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Dell PowerProtect Backup Services vs Synology DSM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell PowerProtect Backup Se...
Ranking in Backup and Recovery
25th
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Synology DSM
Ranking in Backup and Recovery
53rd
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Keith Bradley - PeerSpot reviewer
VP Of Security at NatureFresh™ Farms
Unified backups have protected our hybrid environment and simplified recovery across sites
Some of the best features that we find within the suite of Dell PowerProtect Data Domain and Dell PowerProtect Backup Services is the integration into the vSphere portal, VXRAILs, and areas that have made it so quick and easy to use. The latest expansion into Dell Native Edge has also been a great feature for us to add an expansion into that. These features benefit our company by allowing a small IT team like ours to not have to go to multiple panes of glass to see what we are doing. We can go right into one spot, see where our backups are, understand the situation, restore, make a new backup, move it, migrate it from one location to the other really quickly and easily without having to go into a lot of technical detail.
Michael Adejoh - PeerSpot reviewer
Solutions Manager at Excel Connect Ventures
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The handiest feature of Dell PowerProtect Backup Services is that it syncs up our backups to other locations—we don't have to worry about our backups not syncing to other locations, and it monitors and reports to us if there are any issues."
"When it comes to the features I find most valuable in Dell PowerProtect Backup Services, I assess its ability to integrate with AWS, Azure, and GCP for consistent data protection."
"Some of the best features that we find within the suite of Dell PowerProtect Data Domain and Dell PowerProtect Backup Services is the integration into the vSphere portal, VXRAILs, and areas that have made it so quick and easy to use."
"Some of the returns on investment I see with this product are security and saving time."
"The features I appreciate most with Dell PowerProtect Backup Services are ease of use, as the interface is well-designed."
"The user interface of Dell PowerProtect Backup Services is simple to manage and can manage multiple use cases on a single dashboard, which is very valuable from the customer perspective."
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"The product performs well. It is easy to use and implement."
"Synology DSM is very easy to work and operate."
"The most valuable aspect is its ability to handle multiple disks."
"The most valuable features of Synology DSM are its security and connectivity."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
 

Cons

"In the next release for Dell PowerProtect services, the final step would be to integrate both the on-prem and the cloud-based models that they are using, allowing us to get that final single pane of glass to function with everything in the product suite."
"Dell PowerProtect Backup Services can be improved, and the biggest improvement they could make would be with their support side, as often when we call in for support, we possess more knowledge than the support staff, which is disappointing."
"I think the pricing could be better, or they could improve support, automations, or customizations."
"In discussion with the company last year at Dell Tech World, the pricing model needs improvement because they are using shared resources."
"There are ways Dell PowerProtect Backup Services can be improved."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"Users may lose their data if they don't configure the solution properly."
"The only bothersome aspect is that the device is aging."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"Synology DSM's user interface is not quite intuitive."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"The product's only shortcoming is pricing, as it is an expensive solution."
 

Pricing and Cost Advice

Information not available
"The solution’s pricing is neither cheap nor expensive."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
"It is quite an affordable solution."
"Synology DSM is a free tool."
"Synology DSM is a cheap solution."
"The price of the solution is very good."
"The pricing varies widely, catering to a broad range of needs."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
9%
Manufacturing Company
9%
Comms Service Provider
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Dell PowerProtect Backup Services?
My experience with pricing, setup cost, and licensing is pretty good compared to other vendors. That pricing was a big factor in selecting the product, along with the fact that we use many other De...
What needs improvement with Dell PowerProtect Backup Services?
In the next release for Dell PowerProtect services, the final step would be to integrate both the on-prem and the cloud-based models that they are using, allowing us to get that final single pane o...
What is your primary use case for Dell PowerProtect Backup Services?
Dell PowerProtect Backup Services serves as our main solution for the backup and security of our network. It performs backups and controls everything from our physical servers to our virtual server...
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Also Known As

No data available
Synology DiskStation Manager (DSM)
 

Overview

Find out what your peers are saying about Dell PowerProtect Backup Services vs. Synology DSM and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.