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DarkSight vs SuperOps.ai comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DarkSight
Ranking in Patch Management
48th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
SuperOps.ai
Ranking in Patch Management
21st
Average Rating
7.0
Reviews Sentiment
8.1
Number of Reviews
1
Ranking in other categories
Remote Monitoring and Management (RMM) (11th)
 

Mindshare comparison

As of April 2026, in the Patch Management category, the mindshare of DarkSight is 0.4%, up from 0.2% compared to the previous year. The mindshare of SuperOps.ai is 2.4%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
SuperOps.ai2.4%
DarkSight0.4%
Other97.2%
Patch Management
 

Featured Reviews

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Pradip Dey - PeerSpot reviewer
Chief Solution Architect at Express Systems Limited (ESL)
Monitoring tool, user-friendly and interactive but experienced an issue with integration
The most valuable thing is that we can integrate any other solutions with SuperOps. Like, SuperOps is a monitoring tool, but for security, for backup, we can integrate with other solutions providers as well. I like the PSA tool. It is very user-friendly and interactive with the customer as well. We can, the customer, give feedback directly to the solution. There is no need for another communication channel, like a different email from Outlook or any other tool. From the same solution, we could communicate with the customer, and the customer could reply. So, it includes a collaboration tool with the customer. It could immediately pop up any problem that's at the customer end or in the end devices. Sometimes, it happens that we come to know about an incident negatively, but the monitoring tool gave me the information immediately.
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Top Industries

By visitors reading reviews
No data available
Performing Arts
10%
Computer Software Company
10%
Financial Services Firm
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for SuperOps.ai?
I would rate the pricing a five out of ten, where one is a low price, and ten is a high price. It is affordable.
What needs improvement with SuperOps.ai?
I have more experience with integration. So, as an integrator, I found some issues when I integrated the accounting software with Xero. Though we did solve it, if I could know the reason behind it,...
What is your primary use case for SuperOps.ai?
We use RMM tool to monitor our endpoints and their security and the health of the endpoints. And it works fine.
 

Comparisons

 

Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Aetna 5. AIG 6. Airbus 7. Alibaba 8. Amazon 9. American Express 10. Aon 11. Apple 12. ATT 13. Audi 14. BAE Systems 15. Bank of America 16. BASF 17. Bayer 18. Berkshire Hathaway 19. Boeing 20. BNP Paribas 21. Cisco Systems 22. CocaCola 23. Comcast 24. ConocoPhillips 25. Credit Suisse 26. Danone 27. Dell Technologies 28. Deutsche Bank 29. Eni 30. Ford Motor Company 31. General Electric
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