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Diligent One Platform (formerly Highbond) vs NAVEX Global vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of May 2026, in the GRC category, the mindshare of Diligent One Platform (formerly Highbond) is 2.0%, down from 2.9% compared to the previous year. The mindshare of NAVEX Global is 2.2%, up from 1.6% compared to the previous year. The mindshare of RSA Archer is 5.9%, down from 17.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
RSA Archer5.9%
NAVEX Global2.2%
Diligent One Platform (formerly Highbond)2.0%
Other89.9%
GRC
 

Featured Reviews

WW
Data Analyst at Rhythex
Good automation and analytics, but is costly
The report model was our main concern. I believe currently the solution uses a third party for the reporting. As part of a consulting firm, one of the challenges we face is the difficulty in producing reports that meet the expectations of our clients and customers. It would be beneficial if the focus could be shifted toward improving the reporting aspect. The impact report is a crucial aspect, as we only have one opportunity to create it. Galvanize HighBond can improve by generating more impact reports post-project, and allowing access to the reports using a web version, which would greatly benefit us. The cost of the solution is expensive and needs improvement.
JT
-- at a performing arts with 201-500 employees
The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable.
Currently we have monthly competencies that the 2 Staff Development Departments would initiate by a manual paper process and have to track staff down for all 3 shifts. Since we have started placing these items on Policytech, we have had a much better compliance rate as the staff are able to do it and it automatically records responses and results. Staff either read a document or view a powerpoint and then have a survey to answer, they have to receive a passing grade and if they pass they then receive the competency for that specific training. What we would like to add would be to be able to have Templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us. So we are running a weekly report and manually send staff certificates. Another area is tracking Writer, Reviewer, and Approver statuses.
CJ
Information Security Specialist at Dubai Health Authority
Centralized management strengthens compliance with good look and feel
From my perspective as a customer and end user, Archer has an impressive look and feel, but the most adaptive feature is its ease of configuration which helps to enhance our process according to our maturity. It's more about our organization getting centralized with an integrated approach that focuses on risk governance and compliance. When can provide a detailed dashboards to management with the details of risks from top-down or bottom-up prioritizing actions based on its criticality or necessity. This allows us to show end users and management where the issues lie and effectively demonstrate accountability and visibility in compliance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In one year we were able to accomplish what we could not in our 3 year Archer contract, and we did it with half the consulting services and one-third the administrators."
"We have far more visibility into our compliance, risks and controls over the areas we are managing versus accepting risk, and Rsam has also been extremely helpful with the annual audits we receive from our regulators."
"The most valuable feature is automation."
"The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable."
"Technical support is great."
"Technical support is excellent."
"Before choosing, there were four different options that I was looking at, and going through all the tutorials and talking with the salespeople really sold me on NAVEX Global because I thought they were the gold standard for that type of policy format."
"Allowing the input of investigation cases, the ability to track information and to compile data, it allows us to prepare detailed reports for different levels of the organization in the form of Excel spreadsheets, graphics, percentages of descriptive reports daily, monthly, yearly and number of cases per those periods."
"It has made all the policies available in one accessible location for people to use them."
"This solution gives an opportunity for anonymous hotline complaints."
"The company is always timely, they always have good suggestions, and they always have quick fixes for me."
"Good dashboards and reporting features; it's easy to gather reports quickly."
"From my perspective as a customer and end user, RSA is about the look and feel."
"Its ROI is quite high when you look at how long it takes for people to input stuff for compliance risk, vulnerability management, and threat management."
"First of all, we have gained time back that was previously wasted in management meetings."
"Community content in the Archer Exchange is very valuable."
"The most valuable features are the advanced workflow and the dashboards. This tool can present data wonderfully to management, and it is easy for them to manage the risk plans."
"The Advance Workflow feature simplifies things."
"RSA Archer is a valuable tool because it can manage the end-to-end functioning of any enterprise GRC module, such as compliance and risk management or business continuity plans and the entire BCM module."
 

Cons

"While they don't need as much consulting to get the product implemented, I do wish they had more available."
"The cost of the solution is expensive and needs improvement."
"We had some problems in middle of July, when we stopped getting our email notifications."
"Uploading PDFs is more time consuming and you have to go in and out of multiple screens/functions."
"The reporting functions are terrible."
"The one thing that I noticed was, it times out sometimes."
"Recent product update led to confusion."
"We get a huge amount of complaints from users about the email system. They get lots and lots of emails, and they don’t necessarily have a good way to manage them."
"There is an area on the “New Case” screen that I have reported a while back that when we click the drop down box to select state, then onto select the city, the state selection selected is deselected, it’s selected again and the city is deselected but after a couple of selections with it only in that area it does maintain the selection."
"What we would like to add would be to be able to have templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us."
"When we have to do formulas or some other type of calculation in Archer, it sometimes doesn't work correctly. The fields don't display right, and we have to contact RSA Archer support to fix things. I think the calculation components are a bit complicated."
"The management agrees that Archer lacks in terms of presentation and dashboarding. It is complex, not user-friendly, and bulky."
"I find the tech support to be inadequately knowledgeable."
"Archer's performance could be improved - older versions can be very slow, and the application crashes from time to time."
"RSA Archer might be a bit expensive for small companies because it's a vast tool."
"Archer has some performance issues when working on a single server."
"When we have to do formulas or some other type of calculation in Archer, it sometimes doesn't work correctly."
"Slow turnaround time from support team."
 

Pricing and Cost Advice

"I give the cost of the solution a six out of ten."
Information not available
"As I am a developer and responsible for providing production support, I do not have personal knowledge of the pricing. However, my colleagues claim that it is very expensive in comparison with other tools."
"The price of the solution is very affordable."
"It is not expensive. It is reasonable. We only pay for the licensing."
"Fairly highly-priced, especially for smaller companies."
"The solution’s pricing is moderate."
"The initial purchase is cheap. You pay a nominal price to start then renew the license annually. You also must buy a license for each module. I'm not too fond of that aspect of the licensing model. You buy the elephant and then spend more money to feed the elephant."
"I am not sure about other companies, but it's quite expensive."
"I am not 100% familiar with that, especially with their new model. I just know that the way they've licensed per user to scale is good."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
8%
Financial Services Firm
11%
Manufacturing Company
8%
University
6%
Marketing Services Firm
6%
Financial Services Firm
20%
Insurance Company
11%
Manufacturing Company
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise25
 

Questions from the Community

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What needs improvement with RSA Archer?
While it provides benefits in terms of security, the pricing is a bit higher than customers typically expect. It woul...
What is your primary use case for RSA Archer?
Regarding the compliance, risk, and governance tools, I am comfortable discussing the tools in the GRC category. The ...
What advice do you have for others considering RSA Archer?
I have been in touch with about three companies who use RSA Archer actively in the compliance area. These companies u...
 

Also Known As

Rsam GRC, HighBond, HighBond by Galvanize , Diligent GRC Platform
No data available
Archer
 

Overview

 

Sample Customers

CNA Insurance
Toyota, Delta, Cedars-Sinai, Coca-Cola, Equifax, Cisco, Yahoo!, Jamba Juice, Fairmont Hotels & Resorts, Auburn University, NEC, Fleet Laboratories, AVAYA, Del Taco, Valero, OCWEN, Samaritan Health Services, Levi Strauss & Co, Telus
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about RSA, OneTrust, Diligent and others in GRC. Updated: April 2026.
894,807 professionals have used our research since 2012.