Dell PowerProtect Backup Services vs Synology DSM comparison

Dell Technologies and Synology are both solutions in the Backup and Recovery category. Dell Technologies is ranked #35 with an average rating of 10.0, while Synology is ranked #22 with an average rating of 10.0. Additionally, 100% of Dell Technologies users are willing to recommend the solution, compared to 100% of Synology users who would recommend it.

Dell PowerProtect Backup Se...

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100% willing to recommend

Synology DSM

Read 10 Synology DSM reviews

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2,656 Comparison Views

100% willing to recommend

Dell PowerProtect Backup Se...

Synology DSM

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Executive SummaryUpdated on Nov 30, 2025

Synology DSM and Dell PowerProtect Backup Services both operate in the data storage and backup domain. PowerProtect seems to have the upper hand with its extensive feature set, while DSM excels in pricing and customer service.

Features: Synology DSM offers an intuitive system operation, data sharing capabilities, and secure backup functions. Dell PowerProtect provides scalable backup solutions, extensive data protection techniques, and integration with various environments.

Ease of Deployment and Customer Service: Synology DSM is known for straightforward deployment and reliable customer service. Dell PowerProtect requires more intricate setup but supports sophisticated environments with strong service options.

Pricing and ROI: Synology DSM is favored for lower initial setup costs and quick ROI, beneficial for small to medium-sized enterprises. Dell PowerProtect may involve higher upfront investment but demonstrates its long-term value through durable and comprehensive backup solutions.

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell PowerProtect Backup Se...

Ranking in Backup and Recovery

35th

Average Rating

9.6

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Synology DSM

Ranking in Backup and Recovery

22nd

Average Rating

9.0

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Angel Lacerna

Oficial Senior at a financial services firm with 1,001-5,000 employees

Backup services have improved security and saved time for cloud workloads in test environments

Regarding security or pricing, our experience is definitely limited, but I can say that support is good. I think the pricing could be better, or they could improve support, automations, or customizations. Dell PowerProtect Backup Services can be improved, and I want it to be even easier to manage, to secure the workload, and to restore easily. The areas for improvement with Dell PowerProtect Backup Services include that it is a cloud solution and a SaaS solution for scheduling the tasks to protect workloads. It is not too easy; it is a little closed, as Dell PowerProtect Backup Services does not allow us to customize the schedule in backup tasks, which only has options for daily or twice a day. More options to schedule backup tasks would be better.

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Michael Adejoh

Solutions Manager at Excel Connect Ventures

Reliable and cost-effective

One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Some of the returns on investment I see with this product are security and saving time."

"The handiest feature of Dell PowerProtect Backup Services is that it syncs up our backups to other locations—we don't have to worry about our backups not syncing to other locations, and it monitors and reports to us if there are any issues."

"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."

"The product performs well. It is easy to use and implement."

"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."

"Synology DSM is very easy to work and operate."

"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."

"The most valuable aspect is its ability to handle multiple disks."

"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."

"The most valuable features of Synology DSM are its security and connectivity."

More Synology DSM pros

Cons

"I think the pricing could be better, or they could improve support, automations, or customizations."

"Synology DSM's user interface is not quite intuitive."

"The only bothersome aspect is that the device is aging."

"The product's only shortcoming is pricing, as it is an expensive solution."

"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."

"Users may lose their data if they don't configure the solution properly."

"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."

"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."

"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."

More Synology DSM cons

Pricing and Cost Advice

Information not available

"The pricing varies widely, catering to a broad range of needs."

"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."

"Synology DSM is a free tool."

"The solution’s pricing is neither cheap nor expensive."

"The price of the solution is very good."

"Synology DSM is a cheap solution."

"It is quite an affordable solution."

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

14%

Government

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	4
Large Enterprise	1

Questions from the Community

What is your experience regarding pricing and costs for Dell PowerProtect Backup Services?

From what I know of the pricing. Dell PowerProtect Backup Services costs us around 10 grand. I think it was $10,000 initially. For what it does, it's worth it. It provides that reliability, so it i...

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What needs improvement with Dell PowerProtect Backup Services?

I don't know of a way that Dell PowerProtect Backup Services can be improved. It works and does what I need it to do. There are always ways to improve things, but I wouldn't know of one right now.

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What is your primary use case for Dell PowerProtect Backup Services?

We only use Dell PowerProtect Backup Services for our VM backups. We have a VM running in the office, and it backs up not just to our location, but it backs up to other locations, to a similar Dell...

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What do you like most about Synology DSM?

The most valuable features of Synology DSM are its security and connectivity.

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What is your experience regarding pricing and costs for Synology DSM?

The solution’s pricing is neither cheap nor expensive.

See all answers

What needs improvement with Synology DSM?

Users may lose their data if they don't configure the solution properly.

See all answers

Comparisons

No data available

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Compared 6% of the time

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Compared 6% of the time

GoodSync For Business vs Synology DSM

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NAKIVO Backup & Replication vs Synology DSM

Compared 4% of the time

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Dell PowerProtect Backup Services report

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Synology DSM

January 2026

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Also Known As

No data available

Synology DiskStation Manager (DSM)

Overview

Dell PowerProtect Backup Services offers a transformative approach to cyber resilience, combining backup, disaster recovery, and long-term retention. It eliminates infrastructure management, simplifying and securing business operations.

PowerProtect Backup Services streamlines data protection with its comprehensive suite of capabilities. This platform delivers cyber resilience as-a-Service, ensuring businesses can safeguard data without the burden of managing infrastructure. By integrating backup, disaster recovery, and retention, it provides end-to-end security, mitigating the risk of data loss and enhancing recovery agility.

What are the key features of Dell PowerProtect Backup Services?

Radically Simple: Streamlines complex operations, making data protection easy and efficient.
Cyber Resilience: Offers all-in-one defense against cyber threats with its resilience-focused architecture.
Comprehensive Protection: Includes backup, disaster recovery, and long-term data retention.
Infrastructure-Free: Eliminates the need for on-site infrastructure management.

What benefits do users mention in their reviews?

Simplified Management: Reduces administration effort, freeing up resources for other tasks.
Enhanced Security: Provides robust protection features that reduce vulnerabilities.
Cost-Efficient: Saves costs by eliminating the need for separate backup and management solutions.
Improved Data Governance: Facilitates compliance and better data handling practices.

In industries such as finance and healthcare, Dell PowerProtect Backup Services has become integral in managing large volumes of sensitive data. Its ability to offer compliant and streamlined data protection processes addresses industry-specific challenges, enabling organizations to focus on core activities while maintaining data integrity.

Dell Technologies

Synology DSM (DiskStation Manager) is a comprehensive software platform designed for Synology NAS (Network Attached Storage) devices. It serves as the operating system for these devices, providing a wide range of features and functionalities.

The primary use case of Synology DSM is to centralize and manage data storage for organizations. It allows businesses to store, access, and share files securely across multiple devices and platforms. With its intuitive user interface, DSM simplifies the management of data, making it easy to create shared folders, set access permissions, and monitor storage usage.

One of the most valuable functionalities of Synology DSM is its robust data protection capabilities. It offers various RAID configurations, including SHR (Synology Hybrid RAID), which ensures data redundancy and safeguards against drive failures. DSM also supports advanced backup and disaster recovery solutions, such as Snapshot Replication and Hyper Backup, enabling organizations to protect their critical data effectively.

Furthermore, Synology DSM provides a wide range of productivity and collaboration tools. It offers applications like Synology Drive, which allows seamless file synchronization across devices, and Synology Office, a web-based suite for document editing and collaboration. DSM also supports various third-party applications, including popular cloud services like Dropbox and Google Drive, enabling organizations to integrate their existing workflows seamlessly.

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