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DX Unified Infrastructure Management vs IBM Tivoli NetCool OMNIbus comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (57th), Server Monitoring (19th), IT Infrastructure Monitoring (45th), Cloud Monitoring Software (33rd), AIOps (24th)
IBM Tivoli NetCool OMNIbus
Average Rating
7.4
Reviews Sentiment
5.2
Number of Reviews
15
Ranking in other categories
Event Monitoring (4th)
 

Mindshare comparison

DX Unified Infrastructure Management and IBM Tivoli NetCool OMNIbus aren’t in the same category and serve different purposes. DX Unified Infrastructure Management is designed for IT Infrastructure Monitoring and holds a mindshare of 1.4%, up 0.5% compared to last year.
IBM Tivoli NetCool OMNIbus, on the other hand, focuses on Event Monitoring, holds 6.9% mindshare, down 9.9% since last year.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
DX Unified Infrastructure Management1.4%
Zabbix5.2%
Datadog3.7%
Other89.7%
IT Infrastructure Monitoring
Event Monitoring Mindshare Distribution
ProductMindshare (%)
IBM Tivoli NetCool OMNIbus6.9%
SCOM9.9%
ServiceNow IT Operations Management8.4%
Other74.8%
Event Monitoring
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
RS
EMEA Senior Sales Manager at a tech vendor with 10,001+ employees
Customization and robust network monitoring enhance operational efficiency
The most useful functions for monitoring purposes with IBM Tivoli NetCool OMNIbus are that it can be automated in many ways. Most importantly, it can communicate with many network components without requiring any medium connectors. You can directly integrate it if you have SNMP, which is great. The main benefits that IBM Tivoli NetCool OMNIbus provides are that it's an umbrella tool that can be placed on top of any existing monitoring system. You can monitor the entire network from this tool. The underlying interfaces can be many, but you can keep it as a single tool in IBM Tivoli NetCool OMNIbus and it can manage the load on its own. It negates the need to train the user base with other tools. I can provide this single tool and have hundreds of different tools underlying, but I only need to train one single user base, which is a great advantage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"The product has a lot of flexibility in how we can report data, collect it, report it, and query it."
"UIM covered 95% of that."
"We now use only one console to monitor all servers, the database and the network, allowing us to consolidate four previous tools (BMC, HP, SolarWinds, Nagios)."
"With UIM, the ROI is way up there."
"You really do get a lot in return, especially when you have a highly heterogeneous environment."
"It delivers our customers many metrics, so they may make decisions"
"The primary benefit for us at this stage in our approach is that we've been able to cut outages by about 300%."
"The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform."
"It's good for managed systems. The end query on the user interface is good. You can view lots of charts and graphs."
"Offers very good event/alert drill-down and statistical reporting capabilities."
"Overall, this is a great tool and one that I recommend but it depends on the cost."
"It is customer-centric; customers can access the event list from their location or desktop and view the event, with no need to go and connect to any other server and run events to have a view of all the events happening in the environment."
"It also offers us everything we need in terms of features and functionality."
"The most useful functions for monitoring purposes with IBM Tivoli NetCool OMNIbus are that it can be automated in many ways, and most importantly, it can communicate with many network components without requiring any medium connectors."
"Probes are the best feature because they are well written which rarely requires you to write additional rules. These probes monitor activity within your environment."
 

Cons

"We had to do some work to make what was more of a business class solution work at the enterprise level."
"We encountered scalability issues in some areas such as bandwidth monitoring."
"I would probably like to see more out-of-the-box solutions that I don't have to individually go into, configure and set up myself."
"NSD and NMS support need to be improved. Usually, what I encountered was that if we had an issue, the suggestion was always to upgrade to the current version, but sometimes when they upgraded some features would stop working."
"Customer support is good, but sometimes needs bit of urgency from a CA engineer to look at the issue."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"Reporting capability - We're unable to drill down to the specific data that we'd like. We're also not able to get some data, such as trends, that we want when trying to determine root causes of issues in our applications."
"Initial setup was difficult because we didn’t know what we were doing and had to re-design and re-deploy."
"Areas that could be better include the fact that the solution is only on-premises, lacks AI capabilities, and support response times could be quicker."
"IBM support is a bust; Zenoss support is good."
"A lot can be improved in this product considering the performance."
"The cost of the product is quite high. They should work to adjust their pricing models."
"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."
"The solution has limitations in database integration as it cannot integrate with databases other than IBM DB2."
"I would like for the next release to be more user-friendly and out of date."
"The solution needs to invest in the development of a knowledge base and use of AI services for providing event resolution and intervention directions."
 

Pricing and Cost Advice

"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"The license cost depends on the number of probes and robots."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"Reasonable setup cost and licensing prices."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"CAD $400,000 annually."
"It is a costly solution."
"Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."
"You have to have the right level of budget to afford this solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Construction Company
11%
Marketing Services Firm
7%
Performing Arts
7%
Financial Services Firm
26%
Computer Software Company
12%
Energy/Utilities Company
7%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
What is your experience regarding pricing and costs for IBM Tivoli NetCool OMNIbus?
I would rate the pricing for IBM Tivoli NetCool OMNIbus as three, where one is a high price and ten is a low price.
What needs improvement with IBM Tivoli NetCool OMNIbus?
Based on my experience and my colleagues' feedback, IBM can improve IBM Tivoli NetCool OMNIbus in automation with respect to using AI, as it lacks considerably compared to other tools. The integrat...
What is your primary use case for IBM Tivoli NetCool OMNIbus?
My current use case for IBM Tivoli NetCool OMNIbus is for monitoring the networks.
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
Tivoli NetCool OMNIbus
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Consolidated Communications, €sterreichische Bundesbahnen (€BB), Capgemini
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: April 2026.
893,438 professionals have used our research since 2012.