We performed a comparison between Datadog and LogRhythm SIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. Users praised LogRhythm SIEM for its user-friendly centralized dashboard, strong integration, and event-filtering capabilities. Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. LogRhythm SIEM has the potential to improve its SOAR and NDR features, platform stability, and MDI integration. LogRhythm users requested expanded log storage, better load balancing, and streamlined search capabilities.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support, especially in the Asia-Pacific region. LogRhythm SIEM was generally praised for its helpful and knowledgeable support, although there have been occasional delays and knowledge problems.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. LogRhythm SIEM's setup is considered to be straightforward. However, it is more time-consuming and complex for enterprise deployments involving multiple components or vendors, and users often require assistance from professional services or LogRhythm-certified engineers.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. LogRhythm SIEM’s license typically includes all elements. However, enterprise customers may encounter complexities related to additional features and add-ons.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. LogRhythm SIEM has proven to be highly valuable, delivering a significant ROI by reducing the mean time to detect and respond.
"The solution is sufficiently stable."
"The ease with which we can filter, use metrics, and give accounts to customers, then let the customer filter, set up metrics, and alerts. This has been a big win for us."
"We have way more observability than what we had before - on the application and the overall system."
"The performance of Datadog is good."
"The ease of correcting these dashboards and widgets when needed is amazing."
"The visibility into our network has allowed for quick diagnosis of failures, identification of underutilized or over-utilized resources, and allowed for cloud cost optimization opportunities."
"The interface and the integrations make it so easy to connect to the cloud or to the on-premise environment."
"The most useful feature is the APM."
"LogRhythm's GUI is easy to explore. We also like other features, such as its integration with other security solutions, log correlation, and the deployment of use cases."
"NextGen SIEM's most valuable feature is its user-friendliness."
"It supports most standard log sources."
"LogRhythm NextGen SIEM is customizable, simple to manage, and there are many features. The solution does not require an expert to be able to use it, anyone can use it."
"In terms of security, LogRhythm NextGen SIEM is great."
"AXON has the ability to add and compare use cases."
"It has allowed us to dive deeper into our network and figure out what is going on by parsing logs properly and being able to reduce the time it takes to work cases down from seven days to approximately two days."
"We take in around 750 million logs a day. We have a lot of products and that would be a lot of different panes of glass that we would have to look through otherwise. By centralizing, we can triage and take steps much more quickly than if we tried to man that many interfaces that come with the products."
"More pre-configured "Monitor Alerts" would be helpful."
"Datadog needs more local Asia-Pacific support, and if they don't have a SaaS solution in Asia-Pacific, they should offer an on-prem version. I'm told that's not possible."
"I would love to see more metrics or analytics in IoT devices."
"I want to applaud the efforts in making the UI extremely usable and approachable. My suggestion would be to take another look at how the menu structure is put together, however. Even after using the platform mostly every day for months, I still find myself trying to find a service or feature in the menus."
"It would also be nice if we had more insight into our own usage of Datadog (agents and custom metrics). They provide a usage page which does help, but it is not in real-time."
"I found the documentation can sometimes be confusing."
"I often have issues with the UI in my browser."
"When I started using it years ago, it had stability problems. I remember, specifically, we ran everything in Docker containers. There were some problems getting it into a Docker container with very specific memory limits."
"I would probably look for more things to go into the web console that is currently on the fat client."
"Only area I can think of to improve on is the proof reading and using the guides before releasing them. Out the the 20+ guides I used one had issues with wrong information in it."
"LogRhythm's SOAR and NDR features don't stack up well against competitors. maybe integrating theme functionality as the other do. But in general, it's okay."
"Stability has probably been one area where Health Checks have not been great with the product. We have been told that they are going to improve Health Checks on product, though we do struggle with them on a daily basis."
"My biggest complaint is documentation. Everyone tells me, "We have documentation on the Community site." I have searched for different types of documentation on numerous occasions, and it might be there, but it's not easily findable."
"There used to be the ability to create alarms based on message text that was included in LR Version 6.x that has been removed in LogRhythm 7.x, and on that, I would like to see it added back."
"The user interface needs improvement. The more the user can slide around and know what's going on, the better it will be."
"Better integration with different services is needed, as there are quite a few platforms that we use that don't integrate very smoothly with LogRhythm."
Datadog is ranked 2nd in Log Management with 137 reviews while LogRhythm SIEM is ranked 7th in Log Management with 166 reviews. Datadog is rated 8.6, while LogRhythm SIEM is rated 8.4. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas LogRhythm SIEM is most compared with IBM Security QRadar, Splunk Enterprise Security, Microsoft Sentinel, Wazuh and Fortinet FortiSIEM. See our Datadog vs. LogRhythm SIEM report.
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