Datto Cloud Continuity vs MSP360 Backup comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Datto Cloud Continuity and MSP360 Backup based on real PeerSpot user reviews.

Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Datto Cloud Continuity vs. MSP360 Backup Report (Updated: September 2023).
734,024 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted.""The solution's reliability is one of its most valuable features...It is a very stable solution.""Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance.""The platform provides a faster backup process."

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"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup.""The best feature is that it's very user-friendly to do scheduled backups and version maintenance.""The solution is easy to access and handles things efficiently.""MSP360 Backup's most valuable feature is its backup interface.""The most valuable feature of MSP360 Backup is its reliability."

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Cons
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution.""The product's scalability features could be even better.""At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred.""They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."

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"The restore time could improve. When we had an issue the restore time was lengthy.""Using the solution incurs additional charges for the device storage and backup which are not included in the service.""The solution's pricing is very high.""The product could be more user-friendly.""The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

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Pricing and Cost Advice
  • "As the company grew from business continuity—or what used to be called business BCDR—they brought on services. Certain services, such as SaaS protection, were a value-add, but you would expect to pay for them. They are not going to be free. It is just the life that you live when you're evaluating software vendors, partners, etc. There is going to be some form of a base offering, and then there are going to be different tiers that you need to get up to a better level."
  • More Datto Cloud Continuity Pricing and Cost Advice →

  • "MSP360 is vastly cheaper than its competitors and has almost all the same features."
  • "The solution is expensive."
  • "The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
  • "I rate the price of MSP360 Backup a seven out of ten."
  • "Its pricing needs improvement."
  • More MSP360 Backup Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The platform provides a faster backup process.
    Top Answer:As the company grew from business continuity—or what used to be called business BCDR—they brought on services. Certain services, such as SaaS protection, were a value-add, but you would expect to pay… more »
    Top Answer:The product's scalability features could be even better.
    Top Answer:The most valuable feature of MSP360 Backup is its reliability.
    Top Answer:I rate the price of MSP360 Backup a seven out of ten.
    Top Answer:The restore time could improve. When we had an issue the restore time was lengthy.
    Ranking
    17th
    out of 111 in Cloud Backup
    Views
    2,393
    Comparisons
    1,561
    Reviews
    4
    Average Words per Review
    783
    Rating
    8.8
    26th
    out of 111 in Cloud Backup
    Views
    1,406
    Comparisons
    1,161
    Reviews
    4
    Average Words per Review
    343
    Rating
    8.0
    Comparisons
    Also Known As
    Datto Cloud Continuity for PCs
    Cloudberry Backup
    Learn More
    Overview

    Datto Cloud Continuity for PCs is much more than just cloud backup. MSPs can protect clients’ Windows-based computers from downtime and data loss and more importantly, rapidly recover data if disaster strikes.

    MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data. 

    With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events. 

    The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data. 

    With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

    Offer
    Learn more about Datto Cloud Continuity
    Learn more about MSP360 Backup
    Sample Customers
    Information Not Available
    StratX
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company22%
    Financial Services Firm7%
    Manufacturing Company7%
    Retailer5%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Construction Company7%
    Financial Services Firm7%
    Wholesaler/Distributor7%
    Company Size
    REVIEWERS
    Small Business78%
    Midsize Enterprise11%
    Large Enterprise11%
    VISITORS READING REVIEWS
    Small Business44%
    Midsize Enterprise16%
    Large Enterprise40%
    REVIEWERS
    Small Business73%
    Midsize Enterprise13%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise18%
    Large Enterprise44%
    Buyer's Guide
    Datto Cloud Continuity vs. MSP360 Backup
    September 2023
    Find out what your peers are saying about Datto Cloud Continuity vs. MSP360 Backup and other solutions. Updated: September 2023.
    734,024 professionals have used our research since 2012.

    Datto Cloud Continuity is ranked 17th in Cloud Backup with 4 reviews while MSP360 Backup is ranked 26th in Cloud Backup with 5 reviews. Datto Cloud Continuity is rated 8.8, while MSP360 Backup is rated 8.0. The top reviewer of Datto Cloud Continuity writes "Very responsive support, extremely easy escalation process, and easy to use and recover a file". On the other hand, the top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". Datto Cloud Continuity is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, Rubrik and N-able Cove Data Protection, whereas MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, Veeam Backup for Microsoft 365 and NinjaOne. See our Datto Cloud Continuity vs. MSP360 Backup report.

    See our list of best Cloud Backup vendors and best Disaster Recovery (DR) Software vendors.

    We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.