We performed a comparison between Datto Cloud Continuity and MSP360 Backup based on real PeerSpot user reviews.
Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"The solution's reliability is one of its most valuable features...It is a very stable solution."
"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"The platform provides a faster backup process."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The solution is easy to access and handles things efficiently."
"MSP360 Backup's most valuable feature is its backup interface."
"The most valuable feature of MSP360 Backup is its reliability."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
"The product's scalability features could be even better."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."
"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."
"The restore time could improve. When we had an issue the restore time was lengthy."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The solution's pricing is very high."
"The product could be more user-friendly."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
Datto Cloud Continuity is ranked 17th in Cloud Backup with 4 reviews while MSP360 Backup is ranked 26th in Cloud Backup with 5 reviews. Datto Cloud Continuity is rated 8.8, while MSP360 Backup is rated 8.0. The top reviewer of Datto Cloud Continuity writes "Very responsive support, extremely easy escalation process, and easy to use and recover a file". On the other hand, the top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". Datto Cloud Continuity is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, Rubrik and N-able Cove Data Protection, whereas MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, Veeam Backup for Microsoft 365 and NinjaOne. See our Datto Cloud Continuity vs. MSP360 Backup report.
See our list of best Cloud Backup vendors and best Disaster Recovery (DR) Software vendors.
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