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Dell Avamar vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Avamar
Ranking in Backup and Recovery
7th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
89
Ranking in other categories
Deduplication Software (5th)
Unitrends
Ranking in Backup and Recovery
36th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of Dell Avamar is 3.3%, down from 3.6% compared to the previous year. The mindshare of Unitrends is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Ayodeji  Oyewole - PeerSpot reviewer
Reliable with good backups but has occasional failures
I use Dell Avamar primarily for backup and recovery The most valuable feature for me is the backup functionality. It gives large enterprises the comfort of knowing their workloads are being backed up. There are instances where backups fail on certain applications, which is an area that could be…
Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very user-friendly."
"The solution scales well."
"It's a good solution."
"The function I find most valuable in Dell Avamar is its ability to take differential backups for users. This feature is very effective for both backup and restore operations. We've had multiple cases where we needed to restore files directly from Avamar, and it worked perfectly. The Delta feature, which captures changes in user files, is particularly useful."
"Every product is good and bad, but its claim to fame is that it is scalable. We're doing more than 3,000 VMs. Every single night a complete image backup to disks and replication are easily done in under four hours."
"The stability is okay."
"It is one of the best solutions for backing up Oracle and other servers."
"Effective in protecting the virtualization system and end points."
"I am impressed with the tool's reporting and UniView features."
"They have great support."
"The ability to backup both physical and virtual machines, along with having an appliance store the backups locally instead of on a file server, NAS, or SAN."
"It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes."
"Replication to Forever Cloud."
"Unitrends has helped us cut down the time that it takes to restore a server to its original configuration."
"The backup feature and recovery option are good because they allow the instant recovery of Hyper-V nodes and files."
"The simple and fast restore routine."
 

Cons

"The product could offer more integration capabilities."
"The solution could be a bit easier to use in the sense that they need to make it simpler to backup products and restore items."
"If you need to pull data out of it to offload to tapes, that's messy. You have a mechanism for it, but it is painful."
"If you don't have DPA, the reporting features are not as user-friendly, so reporting is something that they can improve on."
"I want to see a more user-friendly and administrator-friendly Dell Avamar. The solution also needs a better UI and dashboard."
"If there is a need to move the data from one backup solution to another, it might be difficult since there is no option for a straightforward migration."
"Some customers need to back up to tape, but Avamar lacks support, so it costs a lot."
"The licensing model is not very flexible. Every time we upgrade our storage size, we need to upgrade the Avamar license."
"Network-based storage stability could be improved."
"Unitrends can be challenging to scale."
"The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs."
"Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management."
"I would like to see the real-time replication process improved, and a zero RPO feature added."
"It could be a little more customizable."
"There's a lot that can be made better. For example, it could be more scalable."
"​​Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago."
 

Pricing and Cost Advice

"The solution is not expensive for the value one gets."
"Dell Avamar is expensive."
"It is very expensive. It's a trust based licensing. So that's an ethical challenge."
"It is easy to use."
"I rate the pricing a seven out of ten because it is expensive."
"It is expensive. Its cost is the main thing."
"Dell Avamar is free when we deploy the data protection. When we order data protection, this software is included in the hardware."
"I rate the tool's price as a three out of ten if one means expensive and ten means it is a cheaply priced tool."
"Unitrends is an expensive solution."
"No comment."
"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
"Based on a scale of one to ten, with one being low and ten being high, I would rate the pricing of this solution as a three. Also, there are no additional costs involved in the standard licensing of the solution."
"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."
"Talk with the sales guys. They can work with you on the best package."
"The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."
"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Government
11%
Computer Software Company
11%
Manufacturing Company
11%
Computer Software Company
12%
Retailer
11%
Manufacturing Company
10%
Non Profit
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell Avamar?
Easy to configure and highly reliable for backup.
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
 

Comparisons

 

Also Known As

Avamar
No data available
 

Overview

 

Sample Customers

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Dell Avamar vs. Unitrends and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.