Device42 vs Rackwise DCiM comparison

Device42 and Rackwise are both solutions in the Data Center Infrastructure Management category. Device42 is ranked #1 with an average rating of 8.2, while Rackwise is ranked #13. Device42 holds a 10.7% mindshare in DCIM, compared to Rackwise’s 3.2% mindshare. Additionally, 100% of Device42 users are willing to recommend the solution.

Device42

Read 34 Device42 reviews

5,028 Views
1,508 Comparison Views

100% willing to recommend

Rackwise DCiM

Read 1 Rackwise DCiM review

472 Views
420 Comparison Views

0% willing to recommend

Device42

Rackwise DCiM

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Device42 and Rackwise DCiM based on real PeerSpot user reviews.

Find out what your peers are saying about Device42, Schneider Electric, Dell Technologies and others in Data Center Infrastructure Management.

To learn more, read our detailed Data Center Infrastructure Management Report (Updated: June 2026).

Buyer's Guide

Data Center Infrastructure Management

June 2026

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Helped 902,456 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Device42

Ranking in Data Center Infrastructure Management

1st

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

IT Asset Management (5th), Configuration Management Databases (2nd), IP Address Management (IPAM) Tools (3rd)

Rackwise DCiM

Ranking in Data Center Infrastructure Management

13th

Average Rating

2.0

Reviews Sentiment

2.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2026, in the Data Center Infrastructure Management category, the mindshare of Device42 is 10.7%, up from 7.9% compared to the previous year. The mindshare of Rackwise DCiM is 3.2%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Data Center Infrastructure Management Mindshare Distribution
Product	Mindshare (%)
Device42	10.7%
Rackwise DCiM	3.2%
Other	86.1%

Data Center Infrastructure Management

Featured Reviews

Manmohan Rao

Associate Vice President at Hitachi Systems India Private Limited

Granular discovery has ensured confident workload migration and optimized cloud move group planning

Device42 offers the best features for workload assessment, particularly useful for cloud-to-cloud workload or on-premise data center workload, especially when planning for workload migration to the public cloud. For application and infrastructure discovery, Device42 has enabled me to know the number of machines running in the on-premise environment and has managed to capture complete utilization metrics or trends of their utilization. This has benefited me in right-sizing systems for my public cloud total cost of ownership (TCO) planning, providing me granularity to right-size these systems while planning a migration to the public cloud. Device42 has positively impacted my organization by providing granularity toward application discovery compared to other assessment tools, which is a differentiator since none of the other tools provide such granularity, leading to better decision-making for my migration to the public cloud. Device42 has improved my migration projects by providing granularity around system dependencies that gave me confidence knowing which systems communicate with each other parked in a particular move group. My move group planning became so robust that I am not leaving any system behind in the on-premise data center from my planning, which saves a lot of time and effort, leading to cost optimization—a value addition.

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Deven McOmie

Works at WZC Networking LLC

Horrible support for a product that can be improved in every way possible

This solution could be improved in every way possible. First, support is horrible at its best, and non-existent at its worst. Stencil updates, for example, can take up to one year before you even see anything. The vendor is all supportive when you are looking to purchase the product. However, once you have the software, they make ghosts even look real. The core product was last updated in 2013. It uses a cobbled together Excel spreadsheet as a database, mixed in with poorly developed and outdated Visio layouts and stencils. Don't expect it to work well with anything that's not Internet Explorer, not to mention the hesitations and IE crashes that come from the horrible coding.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The time saved by using Device42, across the teams, is easily equivalent to a couple of people at least."

"One of the most valuable features in my experience is the precise tracking of hardware devices and their locations registered in the solution. The solution allows to determine the exact placement of assets based on the building maps and the room details. This feature has allowed us to gain upper hand on the customers and provide them with a great satisfaction because they can visually see the arrangement of their assets within the organisation or building."

"Device42 has everything in one place and links it altogether, which helps when you need to figure out where things are going wrong, where things are happening, or how everything is linked together."

"The most valuable part is the ease of use. There's no training involved. It's pretty simple and straightforward."

"The solution is agentless."

"The reporting part is valuable. You have classic reports, and you can also do advanced reporting. They also have the DOQL feature for queries. You can write SQL queries to get your data and create custom reports."

"A big plus for Device42 was the auto-discovery. With it, we have updated devices, updated systems, and up-to-date systems."

"Device42 is a source of trust for many things in our company, like IP addresses."

More Device42 pros

"The only features that we have found valuable are related to rack elevation and layout, where it has the ability to build rack elevations."

Cons

"From a documentation and reporting standpoint, at present, it is useful, but I feel that it can be improved because it currently feels incomplete in certain areas."

"Large organizations, that may have 10,000 or 20,000 devices may not be best suited to this product."

"Device42 can be improved by adding more reporting features and architectural diagrams."

"However, the documentation has not been updated in a while, so it needs updates."

"I have not seen a return on investment with Device42, as it primarily provides information and not revenue."

"It would be nice for the agent to have an installer versus a single file across multiple systems."

"When servers have two network adapters, automatically discovered will be only one network card because the other one is a backup. Device42 has some problems to find the other connection."

"While the automatic IT asset discovery is great, the first time using it can be confusing when you are configuring the SNMP. I don't remember for sure but I don't think it said "SNMP community," it said "password". The first time I used it I was thinking about communities but the tool said "password," and when you say "password" in SNMP you are thinking about SNMP version 3. This is the only thing that is confusing, although there were some devices that were not included in the discovery."

More Device42 cons

"This solution could be improved in every way possible."

"It uses a cobbled together Excel spreadsheet as a database, mixed in with poorly developed and outdated Visio layouts and stencils."

Pricing and Cost Advice

"On a yearly basis, our licensing is $10,000. However, our license is now nearly full with devices. We need the next bigger license with 5,000 devices, which will cost us $19,000. We pay for a set of licenses, a maximum number of devices, and a maximum number of IP addresses. We have the smallest amount of features, which is enough for us at this time."

"It's in the top-three most expensive solutions in terms of cost, but it has all the features that are needed."

"Functionality-wise, Device42 is on par with industry standards, but price-wise, the solution is expensive. I'm rating the pricing for the solution as eight out of ten."

"We pay $100,000 per year."

"The product cost is low. It is quite cheap."

"I am not involved in its pricing, but I have seen their plans during a discussion with the customer. For 500 servers, they were asking 50,000 USD. The cost of BMC Discovery was less than half. For the same thing, they were charging only 10,000 USD. Its pricing needs to be improved. As compared to other discovery tools, such as BMC Discovery and ServiceNow Discovery, its price is a little bit higher."

"Our licensing costs are on a yearly basis."

"The problem with using other vendor, like BMC, is the pricing. The price is so horrible and nobody wants to pay this money."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Manufacturing Company

11%

Healthcare Company

Outsourcing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	6
Large Enterprise	20

No data available

Questions from the Community

What is your experience regarding pricing and costs for Device42?

The pricing, setup cost, and licensing for Device42 are relatively cost-effective and affordable. I do not know if a small organization would be able to afford it, but I presume it would also be co...

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What needs improvement with Device42?

I think Device42 can be improved by adding more features around the CMDB aspect and lifecycle management. I do not think many people use it for that functionality, but if they were to expand the su...

See all answers

What is your primary use case for Device42?

My main use case for Device42 is that we use it as a CMDB and affinity map to check out network topology or determine when we need to decom something in a life cycle. We use it for many different p...

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Product Reports

Buyer's Guide

Device42

June 2026

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Buyer's Guide

Data Center Infrastructure Management

June 2026

Download Rackwise DCiM product report

Overview

Device42 empowers enterprises with automatic IT asset discovery, application dependency mapping, and agentless discovery, streamlining asset management, improving decision-making, and supporting migration initiatives.

Device42 automates network discovery and provides comprehensive IT data management, making it indispensable for asset and infrastructure management. The platform’s integration capabilities, such as with ServiceNow, allow seamless management of physical and virtual environments. Its application dependency mapping is a critical feature for efficient cloud migration, while advanced search and dashboards enhance operational tasks. Device42's ease of deployment coupled with integration into cloud services offers robust operational insights and simplifies onboarding.

What are Device42's key features?

Automatic IT Asset Discovery: Enables detailed information collection on hardware and software.
Application Dependency Mapping: Facilitates tracking of application dependencies for effective cloud migration.
Agentless Discovery: Assists in uncovering assets without the need for specialized agents.
Network Topology Visualization: Assists in visual representation of network connections.
Cloud Integration: Simplifies the integration with cloud services for enhanced insights.

What benefits should be evaluated in Device42?

Improved Decision-Making: Optimizes resource utilization and boosts strategic initiatives.
Seamless Integration: Enhances connectivity with platforms like ServiceNow.
Efficiency in Auditing: Eases compliance and auditing processes.
Simplified Onboarding: Streamlines initial setups and deployment.
Enhanced Operational Insights: Supports better management through comprehensive data visualization.

Device42 is widely used across sectors for IT asset and infrastructure management, where automation in inventory and documentation aids compliance and resource optimization. It excels in industries requiring integration with existing systems and comprehensive network solutions. Application dependency mapping bolsters cloud migration efficiency in enterprise environments.

Device42

Rackwise DCiM is a data center infrastructure management platform designed for comprehensive asset management, capacity planning, and operational efficiency, tailored for knowledgeable IT professionals.

Rackwise DCiM offers robust capabilities that enhance data center management by providing real-time analytics, helping to optimize power consumption, improve asset tracking, and streamline processes. Its advanced features support scalability, security, and integration with existing data center tools, making it an essential choice for IT administrators focused on improving their infrastructure's performance and reliability.

What are the key features of Rackwise DCiM?

Real-Time Monitoring: Enables continuous tracking of data center assets and environmental conditions.
Capacity Planning: Provides insights to optimize space, power, and cooling capacity effectively.
Asset Management: Facilitates efficient control and documentation of data center components.
Integration: Seamlessly connects with other management systems for enhanced operability.
Power Analytics: Analyzes power usage for sustainable energy management.

What benefits can users find in reviews about Rackwise DCiM?

Improved Resource Utilization: Enhances the efficient use of space and power, reducing costs.
Enhanced Decision Making: Offers data-driven insights to support planning and strategy.
Operational Efficiency: Streamlines processes, saving time and reducing errors.
Scalability: Adapts to growing infrastructure needs without losing functionality.

Industries implementing Rackwise DCiM include finance, healthcare, and education, where data center performance is critical. In finance, it ensures security and continuity; in healthcare, it supports regulatory compliance; in education, it manages fluctuating demands efficiently, proving indispensable for uninterrupted operations.

Rackwise

Sample Customers

Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.

salesforce.com, Verio, Lilly, AAA, Acxiom, metroPCS, Kelly services, Bae systems, Christian Dior, CDM, Iron Mountain, Telstra, Mentor Graphics

Buyer's Guide

Data Center Infrastructure Management

June 2026

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