Cybereason Endpoint Detection & Response and Trellix Active Response are two leading solutions in endpoint detection and response. Users are happier with the comprehensive features of Trellix Active Response, indicating it may be a superior product despite Cybereason's positive feedback on pricing and support.
Features:Cybereason Endpoint Detection & Response offers robust threat detection capabilities and an intuitive architecture that helps in identifying and mitigating threats quickly. Trellix Active Response impresses with its automation features and integration capabilities. Users value Trellix's advanced reporting and analytics over Cybereason's features.
Room for Improvement:For Cybereason, users mention the need for better integration with other security tools and occasional performance issues. Trellix Active Response, however, has reviews suggesting improvements in its scalability and reducing false positive rates. Users find Trellix's improvements more impactful for their needs.
Ease of Deployment and Customer Service:Cybereason is praised for its smooth deployment and excellent customer service, ensuring users have support during the implementation phase. Trellix Active Response also has favorable reviews for deployment but stands out for more intuitive configuration procedures. Users lean towards Trellix for its superior initial setup experience.
Pricing and ROI:Cybereason is noted for its competitive pricing and good ROI, making it a budget-friendly choice for many users. Trellix Active Response, while perceived as more expensive, is considered worth the investment due to its rich feature set and better long-term value in boosting security posture.
While we haven't yet quantified the financial benefits, we recognize that there has been a return on investment, particularly with operational efficiencies provided by the alerts.
Nine is great actually since we have people available when we ask, and they know what they are talking about.
if you're a partner with them, they provide fairly good support through a concept called invest support.
I would rate technical support from Trellix Active Response as a seven because sometimes we face difficulties finding engineers quickly, leading to customer frustration.
The scalability of Active Response is satisfactory.
We inform Cybereason about any issues, and they work on a new solution, either with an update or a custom fix in anticipation of the next update.
We would like Trellix to optimize the technology for these systems similarly to how it is deployed for normal endpoints.
There is room for improvement in the platform area and security area to make the dashboard visibility clearer and easier for customers to monitor malicious activities occurring in their environment.
Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective.
I can create groups of endpoints and define policies with multiple modules to activate or deactivate based on needs.
They notify us immediately of any vulnerabilities on the endpoints, allowing us to deploy a response quickly.
The most valuable feature of Trellix Active Response is that whenever any incident occurs, it allows us to disconnect from that particular network or area and shut down the system using commands.
Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.
Continuous Visibility into Your Endpoints:
Capture and monitor events, files, host flows, process objects, context, and system state changes that may be indicators of attack or dormant attack components.
Identify and Remediate Breaches Faster:
Access tools you need to quickly correct security issues. Send intelligence to analytics, operations, and forensic teams.
Target Critical Threats:
Get preconfigured and customizable actions when triggered, so you can target and eliminate threats.
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