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Device42 vs Rackwise DCiM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Device42
Ranking in Data Center Infrastructure Management
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
34
Ranking in other categories
IT Asset Management (5th), Configuration Management Databases (1st), IP Address Management (IPAM) Tools (3rd)
Rackwise DCiM
Ranking in Data Center Infrastructure Management
14th
Average Rating
2.0
Reviews Sentiment
2.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Data Center Infrastructure Management category, the mindshare of Device42 is 11.1%, up from 8.1% compared to the previous year. The mindshare of Rackwise DCiM is 3.2%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Center Infrastructure Management Mindshare Distribution
ProductMindshare (%)
Device4211.1%
Rackwise DCiM3.2%
Other85.7%
Data Center Infrastructure Management
 

Featured Reviews

Manmohan Rao - PeerSpot reviewer
Associate Vice President at Hitachi Systems India Private Limited
Granular discovery has ensured confident workload migration and optimized cloud move group planning
Device42 offers the best features for workload assessment, particularly useful for cloud-to-cloud workload or on-premise data center workload, especially when planning for workload migration to the public cloud. For application and infrastructure discovery, Device42 has enabled me to know the number of machines running in the on-premise environment and has managed to capture complete utilization metrics or trends of their utilization. This has benefited me in right-sizing systems for my public cloud total cost of ownership (TCO) planning, providing me granularity to right-size these systems while planning a migration to the public cloud. Device42 has positively impacted my organization by providing granularity toward application discovery compared to other assessment tools, which is a differentiator since none of the other tools provide such granularity, leading to better decision-making for my migration to the public cloud. Device42 has improved my migration projects by providing granularity around system dependencies that gave me confidence knowing which systems communicate with each other parked in a particular move group. My move group planning became so robust that I am not leaving any system behind in the on-premise data center from my planning, which saves a lot of time and effort, leading to cost optimization—a value addition.
DM
Works at WZC Networking LLC
Horrible support for a product that can be improved in every way possible
This solution could be improved in every way possible. First, support is horrible at its best, and non-existent at its worst. Stencil updates, for example, can take up to one year before you even see anything. The vendor is all supportive when you are looking to purchase the product. However, once you have the software, they make ghosts even look real. The core product was last updated in 2013. It uses a cobbled together Excel spreadsheet as a database, mixed in with poorly developed and outdated Visio layouts and stencils. Don't expect it to work well with anything that's not Internet Explorer, not to mention the hesitations and IE crashes that come from the horrible coding.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Device42 is a source of trust for many things in our company, like IP addresses."
"Device42 will be our single point of truth, and only Device42."
"The solution has some very good relational capabilities that show us how certain devices relate to each other and how some of our environment actually works together."
"The solution's CMDB, ITAM, and DCIM features create a single source of IT truth in our environment."
"Device42 is a really impressive tool."
"Device42 stands out as a really competitive tool as compared to some of the other tools which are out there in the market, such as BMC Discovery, Freshservice, and ServiceNow, and I am really happy to see that Device42 is really doing well in capturing and including the AI aspect of it."
"The way the solution’s automatic IT asset discovery and inventory functionality works is you set up a discovery job, then you can schedule it to run. I schedule all of the runs daily at different times so nothing is interfering with anything else. It's nice to know that you can set up the scan, schedule it, and sit back. You can check them every day and make sure everything ran, making sure nothing had errors, then you're good to go. Anything new is going to automatically be discovered, which is nice. It takes some of the stress off because you don't have to know, "If this team opened new servers, we need make sure now it will automatically pick them up." It is one less thing to worry about. It gathers a lot of data points."
"The REST API abilities enables us to run scripts that pull information from our servers about software, storage, etc. Anything we need is pushed through REST API to the Device42 server and reflected in the report it generates."
"The only features that we have found valuable are related to rack elevation and layout, where it has the ability to build rack elevations."
 

Cons

"I think the graphical representation of all associated machines needs improvement to better illustrate how these systems have dependencies on each other."
"It gets a bit confusing sometimes when you're trying to map things to a certain spot when you are trying to configure it."
"It was hard to know which assets I'd already looked at because if I looked up another asset with a similar name, they would still pop up. I would have to make sure I was looking at the right asset. The search function should be improved."
"Configuring rPDUs in the data center for Device42 required us to add multiple discovery jobs. The rPDUs were referred to the ISPDUs and daisy-chained. They would automatically assign a unique SMP port, but Device42 didn't allow SMP ranges, so we had to create a discovery job for each rPDU individually. We submitted a feature request to mitigate that."
"The solution’s automatic IT asset discovery and inventory functionality functions pretty well. There could be some improvement if there were some automated scripts to get it off the ground. I know it takes a bit of effort to get all of various managed devices into one place. We have to go and change how they are managed and make sure they are all linking up correctly so they can be tracked in Device42. Some type of automated script for each to get over that initial activation."
"In my experience I believe that the key concern is the pricing strategy of the solution. Instead other solutions such as lanweber are much more cost effective. Previously, Device42 operated on perpetualysis without any fees. But recently they have altered the pricing model to include a subscription fee which I see as a very costly affair. Therefore I would like to suggest that they evaluate their pricing strategy and licence scheme, conduct a market research and ensure that they provide the right product in the market at the right price."
"The dependency mapping can be quite slow sometimes, if you've got a lot of things connecting to services. It can be very slow to build up the map."
"Device42 is a main part of our processes. We need reliability, not only in terms of the data but with the solution itself."
"It uses a cobbled together Excel spreadsheet as a database, mixed in with poorly developed and outdated Visio layouts and stencils."
"This solution could be improved in every way possible."
 

Pricing and Cost Advice

"I am not involved in its pricing, but I have seen their plans during a discussion with the customer. For 500 servers, they were asking 50,000 USD. The cost of BMC Discovery was less than half. For the same thing, they were charging only 10,000 USD. Its pricing needs to be improved. As compared to other discovery tools, such as BMC Discovery and ServiceNow Discovery, its price is a little bit higher."
"Our licensing costs are on a yearly basis."
"The product cost is low. It is quite cheap."
"The problem with using other vendor, like BMC, is the pricing. The price is so horrible and nobody wants to pay this money."
"It's in the top-three most expensive solutions in terms of cost, but it has all the features that are needed."
"On a yearly basis, our licensing is $10,000. However, our license is now nearly full with devices. We need the next bigger license with 5,000 devices, which will cost us $19,000. We pay for a set of licenses, a maximum number of devices, and a maximum number of IP addresses. We have the smallest amount of features, which is enough for us at this time."
"We pay $100,000 per year."
"Functionality-wise, Device42 is on par with industry standards, but price-wise, the solution is expensive. I'm rating the pricing for the solution as eight out of ten."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Healthcare Company
8%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise20
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Device42?
The pricing, setup cost, and licensing for Device42 are relatively cost-effective and affordable. I do not know if a small organization would be able to afford it, but I presume it would also be co...
What needs improvement with Device42?
I think Device42 can be improved by adding more features around the CMDB aspect and lifecycle management. I do not think many people use it for that functionality, but if they were to expand the su...
What is your primary use case for Device42?
My main use case for Device42 is that we use it as a CMDB and affinity map to check out network topology or determine when we need to decom something in a life cycle. We use it for many different p...
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Comparisons

 

Overview

 

Sample Customers

Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.
salesforce.com, Verio, Lilly, AAA, Acxiom, metroPCS, Kelly services, Bae systems, Christian Dior, CDM, Iron Mountain, Telstra, Mentor Graphics
Find out what your peers are saying about Device42, Schneider Electric, Nutanix and others in Data Center Infrastructure Management. Updated: July 2026.
909,563 professionals have used our research since 2012.