No more typing reviews! Try our Samantha, our new voice AI agent.

DX Unified Infrastructure Management vs IBM Tivoli NetCool OMNIbus comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (53rd), Server Monitoring (18th), IT Infrastructure Monitoring (33rd), Cloud Monitoring Software (29th), AIOps (23rd)
IBM Tivoli NetCool OMNIbus
Average Rating
7.4
Reviews Sentiment
5.2
Number of Reviews
15
Ranking in other categories
Event Monitoring (4th)
 

Mindshare comparison

DX Unified Infrastructure Management and IBM Tivoli NetCool OMNIbus aren’t in the same category and serve different purposes. DX Unified Infrastructure Management is designed for IT Infrastructure Monitoring and holds a mindshare of 1.5%, up 0.7% compared to last year.
IBM Tivoli NetCool OMNIbus, on the other hand, focuses on Event Monitoring, holds 7.4% mindshare, down 9.2% since last year.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
DX Unified Infrastructure Management1.5%
Zabbix4.7%
Datadog3.6%
Other90.2%
IT Infrastructure Monitoring
Event Monitoring Mindshare Distribution
ProductMindshare (%)
IBM Tivoli NetCool OMNIbus7.4%
SCOM9.3%
OpenText AI Operations Management8.3%
Other75.0%
Event Monitoring
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
Ahmed Salman - PeerSpot reviewer
Performance & Monitoring Supervisor at Saudi Telecom Company
Aids in network performance monitoring and management
I am working as a customer, mainly using IntelliQ and another product, IBM NetCool, Watson AI. These products are used for monitoring network performance and management.  The primary use case involves network performance monitoring, and it is compatible only with IBM DB2 IBM Tivoli NetCool…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use it for monitoring our infrastructure; I think it's a great product that really brings it into the 21st century of Web UI, with this latest version bringing more of that HTML5 interface in and really stepping it up to be a great, easy-to-use, quick UI."
"No technology is perfect, but CA is doing a really wonderful job of providing products that are reliable, scalable, and dependable to entities all over the world."
"CA UIM comes out on top very often as it excels in all four of the above criteria, and is also easy to deploy and comparably simple to operate."
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"Great customized dashboards and drill down reports with auto serve analytics."
"We are able to respond quicker to incidents."
"Technical Support: The UIM support team is excellent."
"If you have a highly disparate estate across old and new technologies, Nimsoft is the only realistic in-house answer, prior to considering the customisation of open source alternatives."
"The most useful functions for monitoring purposes with IBM Tivoli NetCool OMNIbus are that it can be automated in many ways, and most importantly, it can communicate with many network components without requiring any medium connectors."
"OMNIbus is valuable for its compatibility and performance, as I haven't encountered any performance issues."
"The monitoring is the solution's most valuable feature."
"The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform."
"This solution is highly scalable; we have hundreds of probes running on more than thousands of devices, gathering millions of alarms and creating thousands of tickets, and yet we have never seen any performance issue."
"Overall, this is a great tool and one that I recommend but it depends on the cost."
"Probes are the best feature because they are well written which rarely requires you to write additional rules. These probes monitor activity within your environment."
"It is an easy-to-use solution."
 

Cons

"A lot of the admin is web-based. Having the web-admin portal be a bit more scalable and adding the feature of responsive decision-making process, it would be of benefit to us and I’m sure to others as well."
"The dashboards need to be improved."
"I would like to see the retirement of the heavy client (infrastructure manager) in favor of the web-based admin console. It is close, but it is not there yet."
"​We want to see more investment in the UI and the dashboard."
"Scalability for redundant data centers is challenging."
"Its integration to CA's SOI (manager of manager), the out of the box connector release by CA is disappointing."
"UIM does have a large initial learning curve for new users, and you must learn the basic architecture."
"It would be good to implement views showing the aggregated status graphically."
"Its technical support team takes longer to reply."
"Areas that could be better include the fact that the solution is only on-premises, lacks AI capabilities, and support response times could be quicker."
"I would like for the next release to be more user-friendly and out of date. The next release should focus on the cloud, AI, and ML technologies."
"Yes often problems appear after resolving a previous one."
"They could enhance the visibility to give us a unified view of our entire IT infrastructure."
"Based on my experience and my colleagues' feedback, IBM can improve IBM Tivoli NetCool OMNIbus in automation with respect to using AI, as it lacks considerably compared to other tools."
"Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI."
"IBM support is a bust; Zenoss support is good."
 

Pricing and Cost Advice

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"The license cost depends on the number of probes and robots."
"CAD $400,000 annually."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"Reasonable setup cost and licensing prices."
"Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."
"You have to have the right level of budget to afford this solution."
"It is a costly solution."
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
914,262 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
14%
Construction Company
14%
Manufacturing Company
6%
Financial Services Firm
20%
Computer Software Company
12%
Outsourcing Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
What is your experience regarding pricing and costs for IBM Tivoli NetCool OMNIbus?
I would rate the pricing for IBM Tivoli NetCool OMNIbus as three, where one is a high price and ten is a low price.
What needs improvement with IBM Tivoli NetCool OMNIbus?
Based on my experience and my colleagues' feedback, IBM can improve IBM Tivoli NetCool OMNIbus in automation with respect to using AI, as it lacks considerably compared to other tools. The integrat...
What is your primary use case for IBM Tivoli NetCool OMNIbus?
My current use case for IBM Tivoli NetCool OMNIbus is for monitoring the networks.
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
Tivoli NetCool OMNIbus
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Consolidated Communications, €sterreichische Bundesbahnen (€BB), Capgemini
Find out what your peers are saying about Datadog, Zabbix, Splunk and others in IT Infrastructure Monitoring. Updated: August 2026.
914,262 professionals have used our research since 2012.