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Nintex Process Platform vs OpenText Documentum Content Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Nintex Process Platform
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Business Process Management (BPM) (13th), Process Automation (11th), Workload Automation (13th)
OpenText Documentum Content...
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
Enterprise Content Management (2nd)
 

Mindshare comparison

Nintex Process Platform and OpenText Documentum Content Management aren’t in the same category and serve different purposes. Nintex Process Platform is designed for Business Process Management (BPM) and holds a mindshare of 2.0%, down 2.4% compared to last year.
OpenText Documentum Content Management, on the other hand, focuses on Enterprise Content Management, holds 12.1% mindshare, up 10.6% since last year.
Business Process Management (BPM)
Enterprise Content Management
 

Featured Reviews

Vitor Medeiros - PeerSpot reviewer
Offers capacity to integrate with external platforms but technically difficult
There is room for improvement in the user experience in the forms. When we need to develop the forms, we don't have much customization, and I think we need more flexibility there. It's technically difficult, but it would be great to be able to develop our own code and integrate it into the platform. We could then run our own code for specific actions and requests or even develop a page or form. So, if I can ask Nintex for something, it would be a way to integrate our own code for specific actions. When it comes to integration, it could have more options for custom requests.
Ashish Shelar - PeerSpot reviewer
Offers version control capabilities, easy to set up but highly-priced
The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft gives free licenses, so organizations mainly look for cost-effective products. The second thing is updates and patching. We patch very often, every six months or a year. We have SP1, SP2, and SP3, and then suddenly, it's moved out of support. That's the organization's main pain area. They don't want to keep investing from a storage perspective. The licensing model should be changed. The product itself is out of support. They have not considered it for AI initiatives. The new version should be on the cloud. I'm not sure if the new version of Documentum, xECM, is cloud compatible or on which cloud it is compatible, but the OpenText server itself is on a cloud, which would be beneficial to the business. And it would also be easier for migration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Easily maintained and customization is quite simple."
"The most valuable features of this solution are that it's no code, it's very flexible, and it's easy to design."
"It saves time as tasks are automated."
"This tool set makes it easy to integrate current processes and increase adoption rates and usage for the tool, as well as the process changes to update it on the fly."
"It is very easy to use events. K2 has useful tools."
"K2 is reasonably priced."
"K2's best feature is that it can solve complex tasks, issues, and projects with little coding."
"The capacity to integrate with external platforms. It's great to be able to call web services or other external services."
"OpenText Documentum has improved availability and performance in our organization."
"The most impactful thing is the size, which is almost 25 TB."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"The most valuable feature of OpenText Documentum is the versioning."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"It is quite good."
"The most valuable feature is the management."
 

Cons

"There have been some glitches, and the workflow fails frequently."
"Heavy, cumbersome and inflexible."
"Unfortunately, Nintex Workflow is not that stable. We are looking at shifting to another tool."
"The interface could be better and more language support is needed in the development environment or in the solutions platform in general."
"I would also like to see the BPM features from Pega implemented, that have to do with the implementation of AI, and the robotics."
"Built-in reporting on-prem is limited and clunky at best."
"We cannot use the same solution on cloud."
"The solution needs more RPA and AI features."
"The user interface can be improved."
"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"
"An area that needs to improve is how to reduce storage space on the AWS site."
"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"OpenText Documentum's user interface could be improved a little bit."
"It's difficult to manage and customize Documentum."
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
 

Pricing and Cost Advice

"There is an initial fee when purchasing and a fee for maintenance afterward."
"It's more suited for enterprise level, not for small or medium-sized businesses (SMBs)."
"The enterprise version has some additional features that I would like to use, but the price is not fair."
"The initial investment in K2 is heavy. Currently, the expenditure is $28,000 for a year. After we go to the cloud, it is going to be per seat and probably cheaper. Currently, there are unlimited users."
"Nintex products are expensive, but valuable. Licensing in on-premise was historically based on a perpetual model, where you’d license per Web front-end. However, they are switching exclusively to a consumption (subscription) model, where you purchase the number of workflows you think you’ll use in your environment, and can scale up from there."
"For the initial hundred users, the cost is $21,000 per year, which I find too high."
"The annual support costs are expensive."
"We pay on a yearly basis. It's my understanding that we pay approximately $11,000/year."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"OpenText Documentum's pricing is good."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"The product is expensive."
"The price is considered affordable now."
"It is quite an expensive product."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
19%
Educational Organization
6%
Government
6%
Financial Services Firm
19%
Government
13%
Computer Software Company
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about K2?
The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform.
What is your experience regarding pricing and costs for K2?
Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to our lack of an implementation team.
What needs improvement with K2?
The user interface in Nintex needs improvement. It is not very intuitive and requires changes. Additionally, the deployment process should be easier.
What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
 

Also Known As

K2 blackpearl, K2 Five, Nintex Workflow
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

SEA Corp, Omnicom Group, Verizon, STIHL
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about Camunda, Automation Anywhere, Apache and others in Business Process Management (BPM). Updated: June 2025.
860,632 professionals have used our research since 2012.