Deepwatch could improve with more granular customization of detection rules and alert tuning to better fit specific cloud workloads and use cases. Additionally, it can be improved by enhancing the dashboarding. It should also support deeper cloud-native integrations such as AWS, Azure, and GCP, which would further improve operational efficiency and control. Regarding the support, I would say that the support team should be more responsive because ideally, the response time of the support is quite long, which is sometimes frustrating. However, I do agree that for easy issues, they respond within the expected time, but for complex issues, they do take time to respond.
