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DX Unified Infrastructure Management vs Zenoss Cloud comparison

Broadcom and Zenoss are both solutions in the AIOps category. Broadcom is ranked #26, while Zenoss is ranked #25. Broadcom holds a 1.8% mindshare in AIOP, compared to Zenoss’s 1.7% mindshare. Additionally, 92% of Broadcom users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.
DX Unified Infrastructure M...
Read 120 DX Unified Infrastructure Management reviews
  • 4,418 Views
  • 707 Comparison Views
92% willing to recommend
Zenoss Cloud
Read 8 Zenoss Cloud reviews
  • 2,607 Views
  • 391 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 6, 2024

Zenoss Cloud and DX Unified Infrastructure Management compete in infrastructure management. Zenoss Cloud demonstrates superior features and ease of deployment, while DX Unified Infrastructure Management excels in pricing and ROI.

Features: Zenoss Cloud offers comprehensive monitoring capabilities, real-time analytics, and real-time insights. DX Unified Infrastructure Management provides robust infrastructure management, scalability, and consistent performance.

Room for Improvement: Zenoss Cloud users suggest improving integration capabilities, reporting tools, and documentation. DX Unified Infrastructure Management users request better documentation, a more intuitive setup process, and enhanced user interface.

Ease of Deployment and Customer Service: Zenoss Cloud is highlighted for its straightforward deployment process and responsive customer support. DX Unified Infrastructure Management has a steeper learning curve but also provides strong customer service.

Pricing and ROI: Zenoss Cloud users find the initial setup costly but justify it with high ROI. DX Unified Infrastructure Management is praised for more affordable pricing and consistent ROI.

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To learn more, read our detailed DX Unified Infrastructure Management vs. Zenoss Cloud Report (Updated: March 2026).
Buyer's Guide
DX Unified Infrastructure Management vs. Zenoss Cloud
March 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Network Monitoring Software
65th
Ranking in Server Monitoring
23rd
Ranking in IT Infrastructure Monitoring
47th
Ranking in Cloud Monitoring Software
37th
Ranking in AIOps
26th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
No ranking in other categories
Zenoss Cloud
Ranking in Network Monitoring Software
75th
Ranking in Server Monitoring
24th
Ranking in IT Infrastructure Monitoring
51st
Ranking in Cloud Monitoring Software
42nd
Ranking in AIOps
25th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (26th), Event Monitoring (13th), Container Monitoring (7th)
 

Mindshare comparison

As of March 2026, in the AIOps category, the mindshare of DX Unified Infrastructure Management is 1.8%, up from 0.5% compared to the previous year. The mindshare of Zenoss Cloud is 1.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps Mindshare Distribution
ProductMindshare (%)
Zenoss Cloud1.7%
DX Unified Infrastructure Management1.8%
Other96.5%
AIOps
 

Featured Reviews

ON
Kc Njokuoma
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
Read full review
ClaudiaChen - PeerSpot reviewer
ClaudiaChen
Cloud Architect - Senior Technology Architect at Telstra
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature for us are the way it brings silo products together that we've invested in over the years, and it allows us to consolidate our views for our customers."
"It is reliable when it comes to monitoring."
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"Probe packages and probe deployment."
"I recall the initial setup being straightforward."
"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."
"With UIM, the ROI is way up there."
More DX Unified Infrastructure Management pros
"It is very cost-effective compared to the tools I worked with in the past."
"Its Docker Container concept is mind blowing."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"Overall, it's a great solution, and I consider it to be one of the best."
"It's easy to use."
"With this solution, they can have one million users at the same time with no crashes."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"The product offers good documentation that helps with initial training."
More Zenoss Cloud pros
 

Cons

"The dashboards need to be improved."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"The biggest concern stability wise falls under UMP, the management protocol. We’ve had a hard time bringing it up and keeping it stable."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"In the UMP, certain devices will show up multiple times and they don't correlate correctly."
"Initially, in the UK, we had challenges having to engage the standard process."
"Support from the vendor has generally been rather slow and ineffective, at least in our case."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
More DX Unified Infrastructure Management cons
"This solution is complex for beginners so it takes some time to learn."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"The AI aspect needs to improve."
"There was a problem with Zenoss and storage monitoring."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"Technical support is 3/10, poor: Incomplete and poor documentation Undocumented processes Inconsistent solutions to problems depending on source"
"It would be ideal if the product offered sound alerts."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
More Zenoss Cloud cons
 

Pricing and Cost Advice

"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"Reasonable setup cost and licensing prices."
"CAD $400,000 annually."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"The license cost depends on the number of probes and robots."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"It depends on the customer, what he wants."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Marketing Services Firm
10%
Performing Arts
10%
Manufacturing Company
7%
Manufacturing Company
10%
Performing Arts
10%
Computer Software Company
10%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
By reviewers
Company SizeCount
Small Business4
Large Enterprise5
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
See all answers
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
See all answers
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
See all answers
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
See all answers
 

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Product Reports

Buyer's Guide
DX Unified Infrastructure Management
March 2026
DX Unified Infrastructure Management reportDownload DX Unified Infrastructure Management product report
Buyer's Guide
Zenoss Cloud
February 2026
Zenoss Cloud reportDownload Zenoss Cloud product report
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Broadcom
Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.
Zenoss
 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Buyer's Guide
DX Unified Infrastructure Management vs. Zenoss Cloud
March 2026
Free Report: DX Unified Infrastructure Management vs. Zenoss Cloud
Find out what your peers are saying about DX Unified Infrastructure Management vs. Zenoss Cloud and other solutions. Updated: March 2026.
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