Try our new research platform with insights from 80,000+ expert users

Datto Cloud Continuity vs Druva inSync comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datto Cloud Continuity
Ranking in Cloud Backup
25th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
Disaster Recovery (DR) Software (22nd)
Druva inSync
Ranking in Cloud Backup
15th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
18
Ranking in other categories
SaaS Backup (6th)
 

Mindshare comparison

As of August 2025, in the Cloud Backup category, the mindshare of Datto Cloud Continuity is 1.1%, down from 1.2% compared to the previous year. The mindshare of Druva inSync is 2.5%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

JasonGrant - PeerSpot reviewer
The vendor offers a complete turnkey solution for managed service providers
Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution. There are so many IT companies out there because there are so many ways to become a managed service provider. Datto does it all—RMM, security, network hardware, backup—so you could white-label it, come up with some weird logo on Canva, and open a LinkedIn account, then you're a managed service provider overnight.
Ahmad Mohammed EL-DADA - PeerSpot reviewer
Provides server-side and backend application support but needs better interface
The last update made the interface look somewhat unfamiliar to users. Data recovery was technically flawless at some point. However, an update after a merger changed things. The current procedure for data encryption is not as straightforward as before, and we're facing some challenges. Specifically, one user encrypted their data, and since they have left the company, we cannot decrypt it. This has resulted in a loss of access to that data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's reliability is one of its most valuable features...It is a very stable solution."
"The platform provides a faster backup process."
"The product's initial setup phase is easy."
"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"The solution has the capability to scale well."
"The recovery aspect of the solution is its most valuable feature."
"We get control over authentication policies and create an agentless backup by generating a token for that."
"Users do not need to contact IT administrators to recover lost or deleted files. They can do it on their own, eliminating waiting time."
"It's incredibly fast."
"One of the most valuable features is it is available on the cloud, so I do not need to make a firewall. Second, the backup speed is outstanding. The third thing is that the section policy is very good and gives you a lot of flexibility and granularity regarding what you need to back up."
"It is simple to implement and use. It's very flexible."
"Our customers do not need to purchase third party storage or a separate server for data backup."
"You don't need a certified administrator to manage this product."
 

Cons

"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."
"I don't have any feedback to provide in terms of features that may be lacking."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."
"The product's scalability features could be even better."
"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."
"If I could have an accelerator or something to back up the solution on the cloud, that would be helpful. Also, it would be helpful if the accelerator could give me a buffer of a couple of days for any kind of immediate recovery on an offsite."
"The backup time is very poor. The backup runs continuously. It goes on from morning till night. The system performance also becomes very poor when Druva inSync is running."
"To make Druva inSync better, they can implement additional DLP."
"The user quota is an area that needs to be improved."
"This solution would benefit from the inclusion of an on-premise backup feature, as currently, they are offering everything in the cloud."
"I would like to see security improved in the next release."
"The user quota is an area that needs to be improved."
"The support team generally needs to be more proactive with technical and general suggestions."
 

Pricing and Cost Advice

"As the company grew from business continuity—or what used to be called business BCDR—they brought on services. Certain services, such as SaaS protection, were a value-add, but you would expect to pay for them. They are not going to be free. It is just the life that you live when you're evaluating software vendors, partners, etc. There is going to be some form of a base offering, and then there are going to be different tiers that you need to get up to a better level."
"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."
"It's approximately $4000.00 per user for one year."
"Once you decide to go with this product the cost can be worked out with the vendor."
"The pricing of Druva inSync is very high as compared to other cloud backup solutions."
"The pricing is good."
"The product is fairly priced, I would rate its pricing five out of ten."
"I would rate the pricing a seven out of ten, with one being very cheap and ten being very expensive."
"The pricing is thirty-five dollars per year or three dollars per month per user."
"Out of all the solutions we evaluated, Druva inSync was the most affordable."
report
Use our free recommendation engine to learn which Cloud Backup solutions are best for your needs.
865,484 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
8%
Comms Service Provider
7%
Construction Company
5%
Computer Software Company
17%
Manufacturing Company
9%
Comms Service Provider
7%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Datto Cloud Continuity?
I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price.
What needs improvement with Datto Cloud Continuity?
The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required.
What do you like most about Druva inSync?
Druva is offered as a service so that we can access it from any enterprise-based browser or URL. We also have a single sign-on, which allows me to log in securely. Hence, I can easily access the sy...
What is your experience regarding pricing and costs for Druva inSync?
Pricing is average, but compared to the other solution, they need to revise their price list.
What needs improvement with Druva inSync?
Currently, there is not anything required for improvement as they are already enhancing their existing solutions. We have suggested improvements for geolocations and other matters. To make Druva in...
 

Also Known As

Datto Cloud Continuity for PCs
inSync
 

Overview

 

Sample Customers

Information Not Available
TRC Companies, Inc., ANDRITZ, Inc., Allergan, Plc, ServiceNow, Live Nation, Shire, DHL, Leidos, NASA, UC Berkeley, Leica, Hatco Corporation, Flex, Enphase.
Find out what your peers are saying about Datto Cloud Continuity vs. Druva inSync and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.