DIGITAL CX vs Locobuzz comparison

RingCentral and Locobuzz are both solutions in the Social CRM category. RingCentral is ranked #7 with an average rating of 9.0, while Locobuzz is ranked #9. RingCentral holds a 3.0% mindshare in SC, compared to Locobuzz’s 2.8% mindshare. Additionally, 100% of RingCentral users are willing to recommend the solution.

DIGITAL CX

Read 1 DIGITAL CX review

727 Views
189 Comparison Views

100% willing to recommend

Locobuzz

314 Views
207 Comparison Views

DIGITAL CX

Locobuzz

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between DIGITAL CX and Locobuzz based on real PeerSpot user reviews.

Find out what your peers are saying about Sprinklr, Salesforce, HootSuite and others in Social CRM.

To learn more, read our detailed Social CRM Report (Updated: March 2026).

Buyer's Guide

Social CRM

March 2026

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Helped 885,667 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DIGITAL CX

Ranking in Social CRM

7th

Average Rating

9.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Customer Communications Management (CCM) (3rd), Customer Experience Management (11th)

Locobuzz

Ranking in Social CRM

9th

Average Rating

0.0

Number of Reviews

Ranking in other categories

AI Customer Support (10th)

Mindshare comparison

As of April 2026, in the Social CRM category, the mindshare of DIGITAL CX is 3.0%, up from 0.7% compared to the previous year. The mindshare of Locobuzz is 2.8%, down from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Social CRM Mindshare Distribution
Product	Mindshare (%)
DIGITAL CX	3.0%
Locobuzz	2.8%
Other	94.2%

Social CRM

Featured Reviews

reviewer1295121

Executive Vice President Operations and IT at a consultancy with 1-10 employees

Advanced VoIP functions that scales well and integrates AI

I am primarily working with Zoom products, including Zoom Video, Zoom Phone, Zoom Rooms, Zoom Webinar, and Zoom Contact Center. I also have experience with RingCentral, where I have helped customers with their phone system and resolving configuration issues RingCentral has a good implementation…

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Questions from the Community

What is your experience regarding pricing and costs for DIGITAL CX?

Pricing on RingCentral can be confusing due to numerous surcharges and fees, making it important to consider all fees for a true comparison with other services. Zoom, however, is more competitive a...

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What needs improvement with DIGITAL CX?

RingCentral could improve by incorporating more advanced AI functionalities, as Zoom currently has AI integrated across their products.

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What is your primary use case for DIGITAL CX?

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Comparisons

Qualtrics XM Platform vs DIGITAL CX

Compared 32% of the time

Sprinklr vs DIGITAL CX

Compared 21% of the time

Alida vs DIGITAL CX

Compared 18% of the time

Oracle Live Experience Cloud vs DIGITAL CX

Compared 14% of the time

Salesforce vs DIGITAL CX

Compared 8% of the time

More DIGITAL CX Competitors

Sprinklr vs Locobuzz

Compared 43% of the time

Sprout Social vs Locobuzz

Compared 30% of the time

Simplify360 vs Locobuzz

Compared 28% of the time

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Product Reports

Buyer's Guide

Customer Experience Management

March 2026

Download DIGITAL CX product report

Buyer's Guide

Social CRM

March 2026

Download Locobuzz product report

Also Known As

Dimelo, a Ring Central Company

No data available

Overview

Connect with customers across 20+ digital touchpoints like the web, social media, messaging apps, review platforms and your custom channels.

RingCentral

Locobuzz is an award-winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to the online buzz created by the brand and assess the effectiveness of a given marketing campaign. Locobuzz not only helps in 'Listening' to social media but also 'Engaging' with users on a personalized basis using inbuilt CRM features. Powerful bucketing of data generates insights and provides actionable data.

Locobuzz

Sample Customers

Orange, SCNF, AXA, Total, Cdiscount, DB, PMU, Ooredoo, Telenor, BNP...

Forever 21, Titan, Reliance Jio, Paytm, Nissan, HDFC, IDFC, Kanakia, FoxyMoron, Edelweiss, Dialog, Axis Bank, Audi, Aster, AirAsia, Yamaha, Toyota, Sony

Find out what your peers are saying about Sprinklr, Salesforce, HootSuite and others in Social CRM. Updated: March 2026.

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885,667 professionals have used our research since 2012.

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We monitor all Social CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.