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BlackBerry Cylance Cybersecurity vs Trend Micro Deep Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
Endpoint Protection Platform (EPP) (29th)
Trend Micro Deep Security
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
91
Ranking in other categories
Virtualization Security (1st), Cloud and Data Center Security (6th)
 

Mindshare comparison

BlackBerry Cylance Cybersecurity and Trend Micro Deep Security aren’t in the same category and serve different purposes. BlackBerry Cylance Cybersecurity is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 1.1%, down 1.5% compared to last year.
Trend Micro Deep Security, on the other hand, focuses on Virtualization Security, holds 40.5% mindshare, down 43.4% since last year.
Endpoint Protection Platform (EPP)
Virtualization Security
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Nadeem Syed - PeerSpot reviewer
Offers sandboxing unit and virtual patch management, stop all the vulnerabilities and exploits
It's a good product. It's taken the majority of the market share in Pakistan from any other product; the major feature of Deep Security is its virtual patching management, which they download on the cloud. They stop all the vulnerabilities and exploits as long as you don't download all the updates and install them physically on the servers. So, in that sense, it is a very good product. And we've been selling it for a long time; it's been four to five years. And we have a lot of customers for it. Trend Micro Deep Security has a sandboxing unit, which is one of the major features that actually gives you a chance to detect any kind of threat in your network or on your servers. Also, if users truly want to secure their network and the servers, they may want to use XDR as well, which has all these features we just discussed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"The initial setup of CylancePROTECT is very easy."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"The solution is stable."
"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."
"On the management side, we liked the way it displays things."
"The solution is very quick at easily changing the levels of protection for each computer and the server."
"The solution’s AI is its most valuable feature."
"The tool provides information on server activities and hosts."
"Some of the main features of this solution are it is reliable and can be used in small to large size businesses."
"The most valuable features are web security, email filtering, and content filtering."
"The VPN is the most prized characteristic of Trend Micro Deep Security, which in addition addresses all zero-day vulnerabilities. This allows us to confidently transfer our system physically, as it presents to the external world, whether it be an intruder or a hacker, that our system is completely secure without any weak spots. Even if the latest security patches have not been installed or updated, the software virtually covers them for you."
"Trend Micro gave our security teams a certain degree of comfort by just having it in the background, as they have familiarity with the product."
"​Very straightforward and very easy to implement.​"
"My customers are satisfied with Trend Micro Deep Security since they feel safe and secure."
"Automated virtual patching is a good feature."
 

Cons

"The initial deployment was quite complicated."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"The solution needs better dashboards that are easier to use."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"The solution should implement AI in the product."
"They could improve on the false positives, reporting and whitelisting features."
"It should have better support for Windows and Mac."
"CylancePROTECT could be improved in its technical support and communication."
"The tool needs to be made more user-friendly. The dashboard is there, but the solution's false positives are a bit higher."
"The setup is fairly complex. The deployment took around two months."
"They are still working on the company integration from TippingPoint because this was a recent acquisition from a few years ago. So, a Tipping Point integration with Deep Security, having one single pane of glass dashboard, would provide us a simple use case."
"Enhancements in agent performance are needed, specifically in reducing server utilization during scanning."
"The problem with this solution is that if you go on large sites you have to have an external database, which would increase the cost."
"The user interface could be more user-friendly, as navigation sometimes requires familiarity with the console."
"The solution could use more integration."
"The email relays and proxies could be improved."
 

Pricing and Cost Advice

"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"CylancePROTECT is an affordable solution."
"The license price for this solution could be better. It's on the expensive side."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"It is expensive, but not unreasonable."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"I think that the price we are paying is good for what it is."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"The solution’s pricing is reasonable."
"Most of it is annual at this stage."
"We pay a yearly fee of between $10,000 and $15,000."
"Our company chose to procure this product via AWS Marketplace due to regulatory requirements. We mostly use it in the AWS GovCloud."
"The price of Trend Micro Deep Security could be less expensive."
"Licensing fees are paid yearly."
"The tool's pricing is high."
"Purchasing this solution through the AWS Marketplace was secure and quick. AWS has good prices for a good product."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
12%
Government
7%
Financial Services Firm
6%
Educational Organization
22%
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the intelligence modules feature. I also find that Crowdstrike Falcon’s dashboard...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
 

Also Known As

Blackberry Protect
Deep Security
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada
Find out what your peers are saying about Microsoft, CrowdStrike, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: June 2025.
860,168 professionals have used our research since 2012.