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DX Unified Infrastructure Management vs Zenoss Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Network Monitoring Software
76th
Ranking in Server Monitoring
23rd
Ranking in IT Infrastructure Monitoring
54th
Ranking in Cloud Monitoring Software
40th
Ranking in AIOps
24th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
No ranking in other categories
Zenoss Cloud
Ranking in Network Monitoring Software
77th
Ranking in Server Monitoring
26th
Ranking in IT Infrastructure Monitoring
52nd
Ranking in Cloud Monitoring Software
39th
Ranking in AIOps
25th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (30th), Event Monitoring (14th), Container Monitoring (10th)
 

Mindshare comparison

As of June 2025, in the AIOps category, the mindshare of DX Unified Infrastructure Management is 0.7%, up from 0.2% compared to the previous year. The mindshare of Zenoss Cloud is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps
 

Featured Reviews

Mark Tukh - PeerSpot reviewer
Great scalability, versatility, infrastructure coverage and ease of implementation
I rate the initial setup an eight out of ten. The number of people needed for deployment depends on the customer, but we usually need at least one person and two to three at other times. The initial implementation takes about two months. The full implementation can be infinite because you may want to implement more. The product does not require a lot of maintenance. To increase the implementation, we push additional services in the first and second years to make it more robust and fully implemented. We usually sell to big enterprises. It can also be affordable for smaller enterprises, but we don't work with them a lot. We have from 2,000 to 10,000 workers. So the product itself can have five, ten or even 20 users.
ClaudiaChen - PeerSpot reviewer
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Great out-of-the-box capability."
"What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server."
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."
"It is reliable when it comes to monitoring."
"It's easy to push out across numerous servers. Very scalable."
"It is easy to implement."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"It's easy to use."
"The product offers good documentation that helps with initial training."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"The most valuable feature is the flexible discovery mechanism."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
 

Cons

"We had to do some work to make what was more of a business class solution work at an enterprise level."
"How we can get more native information from CA's solutions."
"Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly."
"It needs a little bit more functionality in the Admin Console."
"It is a little complex to use versus other softwares."
"The company has not kept pace with developments."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"There was a problem with Zenoss and storage monitoring."
"The AI aspect needs to improve."
"It would be ideal if the product offered sound alerts."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
 

Pricing and Cost Advice

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"Reasonable setup cost and licensing prices."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"CAD $400,000 annually."
"The license cost depends on the number of probes and robots."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"It depends on the customer, what he wants."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
11%
Educational Organization
7%
Computer Software Company
22%
Financial Services Firm
13%
Manufacturing Company
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about DX Unified Infrastructure Management vs. Zenoss Cloud and other solutions. Updated: May 2025.
857,028 professionals have used our research since 2012.