Device42 vs Rackwise DCiM comparison

Why PeerSpot?

Device42 and Rackwise are both solutions in the Data Center Infrastructure Management category. Device42 is ranked #1 with an average rating of 8.2, while Rackwise is ranked #14. Device42 holds a 10.9% mindshare in DCIM, compared to Rackwise’s 3.5% mindshare. Additionally, 100% of Device42 users are willing to recommend the solution.

Device42

Read 34 Device42 reviews

6,263 Views
2,067 Comparison Views

100% willing to recommend

Rackwise DCiM

Read 1 Rackwise DCiM review

663 Views
590 Comparison Views

0% willing to recommend

Device42

Rackwise DCiM

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Device42 and Rackwise DCiM based on real PeerSpot user reviews.

Find out what your peers are saying about Device42, Schneider Electric, Nutanix and others in Data Center Infrastructure Management.

To learn more, read our detailed Data Center Infrastructure Management Report (Updated: September 2026).

Buyer's Guide

Data Center Infrastructure Management

September 2026

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Helped 914,351 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Device42

Ranking in Data Center Infrastructure Management

1st

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

IT Asset Management (6th), Configuration Management Databases (2nd), IP Address Management (IPAM) Tools (3rd)

Rackwise DCiM

Ranking in Data Center Infrastructure Management

14th

Average Rating

2.0

Reviews Sentiment

2.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2026, in the Data Center Infrastructure Management category, the mindshare of Device42 is 10.9%, up from 8.7% compared to the previous year. The mindshare of Rackwise DCiM is 3.5%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Data Center Infrastructure Management Mindshare Distribution
Product	Mindshare (%)
Device42	10.9%
Rackwise DCiM	3.5%
Other	85.6%

Data Center Infrastructure Management

Featured Reviews

Manmohan Rao

Associate Vice President at Hitachi Systems India Private Limited

Granular discovery has ensured confident workload migration and optimized cloud move group planning

Device42 offers the best features for workload assessment, particularly useful for cloud-to-cloud workload or on-premise data center workload, especially when planning for workload migration to the public cloud. For application and infrastructure discovery, Device42 has enabled me to know the number of machines running in the on-premise environment and has managed to capture complete utilization metrics or trends of their utilization. This has benefited me in right-sizing systems for my public cloud total cost of ownership (TCO) planning, providing me granularity to right-size these systems while planning a migration to the public cloud. Device42 has positively impacted my organization by providing granularity toward application discovery compared to other assessment tools, which is a differentiator since none of the other tools provide such granularity, leading to better decision-making for my migration to the public cloud. Device42 has improved my migration projects by providing granularity around system dependencies that gave me confidence knowing which systems communicate with each other parked in a particular move group. My move group planning became so robust that I am not leaving any system behind in the on-premise data center from my planning, which saves a lot of time and effort, leading to cost optimization—a value addition.

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Deven McOmie

Works at WZC Networking LLC

Horrible support for a product that can be improved in every way possible

This solution could be improved in every way possible. First, support is horrible at its best, and non-existent at its worst. Stencil updates, for example, can take up to one year before you even see anything. The vendor is all supportive when you are looking to purchase the product. However, once you have the software, they make ghosts even look real. The core product was last updated in 2013. It uses a cobbled together Excel spreadsheet as a database, mixed in with poorly developed and outdated Visio layouts and stencils. Don't expect it to work well with anything that's not Internet Explorer, not to mention the hesitations and IE crashes that come from the horrible coding.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Device42 is a fantastic tool for workload discovery, and I believe everyone should start using it if they have plans to do so; it is a top-notch tool in the market."

"The reporting part is valuable. You have classic reports, and you can also do advanced reporting. They also have the DOQL feature for queries. You can write SQL queries to get your data and create custom reports."

"The solution's agentless approach to asset discovery is very important for us because installing agents on physical or virtual devices is not easy in our company. We have to escalate these kinds of things to different levels of security. Not having to install agents makes it easy for us."

"The asset inventory is great because previously we had devices all over the place. We have been able to do multiscans to find devices that we didn't know about, which was great."

"Discovery tools such as Device42 are very useful for enterprise level organizations."

"The continuous asset discovery is good because it means not having to manually input all the small data, such as IP addresses, leases, etc. It helps and saves us a lot of time."

"Device42 has everything in one place and links it altogether, which helps when you need to figure out where things are going wrong, where things are happening, or how everything is linked together."

"We use the automatic IT asset discovery for different things, like VMware discovery and SNMP discovery for network devices. It helps us to keep hardware information up to date in Device42, and the VMware discovery helps us to keep virtual device inventory up to date... We are sure to have 100 percent of our devices in Device42. Not more, not less."

More Device42 pros

"The only features that we have found valuable are related to rack elevation and layout, where it has the ability to build rack elevations."

Cons

"The reporting could be better. The Insights+ component is an improvement, but they even admit it isn't the greatest. The documentation on their website could also be improved, but Device42 is constantly changing, so the documentation would have to change almost daily."

"The only thing which I have noticed so far that is not good is that we had an issue with some reporting from the tool, reporting we had to export."

"The solution’s automatic IT asset discovery and inventory functionality functions pretty well. There could be some improvement if there were some automated scripts to get it off the ground. I know it takes a bit of effort to get all of various managed devices into one place. We have to go and change how they are managed and make sure they are all linking up correctly so they can be tracked in Device42. Some type of automated script for each to get over that initial activation."

"Device42 can be improved by adding more widgets in the dashboard with correct information."

"The product must provide AI features."

"Currently, if you want to ping devices, you need to log into Appliance Manager. This feature should be available on the Device42 side. You should be able to use the ping utility without logging into Appliance Manager. The features that are there in Appliance Manager should also be available on the main Device42 server so that you have more control on one screen. You don't need to switch to another portal, but it is not something critical."

"Device42 can improve in the area of updates."

"I think Device42 can be improved by adding more features around the CMDB aspect and lifecycle management."

More Device42 cons

"This solution could be improved in every way possible."

"It uses a cobbled together Excel spreadsheet as a database, mixed in with poorly developed and outdated Visio layouts and stencils."

Pricing and Cost Advice

"Our licensing costs are on a yearly basis."

"We pay $100,000 per year."

"The product cost is low. It is quite cheap."

"Functionality-wise, Device42 is on par with industry standards, but price-wise, the solution is expensive. I'm rating the pricing for the solution as eight out of ten."

"It's in the top-three most expensive solutions in terms of cost, but it has all the features that are needed."

"I am not involved in its pricing, but I have seen their plans during a discussion with the customer. For 500 servers, they were asking 50,000 USD. The cost of BMC Discovery was less than half. For the same thing, they were charging only 10,000 USD. Its pricing needs to be improved. As compared to other discovery tools, such as BMC Discovery and ServiceNow Discovery, its price is a little bit higher."

"On a yearly basis, our licensing is $10,000. However, our license is now nearly full with devices. We need the next bigger license with 5,000 devices, which will cost us $19,000. We pay for a set of licenses, a maximum number of devices, and a maximum number of IP addresses. We have the smallest amount of features, which is enough for us at this time."

"The problem with using other vendor, like BMC, is the pricing. The price is so horrible and nobody wants to pay this money."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

10%

Healthcare Company

Outsourcing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	6
Large Enterprise	20

No data available

Questions from the Community

What is your experience regarding pricing and costs for Device42?

The pricing, setup cost, and licensing for Device42 are relatively cost-effective and affordable. I do not know if a small organization would be able to afford it, but I presume it would also be co...

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What needs improvement with Device42?

I think Device42 can be improved by adding more features around the CMDB aspect and lifecycle management. I do not think many people use it for that functionality, but if they were to expand the su...

See all answers

What is your primary use case for Device42?

My main use case for Device42 is that we use it as a CMDB and affinity map to check out network topology or determine when we need to decom something in a life cycle. We use it for many different p...

See all answers

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Product Reports

Buyer's Guide

Device42

September 2026

Download Device42 product report

Buyer's Guide

Data Center Infrastructure Management

September 2026

Download Rackwise DCiM product report

Overview

Device42 empowers enterprises with automatic IT asset discovery, application dependency mapping, and agentless discovery, streamlining asset management, improving decision-making, and supporting migration initiatives.

Device42 automates network discovery and provides comprehensive IT data management, making it indispensable for asset and infrastructure management. The platform’s integration capabilities, such as with ServiceNow, allow seamless management of physical and virtual environments. Its application dependency mapping is a critical feature for efficient cloud migration, while advanced search and dashboards enhance operational tasks. Device42's ease of deployment coupled with integration into cloud services offers robust operational insights and simplifies onboarding.

What are Device42's key features?

Automatic IT Asset Discovery: Enables detailed information collection on hardware and software.
Application Dependency Mapping: Facilitates tracking of application dependencies for effective cloud migration.
Agentless Discovery: Assists in uncovering assets without the need for specialized agents.
Network Topology Visualization: Assists in visual representation of network connections.
Cloud Integration: Simplifies the integration with cloud services for enhanced insights.

What benefits should be evaluated in Device42?

Improved Decision-Making: Optimizes resource utilization and boosts strategic initiatives.
Seamless Integration: Enhances connectivity with platforms like ServiceNow.
Efficiency in Auditing: Eases compliance and auditing processes.
Simplified Onboarding: Streamlines initial setups and deployment.
Enhanced Operational Insights: Supports better management through comprehensive data visualization.

Device42 is widely used across sectors for IT asset and infrastructure management, where automation in inventory and documentation aids compliance and resource optimization. It excels in industries requiring integration with existing systems and comprehensive network solutions. Application dependency mapping bolsters cloud migration efficiency in enterprise environments.

Device42

Rackwise DCiM is a data center infrastructure management platform designed for comprehensive asset management, capacity planning, and operational efficiency, tailored for knowledgeable IT professionals.

Rackwise DCiM offers robust capabilities that enhance data center management by providing real-time analytics, helping to optimize power consumption, improve asset tracking, and streamline processes. Its advanced features support scalability, security, and integration with existing data center tools, making it an essential choice for IT administrators focused on improving their infrastructure's performance and reliability.

What are the key features of Rackwise DCiM?

Real-Time Monitoring: Enables continuous tracking of data center assets and environmental conditions.
Capacity Planning: Provides insights to optimize space, power, and cooling capacity effectively.
Asset Management: Facilitates efficient control and documentation of data center components.
Integration: Seamlessly connects with other management systems for enhanced operability.
Power Analytics: Analyzes power usage for sustainable energy management.

What benefits can users find in reviews about Rackwise DCiM?

Improved Resource Utilization: Enhances the efficient use of space and power, reducing costs.
Enhanced Decision Making: Offers data-driven insights to support planning and strategy.
Operational Efficiency: Streamlines processes, saving time and reducing errors.
Scalability: Adapts to growing infrastructure needs without losing functionality.

Industries implementing Rackwise DCiM include finance, healthcare, and education, where data center performance is critical. In finance, it ensures security and continuity; in healthcare, it supports regulatory compliance; in education, it manages fluctuating demands efficiently, proving indispensable for uninterrupted operations.

Rackwise

Sample Customers

Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.

salesforce.com, Verio, Lilly, AAA, Acxiom, metroPCS, Kelly services, Bae systems, Christian Dior, CDM, Iron Mountain, Telstra, Mentor Graphics

Buyer's Guide

Data Center Infrastructure Management

September 2026

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Find out what your peers are saying about Device42, Schneider Electric, Nutanix and others in Data Center Infrastructure Management. Updated: September 2026.

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