of deployment, while DX Unified Infrastructure Management excels in pricing and ROI.

Features: Zenoss Cloud offers comprehensive monitoring capabilities, real-time analytics, and real-time insights. DX Unified Infrastructure Management provides robust infrastructure management, scalability, and consistent performance.

Room for Improvement: Zenoss Cloud users suggest improving integration capabilities, reporting tools, and documentation. DX Unified Infrastructure Management users request better documentation, a more intuitive setup process, and enhanced user interface.

Ease of Deployment and Customer Service: Zenoss Cloud is highlighted for its straightforward deployment process and responsive customer support. DX Unified Infrastructure Management has a steeper learning curve but also provides strong customer service.

Pricing and ROI: Zenoss Cloud users find the initial setup costly but justify it with high ROI. DX Unified Infrastructure Management is praised for more affordable pricing and consistent ROI.

To learn more, read our detailed DX Unified Infrastructure Management vs. Zenoss Cloud Report (Updated: August 2025).

Buyer's Guide

DX Unified Infrastructure Management vs. Zenoss Cloud

August 2025

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Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DX Unified Infrastructure M...

Ranking in Network Monitoring Software

75th

Ranking in Server Monitoring

23rd

Ranking in IT Infrastructure Monitoring

52nd

Ranking in Cloud Monitoring Software

40th

Ranking in AIOps

24th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

120

Ranking in other categories

No ranking in other categories

Zenoss Cloud

Ranking in Network Monitoring Software

77th

Ranking in Server Monitoring

26th

Ranking in IT Infrastructure Monitoring

53rd

Ranking in Cloud Monitoring Software

39th

Ranking in AIOps

25th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (31st), Event Monitoring (14th), Container Monitoring (10th)

Mindshare comparison

As of August 2025, in the AIOps category, the mindshare of DX Unified Infrastructure Management is 0.7%, up from 0.3% compared to the previous year. The mindshare of Zenoss Cloud is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

AIOps

Featured Reviews

Mark Tukh

Principal Presale Consultant at Ness Technologies

Great scalability, versatility, infrastructure coverage and ease of implementation

I rate the initial setup an eight out of ten. The number of people needed for deployment depends on the customer, but we usually need at least one person and two to three at other times. The initial implementation takes about two months. The full implementation can be infinite because you may want to implement more. The product does not require a lot of maintenance. To increase the implementation, we push additional services in the first and second years to make it more robust and fully implemented. We usually sell to big enterprises. It can also be affordable for smaller enterprises, but we don't work with them a lot. We have from 2,000 to 10,000 workers. So the product itself can have five, ten or even 20 users.

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ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"MultiWAN and Balance service"

"It's easy to push out across numerous servers. Very scalable."

"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."

"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."

"Technical support is great."

"DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels."

"Monitors the infrastructure asset and also monitors as an IT service."

"What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server."

More DX Unified Infrastructure Management pros

"It's easy to use."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

"The product offers good documentation that helps with initial training."

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"The most valuable feature is the flexible discovery mechanism."

Cons

"How we can get more native information from CA's solutions."

"Stability."

"Currently lacks a mobile application which would be helpful."

"We've had issues with pulling reports."

"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."

"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."

"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."

"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."

More DX Unified Infrastructure Management cons

"The AI aspect needs to improve."

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"It would be ideal if the product offered sound alerts."

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

"There was a problem with Zenoss and storage monitoring."

Pricing and Cost Advice

"The license cost depends on the number of probes and robots."

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."

"Reasonable setup cost and licensing prices."

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."

"CAD $400,000 annually."

"The product-price ratio is better than other brands such as Fortinet or SonicWall."

"It depends on the customer, what he wants."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Performing Arts

12%

Computer Software Company

12%

Manufacturing Company

11%

Computer Software Company

16%

Performing Arts

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your primary use case for DX Infrastructure Manager?

We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...

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What advice do you have for others considering DX Infrastructure Manager?

I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...

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What is your experience regarding pricing and costs for DX Infrastructure Manager?

The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...

See all answers

What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

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Compared 24% of the time

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Compared 10% of the time

SolarWinds AppOptics vs Zenoss Cloud

Compared 9% of the time

Centreon vs Zenoss Cloud

Compared 7% of the time

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Product Reports

Buyer's Guide

DX Unified Infrastructure Management

August 2025

DX Unified Infrastructure Management report

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Zenoss Cloud

July 2025

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Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager

Cloud Monitoring, Zenoss Service Dynamics

Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Broadcom

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Zenoss

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

DX Unified Infrastructure Management vs. Zenoss Cloud

August 2025

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