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CyberArk Secure Cloud Access vs Prisma Cloud by Palo Alto Networks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
iboss improved bandwidth and security for remote work, but per-device fees and Mac agent delays prompted vendor alternatives.
Sentiment score
3.4
CyberArk Secure Cloud Access enhances financial efficiency with reduced privileged accounts and faster approvals, achieving over 70% ROI by 2024.
Sentiment score
6.9
Prisma Cloud boosts productivity, enhances security, and delivers high ROI by automating processes and reducing manual testing needs.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
Managing Director
Additionally, we have money saved in the long run on infrastructure costs.
Associate Technology Consultant at a tech vendor with 10,001+ employees
It eliminates the need for additional hardware, making it a financially and technically sound investment.
Partner at Quasys
Reputation and data security are the two most important things to a financial institution.
Works at a comms service provider with 1-10 employees
We may have prevented a security breach with remediation of the findings.
Security Solutions Architect - Cloud Security Consultant at a consultancy with 10,001+ employees
 

Customer Service

Sentiment score
7.8
Iboss customer service receives mixed reviews, with praise for responsiveness and criticism for communication and resolution delays.
Sentiment score
6.8
CyberArk Secure Cloud Access support is praised for its knowledgeable staff and communication, with some variability in satisfaction.
Sentiment score
7.1
Palo Alto Networks' technical support is praised for responsiveness, though regional inconsistencies and response time improvements are noted.
They are very fast, responsive, and knowledgeable.
Head of Cybersecurity at SES Water
The quality of the support is fantastic.
Educational Technology Coordinator at a performing arts with 201-500 employees
We had promising discussions about resolving these issues, but no real action followed.
Network Administrator at a educational organization with 51-200 employees
They adhere to SLAs, and most issues are resolved effectively.
Works at Airtel Africa PLC
As long as you have a license from them, the support is available during deployment.
Head Of IT at NetPulse Limited
They are helpful and provide enterprise-level support with knowledgeable engineers and ample documentation, especially during setup and critical issue handling.
CTO at Fraoula
They can respond with technical documentation or pass on the case to the next level because it requires the development of a new feature or changing a feature due to a bug.
Technical Lead at a consultancy with 11-50 employees
Anywhere we raise a tech case, they revert back within an hour.
Cloud Security Engineer at a tech vendor with 201-500 employees
I would give them 10 out of 10.
Sector Manager at a comms service provider with 51-200 employees
 

Scalability Issues

Sentiment score
7.3
Iboss exhibits reliable scalability with easy resource expansion, accommodating high demand smoothly while maintaining performance and flexibility.
Sentiment score
6.3
CyberArk Secure Cloud Access is acclaimed for its cloud-native scalability and effectiveness in managing identity-based risks for SMEs.
Sentiment score
7.6
Prisma Cloud offers scalable, flexible multi-cloud solutions with easy deployment, strong automation, API support, and high scalability ratings.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
Educational Technology Coordinator at a performing arts with 201-500 employees
If you have a small to medium-sized enterprise, you can typically complete your deployment in roughly a week.
Head Of IT at NetPulse Limited
When it comes to performance, I am definitely satisfied with CyberArk Secure Cloud Access on the IT estate.
Head Of Network Security Strategy And Architecture at a comms service provider with 51-200 employees
The scalability of CyberArk Secure Cloud Access is commendable, as most enterprises use it.
CTO at Fraoula
Scalability-wise, I rate the solution a nine out of ten.
Technology Specialist - Cloud Security at a tech services company with 11-50 employees
We haven't had any issues scaling the solution.
Senior Cloud Security Engineer at impelsys
There aren't any limits to Prisma Cloud's scalability.
Senior Security Consultant at helpag
 

Stability Issues

Sentiment score
7.6
iboss is highly stable with 99% uptime, minor deployment challenges, and receives strong performance ratings of 7-9 out of 10.
Sentiment score
7.6
CyberArk Secure Cloud Access is stable and reliable, praised for performance, despite concerns about security measures and update frequency.
Sentiment score
7.9
Prisma Cloud is praised for its high stability, reliability, and effective troubleshooting, with minor well-managed issues.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
Educational Technology Coordinator at a performing arts with 201-500 employees
We've experienced zero downtime.
Head of Cybersecurity at SES Water
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
Network Administrator at a educational organization with 51-200 employees
If CyberArk Secure Cloud Access is down, you cannot access anything, which is a double-edged sword.
Head Of IT at NetPulse Limited
The stability from a security perspective is quite good.
CTO at Fraoula
CyberArk Secure Cloud Access ensures high availability with its cloud infrastructure, minimizing downtime.
Works at Airtel Africa PLC
I would rate it a ten out of ten for stability.
Cloud Security Engineer (Team lead) at a tech services company with 201-500 employees
Most of the time, when the client requires data, it is not available.
Technology Specialist - Cloud Security at a tech services company with 11-50 employees
The cloud environment is dynamic, so the tool must be dynamic.
Cloud Security Delivery Associate Manager at Accenture
 

Room For Improvement

iboss struggles with Mac support, integration issues, performance limitations, and needs improvements in security features and user configurations.
CyberArk Secure Cloud Access struggles with cost, integration, support, and customization, needing better user experience and enhanced features.
Prisma Cloud struggles with integration, UI, automation, cloud coverage, reporting, support, and pricing, hindering broader adoption and usability.
It is not as intuitive as the rest of the platform.
Head of Cybersecurity at SES Water
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Network Administrator at a educational organization with 51-200 employees
Our iboss subscription access should be more secure with an OTP or VPN etc.
It is important for critical support to respond within fifteen to twenty minutes to minimize business impact.
Works at Airtel Africa PLC
You need to understand every component because the least mistake results in being completely locked out of the system.
Head Of IT at NetPulse Limited
The configurations done to CyberArk are excellent and up to the mark.
Associate Technology Consultant at a tech vendor with 10,001+ employees
Prisma Cloud is an excellent tool.
Technical Engineer at a tech services company with 1,001-5,000 employees
We could have deployed the runtime monitoring with Prisma Cloud by Palo Alto Networks, but within our organization at our company, it was very difficult to find who would be the owner for the alerts.
Cyber Security Architect at a comms service provider with 10,001+ employees
Even though documentation was available, it took a while for a new person to understand what integration meant, what will be achieved after the integration, or how the integration needed to be done on the Azure or AWS side.
Technical Architect at a tech services company with 1,001-5,000 employees
 

Setup Cost

Iboss offers competitive and transparent pricing, often cheaper than Broadcom and Check Point, despite annual cost increases.
CyberArk Secure Cloud Access offers subscription pricing, potentially costly upfront, but provides comprehensive security and scales with user workloads.
Prisma Cloud's complex pricing is offset by comprehensive features, offering cost efficiency with strategic planning despite hidden costs.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
Head of Cybersecurity at SES Water
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Network Administrator at a educational organization with 51-200 employees
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
Managing Director
I am not directly involved in pricing aspects, but I am aware that CyberArk is considered costly compared to other products.
Works at Airtel Africa PLC
The setup cost initially will be higher as it needs to be integrated with different applications that the organization has.
Associate Technology Consultant at a tech vendor with 10,001+ employees
The pricing for CyberArk Secure Cloud Access is reasonable.
Cybersecurity Consultant at Nnamdi Azikiwe University
The cost was not on the higher side.
Technical Architect at a tech services company with 1,001-5,000 employees
If you are using a single tool like Prisma Cloud, with a single license, you can monitor all environments, such as Google Cloud, Azure, AWS, and Oracle Cloud.
Cloud Security Delivery Associate Manager at Accenture
Prisma's price is pretty high, but it's a good product, and you get what you paid for, especially if you're working in a containerized environment.
Cloud Security Engineer at Fast
 

Valuable Features

iboss provides advanced security features, seamless cloud management, and scalability with user-friendly integration and robust threat protection capabilities.
Dynamic access, monitoring, integration, and real-time detection enhance security, compliance, and operations while reducing complexity and downtime.
Prisma Cloud offers advanced cloud security with continuous monitoring, automation, and centralized management, enhancing operational efficiency across industries.
The solution's mental health function can detect if someone needs help.
Head of Cybersecurity at SES Water
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
Educational Technology Coordinator at a performing arts with 201-500 employees
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
Managing Director
The solution provides robust security features essential for financial and banking sectors to avoid network and connectivity issues or security breaches.
Works at Airtel Africa PLC
Dynamic role-based access helps you identify which user is accessing what, with what device, at what time, and the level of access the person has for doing what they are doing.
Head Of IT at NetPulse Limited
This new approach is particularly effective for dynamic environments where traditional PAM requires significant effort to detect accounts, onboard accounts, and provide access rights.
Security Consultant at Clico
It provides a single pane of glass.
enterprise architect at a tech services company with 1-10 employees
If I want to check how many of my S3s have encryption, I can write a Lambda function in Prisma Cloud and get that report.
Senior IT infrastructure consultant at a tech services company with 51-200 employees
Overall, the most valuable features for us in Prisma Cloud are those that provide visibility, ensure compliance with regulations, and help us align our on-premises servers and cloud environments with mandated security standards.
Architect at a tech vendor with 10,001+ employees
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
CyberArk Secure Cloud Access
Average Rating
8.4
Reviews Sentiment
5.7
Number of Reviews
9
Ranking in other categories
Cloud Access Security Brokers (CASB) (13th), Cloud Infrastructure Entitlement Management (CIEM) (7th)
Prisma Cloud by Palo Alto N...
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
114
Ranking in other categories
Web Application Firewall (WAF) (9th), Container Security (2nd), Cloud Security Posture Management (CSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (2nd), Data Security Posture Management (DSPM) (2nd)
 

Mindshare comparison

Cloud Access Security Brokers (CASB) Mindshare Distribution
ProductMindshare (%)
CyberArk Secure Cloud Access0.6%
Prisma Access by Palo Alto Networks13.2%
Netskope13.2%
Other73.0%
Cloud Access Security Brokers (CASB)
Cloud-Native Application Protection Platforms (CNAPP) Mindshare Distribution
ProductMindshare (%)
Prisma Cloud by Palo Alto Networks11.0%
Wiz13.8%
Microsoft Defender for Cloud8.1%
Other67.1%
Cloud-Native Application Protection Platforms (CNAPP)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Manojkumar Reddy - PeerSpot reviewer
Associate Technology Consultant at a tech vendor with 10,001+ employees
Centralized cloud access has strengthened identity control and simplified keyless logins
The best feature of CyberArk Secure Cloud Access is that private keys can be configured once and users can log in using CyberArk credentials. Instead of providing the private key every time into the system, it is not needed. With CyberArk, we do not require it and can directly use CyberArk credentials to access the virtual machines or run the pipelines. Using CyberArk credentials instead of private keys has made things easier for our team because previously every user had to remember the private key and store it somewhere else and insert it whenever they attempted to log into the server. This was cumbersome. Instead, organizations use CyberArk to configure the private keys, which helps because it is no longer required for users to store it on their system or somewhere else to maintain security. This additionally prevents users without access to the server from logging in. This feature of CyberArk Secure Cloud Access also reduces time and dependency on other people. Once a user is given access, they can be tracked anytime and anywhere. Access is revocable whenever people leave the organization. CyberArk Secure Cloud Access has positively impacted our organization because we have observed many changes. One significant impact is that since implementing it, the dependency on people has drastically been reduced. Additionally, we do not need to log in or store the private keys every time as they can be automatically configured.
reviewer2776578 - PeerSpot reviewer
Cyber Security Architect at a comms service provider with 10,001+ employees
Image scanning has supported consistent security practices during cloud deployment
On a scale of ten, we would say people are happy with Prisma Cloud by Palo Alto Networks for the part we use. People are okay with it. We probably would give an eight. We don't give ten because if we don't use the other parts of Prisma Cloud by Palo Alto Networks, it's because it was difficult to implement from an operational point of view. We could have deployed the runtime monitoring with Prisma Cloud by Palo Alto Networks, but within our organization at our company, it was very difficult to find who would be the owner for the alerts. People have other tools and in the end, we don't use the full capabilities of a product that we pay for. It's partially related to the difficulty to integrate Prisma Cloud by Palo Alto Networks runtime in our company's support process. We don't use the real-time monitoring part of Prisma Cloud by Palo Alto Networks. We don't know about the automated remediation feature of Prisma Cloud by Palo Alto Networks.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
9%
Construction Company
7%
Financial Services Firm
20%
Manufacturing Company
14%
University
10%
Outsourcing Company
10%
Financial Services Firm
15%
Computer Software Company
9%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise7
Large Enterprise8
By reviewers
Company SizeCount
Small Business6
Large Enterprise4
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise22
Large Enterprise56
 

Questions from the Community

What needs improvement with iboss?
iboss can increase security in cyberspace. I have heard they are doing DDoS filtering, but I am not certain if they a...
What is your primary use case for iboss?
I use iboss for corporate VPN and all the corporate VRF, with basically all user traffic proxying to the internet.
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What is your experience regarding pricing and costs for CyberArk Secure Cloud Access?
The experience with pricing, setup cost, and licensing for CyberArk Secure Cloud Access is that the setup cost initia...
What needs improvement with CyberArk Secure Cloud Access?
The customization of CyberArk Secure Cloud Access could be improved because I found scenarios where I could not provi...
What is your primary use case for CyberArk Secure Cloud Access?
As a distributor, I sell CyberArk Secure Cloud Access to partners and then to customers. I don't have the products de...
What is your primary use case for Prisma Cloud by Palo Alto Networks?
Prisma Cloud helps support DevSecOps methodologies, making those responsibilities easier to manage.
What Cloud-Native Application Protection Platform do you recommend?
We like Prisma Cloud by Palo Alto Networks, since it offers us incredible visibility into our entire cloud system. We...
What do you think of Aqua Security vs Prisma Cloud?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valu...
 

Also Known As

iBoss Cloud Platform
No data available
Prisma Public Cloud, RedLock Cloud 360, RedLock, Twistlock, Aporeto
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Amgen, Genpact, Western Asset, Zipongo, Proofpoint, NerdWallet, Axfood, 21st Century Fox, Veeva Systems, Reinsurance Group of America
Find out what your peers are saying about Palo Alto Networks, Cisco, Netskope and others in Cloud Access Security Brokers (CASB). Updated: May 2026.
892,943 professionals have used our research since 2012.