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Dell PowerProtect Backup Services vs Iron Mountain Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell PowerProtect Backup Se...
Ranking in Backup and Recovery
25th
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Iron Mountain Connect
Ranking in Backup and Recovery
60th
Average Rating
8.6
Reviews Sentiment
8.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Keith Bradley - PeerSpot reviewer
VP Of Security at NatureFresh™ Farms
Unified backups have protected our hybrid environment and simplified recovery across sites
Some of the best features that we find within the suite of Dell PowerProtect Data Domain and Dell PowerProtect Backup Services is the integration into the vSphere portal, VXRAILs, and areas that have made it so quick and easy to use. The latest expansion into Dell Native Edge has also been a great feature for us to add an expansion into that. These features benefit our company by allowing a small IT team like ours to not have to go to multiple panes of glass to see what we are doing. We can go right into one spot, see where our backups are, understand the situation, restore, make a new backup, move it, migrate it from one location to the other really quickly and easily without having to go into a lot of technical detail.
RB
Enterprise architect at Centrica
Good policies related to data
I primarily use it for various policies related to data, such as data retention, data deletion, and archiving policies. All policies can be set using this system The most valuable feature for me is the policy management capabilities. I would like to see more integration with different platforms,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features I appreciate most with Dell PowerProtect Backup Services are ease of use, as the interface is well-designed."
"The user interface of Dell PowerProtect Backup Services is simple to manage and can manage multiple use cases on a single dashboard, which is very valuable from the customer perspective."
"The handiest feature of Dell PowerProtect Backup Services is that it syncs up our backups to other locations—we don't have to worry about our backups not syncing to other locations, and it monitors and reports to us if there are any issues."
"Some of the returns on investment I see with this product are security and saving time."
"When it comes to the features I find most valuable in Dell PowerProtect Backup Services, I assess its ability to integrate with AWS, Azure, and GCP for consistent data protection."
"Some of the best features that we find within the suite of Dell PowerProtect Data Domain and Dell PowerProtect Backup Services is the integration into the vSphere portal, VXRAILs, and areas that have made it so quick and easy to use."
"The most valuable feature for me is the policy management capabilities"
"The flexible ways you can get to the data and the options that it gives you for backing up your valuable data are what make its offsite storage so valuable."
 

Cons

"There are ways Dell PowerProtect Backup Services can be improved."
"In discussion with the company last year at Dell Tech World, the pricing model needs improvement because they are using shared resources."
"In the next release for Dell PowerProtect services, the final step would be to integrate both the on-prem and the cloud-based models that they are using, allowing us to get that final single pane of glass to function with everything in the product suite."
"I think the pricing could be better, or they could improve support, automations, or customizations."
"Dell PowerProtect Backup Services can be improved, and the biggest improvement they could make would be with their support side, as often when we call in for support, we possess more knowledge than the support staff, which is disappointing."
"I would like to see more integration with different platforms."
"Basically, the only thing I do not like about it, it was keyed off Lotus Notes."
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Top Industries

By visitors reading reviews
No data available
Construction Company
16%
Retailer
12%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Dell PowerProtect Backup Services?
My experience with pricing, setup cost, and licensing is pretty good compared to other vendors. That pricing was a big factor in selecting the product, along with the fact that we use many other De...
What needs improvement with Dell PowerProtect Backup Services?
In the next release for Dell PowerProtect services, the final step would be to integrate both the on-prem and the cloud-based models that they are using, allowing us to get that final single pane o...
What is your primary use case for Dell PowerProtect Backup Services?
Dell PowerProtect Backup Services serves as our main solution for the backup and security of our network. It performs backups and controls everything from our physical servers to our virtual server...
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Overview

 

Sample Customers

Information Not Available
University of La Verne
Find out what your peers are saying about Dell PowerProtect Backup Services vs. Iron Mountain Connect and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.