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DX Unified Infrastructure Management vs IBM Tivoli NetCool OMNIbus comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (57th), Server Monitoring (20th), IT Infrastructure Monitoring (44th), Cloud Monitoring Software (30th), AIOps (26th)
IBM Tivoli NetCool OMNIbus
Average Rating
7.4
Reviews Sentiment
5.2
Number of Reviews
15
Ranking in other categories
Event Monitoring (4th)
 

Mindshare comparison

DX Unified Infrastructure Management and IBM Tivoli NetCool OMNIbus aren’t in the same category and serve different purposes. DX Unified Infrastructure Management is designed for IT Infrastructure Monitoring and holds a mindshare of 1.4%, up 0.5% compared to last year.
IBM Tivoli NetCool OMNIbus, on the other hand, focuses on Event Monitoring, holds 7.0% mindshare, down 9.9% since last year.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
DX Unified Infrastructure Management1.4%
Zabbix5.1%
Datadog3.7%
Other89.8%
IT Infrastructure Monitoring
Event Monitoring Mindshare Distribution
ProductMindshare (%)
IBM Tivoli NetCool OMNIbus7.0%
SCOM9.9%
OpenText AI Operations Management7.9%
Other75.2%
Event Monitoring
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
RS
EMEA Senior Sales Manager at a tech vendor with 10,001+ employees
Customization and robust network monitoring enhance operational efficiency
The most useful functions for monitoring purposes with IBM Tivoli NetCool OMNIbus are that it can be automated in many ways. Most importantly, it can communicate with many network components without requiring any medium connectors. You can directly integrate it if you have SNMP, which is great. The main benefits that IBM Tivoli NetCool OMNIbus provides are that it's an umbrella tool that can be placed on top of any existing monitoring system. You can monitor the entire network from this tool. The underlying interfaces can be many, but you can keep it as a single tool in IBM Tivoli NetCool OMNIbus and it can manage the load on its own. It negates the need to train the user base with other tools. I can provide this single tool and have hundreds of different tools underlying, but I only need to train one single user base, which is a great advantage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Not only are our internal processes simplified and enhanced by UIM but it also adds value to the services we provide to our customers."
"UIM met everything we needed and more when you consider other areas and departments with whom we work closely."
"If you have a highly heterogeneous environment, CA UIM has the best chance of supporting all of your platforms (including probes for more exotic ones)."
"I would definitely recommend the concept if it is something you are looking for."
"Prior to using this solution, we had three point solutions in place; one for voice infrastructure, one for servers, and one for networks, and this tool meant we were actually able to collapse everything into a single interface which made my team's life easier, but it also meant that our first line staff then just had one view of the customer's entire infrastructure."
"It’s been very stable, it’s flexible, and it really fits our business needs and business model."
"The dashboards and reporting features help users have a close eye on the servers; the ability to notify users that something might go wrong if you do not pay attention to this alert helps us to avoid incidents."
"Really good. Very, very good. I got nothing but nice things to say about them."
"It is customer-centric; customers can access the event list from their location or desktop and view the event, with no need to go and connect to any other server and run events to have a view of all the events happening in the environment."
"This solution is highly scalable; we have hundreds of probes running on more than thousands of devices, gathering millions of alarms and creating thousands of tickets, and yet we have never seen any performance issue."
"Offers very good event/alert drill-down and statistical reporting capabilities."
"Difficult to implement ( more resource and timing) but flexibility in implementation."
"The monitoring is the solution's most valuable feature."
"It also offers us everything we need in terms of features and functionality."
"The most valuable feature is the event management capability."
"It is an easy-to-use solution."
 

Cons

"Customer support is good, but sometimes needs bit of urgency from a CA engineer to look at the issue."
"​We want to see more investment in the UI and the dashboard."
"Our experience has been that UIM does not do discovery well."
"It's too modular in the sense that there is not an awareness of things."
"The UIM has no features through goods and services yet. ​"
"We have products that we’re moving away from that have a better GUI and they’re 15 years old."
"It needs to be easier to implement because right now it requires consultants to help with that."
"Web GUI (WASP) should be further developed as in some cases it has issues and instabilities."
"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."
"The web portal and typical event controls are a little outdated."
"Areas that could be better include the fact that the solution is only on-premises, lacks AI capabilities, and support response times could be quicker."
"They could enhance the visibility to give us a unified view of our entire IT infrastructure."
"Its technical support team takes longer to reply."
"The cost of the product is quite high. They should work to adjust their pricing models."
"A lot can be improved in this product considering the performance."
"The solution has limitations in database integration as it cannot integrate with databases other than IBM DB2."
 

Pricing and Cost Advice

"CAD $400,000 annually."
"The license cost depends on the number of probes and robots."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"Reasonable setup cost and licensing prices."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"You have to have the right level of budget to afford this solution."
"It is a costly solution."
"Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Construction Company
16%
Manufacturing Company
8%
Marketing Services Firm
6%
Financial Services Firm
24%
Computer Software Company
13%
Energy/Utilities Company
6%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
What is your experience regarding pricing and costs for IBM Tivoli NetCool OMNIbus?
I would rate the pricing for IBM Tivoli NetCool OMNIbus as three, where one is a high price and ten is a low price.
What needs improvement with IBM Tivoli NetCool OMNIbus?
Based on my experience and my colleagues' feedback, IBM can improve IBM Tivoli NetCool OMNIbus in automation with respect to using AI, as it lacks considerably compared to other tools. The integrat...
What is your primary use case for IBM Tivoli NetCool OMNIbus?
My current use case for IBM Tivoli NetCool OMNIbus is for monitoring the networks.
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
Tivoli NetCool OMNIbus
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Consolidated Communications, €sterreichische Bundesbahnen (€BB), Capgemini
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: June 2026.
902,270 professionals have used our research since 2012.