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IBM Tivoli NetCool OMNIbus vs OpenText AI Operations Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli NetCool OMNIbus
Ranking in Event Monitoring
3rd
Average Rating
7.4
Reviews Sentiment
5.2
Number of Reviews
15
Ranking in other categories
No ranking in other categories
OpenText AI Operations Mana...
Ranking in Event Monitoring
8th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
48
Ranking in other categories
IT Operations Analytics (12th), Cloud Monitoring Software (29th)
 

Mindshare comparison

As of October 2025, in the Event Monitoring category, the mindshare of IBM Tivoli NetCool OMNIbus is 9.5%, up from 7.4% compared to the previous year. The mindshare of OpenText AI Operations Management is 6.6%, up from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring Market Share Distribution
ProductMarket Share (%)
IBM Tivoli NetCool OMNIbus9.5%
OpenText AI Operations Management6.6%
Other83.9%
Event Monitoring
 

Featured Reviews

Ahmed Salman - PeerSpot reviewer
Aids in network performance monitoring and management
I am working as a customer, mainly using IntelliQ and another product, IBM NetCool, Watson AI. These products are used for monitoring network performance and management.  The primary use case involves network performance monitoring, and it is compatible only with IBM DB2 IBM Tivoli NetCool…
Ahmed Salman - PeerSpot reviewer
Powerful data integration, comprehensive automation, and hybrid compatibility
The data lake is a very powerful feature within OpenText Operations Bridge. It can integrate with any BI tool to collect AI data and perform a variety of functions. It offers hybrid compatibility and supports desktop application customization and cloud integration. Another essential capability is server automation, which became significantly easier with the software appliance for deployment. This solution also provides role-based access that enhances data privacy and security.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform."
"Probes are the best feature because they are well written which rarely requires you to write additional rules. These probes monitor activity within your environment."
"It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."
"The monitoring is the solution's most valuable feature."
"The most valuable feature is the event management capability."
"It's good for managed systems. The end query on the user interface is good. You can view lots of charts and graphs."
"OMNIbus is valuable for its compatibility and performance, as I haven't encountered any performance issues."
"It is an easy-to-use solution."
"The most valuable feature is that everything can be consolidated into one dashboard."
"I rate OpenText Operations Bridge as a solid nine on a scale of one to ten."
"We use the on-premises version to monitor our systems and manage emails. All our systems use Operations Bridge, especially the critical systems."
"It is stable."
"The most valuable features of the solution are its grouping scripts and event focus."
"The initial setup is pretty straightforward. It's not complex at all."
"You can create an application topology that shows relationships between different components."
"The preloaded rules and ways to monitor your systems are a must."
 

Cons

"The cost of the product is quite high. They should work to adjust their pricing models."
"The web portal and typical event controls are a little outdated."
"I would like for the next release to be more user-friendly and out of date. The next release should focus on the cloud, AI, and ML technologies."
"There should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which complicates licensing."
"The solution needs to invest in the development of a knowledge base and use of AI services for providing event resolution and intervention directions."
"Its technical support team takes longer to reply."
"Areas that could be better include the fact that the solution is only on-premises, lacks AI capabilities, and support response times could be quicker."
"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."
"The price is quite expensive, and because of this, we may try another solution."
"I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers."
"The initial setup is a little bit complex."
"The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"I'm not aware of areas that need improvement."
"The service takes a very long time to start and it requires a lot of resources."
"The setup process can get a little bit complex."
 

Pricing and Cost Advice

"Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."
"It is a costly solution."
"You have to have the right level of budget to afford this solution."
"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
"The licensing cost for this solution is approximately $1,000 USD."
"Setup costs can be high depending on the partner, but it is worth it."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
"It is competitive."
"The cost is very high."
"Pricing is very flexible and depends on the modules selected as per the requirement."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
15%
Energy/Utilities Company
6%
Insurance Company
5%
Manufacturing Company
12%
Financial Services Firm
11%
Non Profit
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise35
 

Questions from the Community

What is your experience regarding pricing and costs for IBM Tivoli NetCool OMNIbus?
I would rate the pricing for IBM Tivoli NetCool OMNIbus as three, where one is a high price and ten is a low price.
What needs improvement with IBM Tivoli NetCool OMNIbus?
Based on my experience and my colleagues' feedback, IBM can improve IBM Tivoli NetCool OMNIbus in automation with respect to using AI, as it lacks considerably compared to other tools. The integrat...
What is your primary use case for IBM Tivoli NetCool OMNIbus?
My current use case for IBM Tivoli NetCool OMNIbus is for monitoring the networks.
What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...
What needs improvement with Micro Focus Operations Bridge?
The only aspect I find lacking in OpenText Operations Bridge is more aesthetic. The dashboards from OpenText Operations Bridge, when compared to those from Splunk, are less visually appealing. Splu...
What is your primary use case for Micro Focus Operations Bridge?
We use OpenText Operations Bridge ( /products/opentext-operations-bridge-reviews ) more from an event correlation perspective. We do not use it for pure monitoring since we have other monitoring to...
 

Also Known As

Tivoli NetCool OMNIbus
Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
 

Overview

 

Sample Customers

Consolidated Communications, €sterreichische Bundesbahnen (€BB), Capgemini
GE Money Bank, Bank AlJazira, Tech Mahindra
Find out what your peers are saying about IBM Tivoli NetCool OMNIbus vs. OpenText AI Operations Management and other solutions. Updated: September 2025.
871,688 professionals have used our research since 2012.