Try our new research platform with insights from 80,000+ expert users

Device42 vs Rackwise DCiM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Device42
Ranking in Data Center Infrastructure Management
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
33
Ranking in other categories
IT Asset Management (6th), Configuration Management Databases (2nd), IP Address Management (IPAM) Tools (3rd)
Rackwise DCiM
Ranking in Data Center Infrastructure Management
14th
Average Rating
2.0
Reviews Sentiment
2.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Data Center Infrastructure Management category, the mindshare of Device42 is 8.0%, up from 6.5% compared to the previous year. The mindshare of Rackwise DCiM is 2.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Center Infrastructure Management Mindshare Distribution
ProductMindshare (%)
Device428.0%
Rackwise DCiM2.9%
Other89.1%
Data Center Infrastructure Management
 

Featured Reviews

Manmohan Rao - PeerSpot reviewer
Associate Vice President at Hitachi Systems India Private Limited
Granular discovery has ensured confident workload migration and optimized cloud move group planning
Device42 offers the best features for workload assessment, particularly useful for cloud-to-cloud workload or on-premise data center workload, especially when planning for workload migration to the public cloud. For application and infrastructure discovery, Device42 has enabled me to know the number of machines running in the on-premise environment and has managed to capture complete utilization metrics or trends of their utilization. This has benefited me in right-sizing systems for my public cloud total cost of ownership (TCO) planning, providing me granularity to right-size these systems while planning a migration to the public cloud. Device42 has positively impacted my organization by providing granularity toward application discovery compared to other assessment tools, which is a differentiator since none of the other tools provide such granularity, leading to better decision-making for my migration to the public cloud. Device42 has improved my migration projects by providing granularity around system dependencies that gave me confidence knowing which systems communicate with each other parked in a particular move group. My move group planning became so robust that I am not leaving any system behind in the on-premise data center from my planning, which saves a lot of time and effort, leading to cost optimization—a value addition.
DM
Works at WZC Networking LLC
Horrible support for a product that can be improved in every way possible
This solution could be improved in every way possible. First, support is horrible at its best, and non-existent at its worst. Stencil updates, for example, can take up to one year before you even see anything. The vendor is all supportive when you are looking to purchase the product. However, once you have the software, they make ghosts even look real. The core product was last updated in 2013. It uses a cobbled together Excel spreadsheet as a database, mixed in with poorly developed and outdated Visio layouts and stencils. Don't expect it to work well with anything that's not Internet Explorer, not to mention the hesitations and IE crashes that come from the horrible coding.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The topology layout is the most valuable feature."
"The most valuable part is the ease of use. There's no training involved. It's pretty simple and straightforward."
"Device42 positively impacts our organization by providing dependency mapping for our devices, and it integrates well with applications, especially our cloud service Microsoft Azure, giving us complete visibility across our infrastructure for efficient operations and modern compliance."
"It's nice to know that you can set up the scan, schedule it, and sit back."
"The IP address tracking [is valuable]... We have a lot of different devices and some of them have many IP addresses, so keeping track of which ones are assigned where is very critical for putting new devices on the network and giving them new addresses. All of our devices are statically assigned, so if we don't keep good records then we could accidentally assign a duplicate, which would cause problems on the network."
"Device42 stands out as a really competitive tool as compared to some of the other tools which are out there in the market, such as BMC Discovery, Freshservice, and ServiceNow, and I am really happy to see that Device42 is really doing well in capturing and including the AI aspect of it."
"Device42 has everything in one place and links it altogether. This helps when you need to figure out where things are going wrong, where things are happening, or how everything is linked together."
"The reporting part is valuable. You have classic reports, and you can also do advanced reporting. They also have the DOQL feature for queries. You can write SQL queries to get your data and create custom reports."
"The only features that we have found valuable are related to rack elevation and layout, where it has the ability to build rack elevations."
"The only features that we have found valuable are related to rack elevation and layout, where it has the ability to build rack elevations."
 

Cons

"A con for Device42 is that Kubernetes integration is lacking."
"The dependency mapping can be quite slow sometimes, if you've got a lot of things connecting to services. It can be very slow to build up the map."
"For the iPhone, the device diagram cannot be downloaded. You have to go to each device and download the device diagram for that device."
"My biggest problem with the product is the upgrades. First, we have to do them manually and second, not this last time but the time before that, we actually had to build a new VM to deploy the solution again. We had to back it up and then restore it to the new version. That was inconvenient."
"Since I was focused on deploying connectors and getting all the servers to be scanned, one of the biggest pains was when a job would fail, then the output (logging) was poor."
"The reporting could be better. The Insights+ component is an improvement, but they even admit it isn't the greatest. The documentation on their website could also be improved, but Device42 is constantly changing, so the documentation would have to change almost daily."
"A con for Device42 is that Kubernetes integration is lacking. You pay for 10,000 spot licenses and if you're spinning up a Kubernetes cluster, or four or five or six Kubernetes clusters like we do, you're going to have 5,000 or 6,000 nodes in each of those, doing different types of business things."
"Device42 can be improved by adding more widgets in the dashboard with correct information."
"This solution could be improved in every way possible."
"It uses a cobbled together Excel spreadsheet as a database, mixed in with poorly developed and outdated Visio layouts and stencils."
 

Pricing and Cost Advice

"We pay $100,000 per year."
"Functionality-wise, Device42 is on par with industry standards, but price-wise, the solution is expensive. I'm rating the pricing for the solution as eight out of ten."
"Our licensing costs are on a yearly basis."
"I am not involved in its pricing, but I have seen their plans during a discussion with the customer. For 500 servers, they were asking 50,000 USD. The cost of BMC Discovery was less than half. For the same thing, they were charging only 10,000 USD. Its pricing needs to be improved. As compared to other discovery tools, such as BMC Discovery and ServiceNow Discovery, its price is a little bit higher."
"The product cost is low. It is quite cheap."
"The problem with using other vendor, like BMC, is the pricing. The price is so horrible and nobody wants to pay this money."
"On a yearly basis, our licensing is $10,000. However, our license is now nearly full with devices. We need the next bigger license with 5,000 devices, which will cost us $19,000. We pay for a set of licenses, a maximum number of devices, and a maximum number of IP addresses. We have the smallest amount of features, which is enough for us at this time."
"It's in the top-three most expensive solutions in terms of cost, but it has all the features that are needed."
Information not available
report
Use our free recommendation engine to learn which Data Center Infrastructure Management solutions are best for your needs.
885,264 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
8%
Healthcare Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise20
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Device42?
The pricing, setup cost, and licensing for Device42 are relatively cost-effective and affordable. I do not know if a small organization would be able to afford it, but I presume it would also be co...
What needs improvement with Device42?
Device42 can be improved by adding more reporting features and architectural diagrams. If visual representations for application dependencies could be incorporated, that would be helpful.
Ask a question
Earn 20 points
 

Comparisons

 

Overview

 

Sample Customers

Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.
salesforce.com, Verio, Lilly, AAA, Acxiom, metroPCS, Kelly services, Bae systems, Christian Dior, CDM, Iron Mountain, Telstra, Mentor Graphics
Find out what your peers are saying about Device42, Dell Technologies, Schneider Electric and others in Data Center Infrastructure Management. Updated: March 2026.
885,264 professionals have used our research since 2012.