Domo and Oracle Hyperion compete in the business analytics and data management space. Domo is better suited for users seeking simplicity and accessibility, while Oracle Hyperion is aimed at large enterprises with a focus on financial management and governance.
Features: Domo offers ease of use for non-technical users, a rapid dashboard creation, and a wide range of data connectors. Oracle Hyperion provides financial consolidation, budgeting, and advanced data integration for enterprises requiring detailed financial management.
Room for Improvement: Domo needs to improve its data management, visualization tools, and increase technical support responsiveness. Oracle Hyperion could enhance its user interface, third-party integrations, and reduce complexity to appeal to medium-sized businesses.
Ease of Deployment and Customer Service: Domo supports deployment across various cloud environments with mixed reviews on customer service. Oracle Hyperion focuses on on-premises deployments with limited cloud support, fitting companies needing infrastructure control but facing support challenges due to deployment complexity.
Pricing and ROI: Domo, though pricey, provides positive ROI through operational efficiency and various licensing models. Oracle Hyperion's high licensing costs are justified by its extensive financial management capabilities, offering significant ROI for large organizations despite being cost-prohibitive for smaller entities.
They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.
While they eventually provide the correct answers, their support for smaller customers could be improved.
The main benefits of using Domo are that the support is good, and comparing it with other BI tools, it has specific specialties.
Support is generally fast for Sev1 or Sev2 tickets but slower for lower-severity tickets.
I rate Oracle's technical support as very good, giving it a score of 8 to 9 out of 10.
The response time is not that good.
The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.
Sigma, which is written for Snowflake, scales more easily than Domo.
The response time is longer than desired, but sometimes they provide the correct solution while other times they don't provide the needed scenarios.
I rate the scalability of Oracle Hyperion as an 8 out of 10 because it remains a top choice in the market.
In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.
The setup of Domo is challenging as the cache and serialization part still causes errors; since it's fully cloud-based, they need to improve the connectivity part.
Cloud configurations have not exhibited issues like crashing or slowing down for significant data volumes.
We sometimes encounter bugs and need to connect with Oracle Support.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.
One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.
After moving to PBCS and EPBCS, the per-user license fees can be reduced, particularly for bulk users.
It is user-friendly and offers several advantages in financial reporting and consolidation.
The pricing model could be more flexible as it's more expensive than its competitors.
Domo's pricing is high compared to other BI tools, and it is costly.
Domo is expensive compared to other solutions.
The pricing model is on the higher side compared to its competitors.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.
I have been using it for four years and have been able to extract the information I need from it.
The most valuable feature of Domo is the fact that you can connect multiple inputs and you don't have to have a data warehouse.
It enables me to input data directly based on my security and business lines, with an inbuilt calculation engine for data aggregation and reporting.
The feature that allows automation of the budgeting and forecasting process is extremely valuable, especially when compared to Excel.
Anaplan allows for quick module changes, where adjustments in one module reflect throughout the user experience.
Product | Market Share (%) |
---|---|
Oracle Hyperion | 8.1% |
Domo | 1.8% |
Other | 90.1% |
Company Size | Count |
---|---|
Small Business | 13 |
Midsize Enterprise | 11 |
Large Enterprise | 17 |
Company Size | Count |
---|---|
Small Business | 16 |
Midsize Enterprise | 6 |
Large Enterprise | 38 |
Domo is a cloud-based, mobile-first BI platform that helps companies drive more value from their data by helping organizations better integrate, interpret and use data to drive timely decision making and action across the business. The Domo platform enhances existing data warehouse and BI tools and allows users to build custom apps, automate data pipelines, and make data science accessible for anyone through automated insights that can be shared with internal or external stakeholders.
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