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Dell PowerProtect Data Domain vs Unitrends comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Dell PowerProtect Data Domain provides ROI through tape cost savings, fast recovery, efficiency, and enhanced data protection despite high costs.
Sentiment score
1.0
Unitrends users report varied ROI experiences, highlighting efficiency gains but stress understanding infrastructure for optimal results.
 

Customer Service

Sentiment score
7.3
Dell PowerProtect Data Domain service is generally efficient and responsive, though experiences vary by region and issue complexity.
Sentiment score
8.8
Unitrends' customer service is highly effective and proactive, though some customers suggest improvements in response times.
I have encountered an issue before with other brands that would not have occurred with Dell.
They respond within 24 hours of case submission, which is crucial for maintaining the solution.
I have dedicated support from Dell for Vietnam, and they are responsive.
They remained dedicated during more complex problems, such as connecting to their external backup appliance.
 

Scalability Issues

Sentiment score
6.8
Dell PowerProtect Data Domain offers seamless scalability, accommodating growth to multi-petabyte configurations across various enterprise environments.
Sentiment score
6.2
Unitrends offers scalable solutions with ease of management, but affordability is a concern for large hardware upgrades.
The scalability depends on the IT department's strategy.
The solution is scalable to higher models, both vertically and horizontally.
By keeping the increasing data in mind, we decided to go for Data Domain.
 

Stability Issues

Sentiment score
8.1
Dell PowerProtect Data Domain is highly stable and reliable, with minimal downtime and excellent performance in demanding environments.
Sentiment score
7.2
Unitrends is rated highly for stability, with minor backup issues and occasional technical support needed, reflecting strong performance.
Dell is especially more stable in the enterprise product.
Dell PowerProtect DD (Data Domain) is stable in terms of software performance.
 

Room For Improvement

Dell PowerProtect Data Domain needs better cloud integration, user interface, security, pricing, installation, support, and simplified licensing.
Unitrends requires improvements in user interface, setup simplicity, support efficiency, pricing, cloud features, and VMware backup management.
The high availability feature is only present in the higher models of Dell PowerProtect DD (Data Domain).
Medium-level and SME-level businesses can easily utilize this feature, but Dell PowerProtect DD (Data Domain) is a relatively expensive solution to propose to customers.
It is suitable for more customers since it is small, cost-effective, and a good start for any customer to know about Data Domain and DBS solutions.
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading.
 

Setup Cost

Dell PowerProtect Data Domain is costly, justified by performance, with discounts for partners but less competitive for small businesses.
Unitrends pricing is initially competitive but costly upon renewal; transparency, hardware inclusion, and negotiations often justify expenses.
It is almost four times the earlier price.
The price for PowerProtect DD is not suitable for my customers. It is very high.
The pricing has become higher since July, and the license costs are more expensive compared to the past.
 

Valuable Features

Dell PowerProtect Data Domain excels in deduplication, security, performance, scalability, and compatibility, providing efficient and comprehensive backup solutions.
Unitrends offers reliable backup and disaster recovery with cloud replication, instant recovery, analytics, cross-compatibility, and efficient reporting.
Dell PowerProtect DD (Data Domain) is highly consistent, durable, easy to install, scalable, and compatible with any software today.
The most valuable feature of Dell PowerProtect DD (Data Domain) is its deduplication capability.
By using Data Domain, we get the advantage of data deduplication, reducing data size.
The impact of Unitrends' instant recovery features on strengthening data security measures is significant.
 

Categories and Ranking

Dell PowerProtect Data Domain
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
76
Ranking in other categories
Deduplication Software (1st), Disk Based Backup Systems (1st)
Unitrends
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
35
Ranking in other categories
Backup and Recovery (27th)
 

Mindshare comparison

Dell PowerProtect Data Domain and Unitrends aren’t in the same category and serve different purposes. Dell PowerProtect Data Domain is designed for Deduplication Software and holds a mindshare of 26.6%, down 29.0% compared to last year.
Unitrends, on the other hand, focuses on Backup and Recovery, holds 0.5% mindshare, up 0.5% since last year.
Deduplication Software Market Share Distribution
ProductMarket Share (%)
Dell PowerProtect DD (Data Domain)26.6%
HPE StoreOnce18.6%
Dell PowerProtect Data Manager13.7%
Other41.099999999999994%
Deduplication Software
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Unitrends0.5%
Veeam Data Platform10.0%
Commvault Cloud5.5%
Other84.0%
Backup and Recovery
 

Featured Reviews

Faisal_Zia - PeerSpot reviewer
Offers efficient data management with robust features and reliable performance
Dell PowerProtect DD (Data Domain) can be improved in terms of price. While Dell is providing a proper device, other solutions, such as Symantec, can replicate their data through any NAS storage. Although their deduplication and compression might not be as effective, they can still accomplish the task. Medium-level and SME-level businesses can easily utilize this feature, but Dell PowerProtect DD (Data Domain) is a relatively expensive solution to propose to customers.
Derek Schneider - PeerSpot reviewer
Daily recovery tests have validated restore readiness and ensured consistent data protection
The best features of Unitrends include the daily reporting functionality. When backups fail, it is obvious in the logs what caused the issue. Most times it is a credential problem, which is relatively easy to resolve. Though I have experienced a few more challenging issues, nothing has affected critical backup restore functionality. Every time I have needed to restore something, it has worked successfully. The support team is readily available when I need assistance, and they help walk me through issues, solving them within a reasonable timeframe. The automated backup scheduling feature has helped our organization in managing backup timelines and consistency by handling all the work automatically. We set the schedule, breaking things into smaller chunks since our main common area for files is large. I have staggered the backups so some areas receive more attention than others, particularly for less active data. Adding, removing, excluding, and inputting elements is straightforward. The system makes it simple to schedule portions and generate reports on their functionality. The impact of Unitrends' instant recovery features on strengthening data security measures is significant. I generally use instant recovery when restoring specific files or instances where we need data that has changed. The process involves loading the backup, selecting the desired version, waiting for it to unpack, and retrieving the file. Every restore attempt has been successful. I run instant recovery daily in test mode on two virtual machines. I use it to test my domain controller and file server to ensure they communicate properly in the test environment. This ensures that in case of failure, I can activate the recovery and restore server functionality.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
10%
Government
7%
Retailer
16%
Manufacturing Company
13%
Educational Organization
11%
Non Profit
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise21
Large Enterprise32
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise16
Large Enterprise8
 

Questions from the Community

What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
Dell PowerProtect DD (Data Domain) is an integrated backup appliance-based solution, and our installed base in Pakistan is substantial. We possess high expertise in both pre-sales and post-sales ac...
What do you like most about Dell PowerProtect DD (Data Domain)?
The product, a disk backup solution, improves our data application tasks. We used tape libraries with Dev drives in legacy architectures, resulting in slow backups compared to modern drives like NV...
What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?
Dell PowerProtect DD (Data Domain)'s licensing cost was excellent in 2023, but after 2023, the operating environment licensing cost is huge. It is almost four times the earlier price.
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
What is your primary use case for Unitrends?
I use Unitrends to back up my VMware virtual machines and files, ensuring redundancy for both disks and protection against ransomware. I have implemented an air gap strategy by keeping some backups...
 

Also Known As

DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
No data available
 

Overview

 

Sample Customers

The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Dell Technologies, Hewlett Packard Enterprise, NetApp and others in Deduplication Software. Updated: October 2025.
873,003 professionals have used our research since 2012.