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Akamai Enterprise Application Access vs Zscaler Private Access (ZPA) comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
7th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
28
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Akamai Enterprise Applicati...
Ranking in Cloud Access Security Brokers (CASB)
15th
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
4
Ranking in other categories
Access Management (19th), ZTNA as a Service (20th), Secure Access Service Edge (SASE) (18th)
Zscaler Private Access (ZPA)
Ranking in Cloud Access Security Brokers (CASB)
5th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Cloud Access Security Brokers (CASB) category, the mindshare of iboss is 4.4%, up from 2.1% compared to the previous year. The mindshare of Akamai Enterprise Application Access is 3.9%, up from 1.9% compared to the previous year. The mindshare of Zscaler Private Access (ZPA) is 2.1%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Access Security Brokers (CASB) Mindshare Distribution
ProductMindshare (%)
Zscaler Private Access (ZPA)2.1%
iboss4.4%
Akamai Enterprise Application Access3.9%
Other89.6%
Cloud Access Security Brokers (CASB)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
DE
Platform Manager at Globe Telecom
Centralized authentication streamlines global access with single sign-on and auto-scaling for seamless user experience
We use Akamai Enterprise Application Access for centralized authentication for our global customers. It provides a solution for consolidated authentication on our platform. We use the service to manage access for our global consumers, not for remote access for our employees My favorite part of…
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Zero trust access has secured hybrid work and now provides seamless app connectivity
Zscaler Private Access (ZPA) has significantly reduced our attack surface by making our internal apps invisible to the internet. It effectively eliminates lateral movement as users are only connected to the specific application they are authorized to use rather than the entire network segment. Zscaler Private Access (ZPA) is highly stable. The architecture uses a global mesh of service edges with built-in fault tolerance and redundancy, providing an always-on experience that is far more reliable than our old hardware-based VPN concentrator. Zscaler Private Access (ZPA) is elastically scalable because it is a software-defined perimeter and not an appliance-based solution. I can instantly scale to support thousands of additional users without needing to upgrade any physical hardware.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Technical support is pretty sharp and very responsive."
"The students were always protected, and the content filtering worked very well, seeming to work better than other products we had tried previously."
"Deploying iboss leads to good return on investment, estimated around 70% to 80%."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"Our primary use case for this product is DLP,"
"We've had a good ROI from Application Access."
"The cost and the capability are great."
"The solution is very convenient and stable because you don't have to worry about attacks to public IPs or public networks."
"My favorite part of the Akamai Enterprise Application Access service is its SSO and auto-scaling capabilities."
"Application Access's most valuable feature is the accessibility of enterprise tech protection."
"The capability of Akamai Enterprise Application Access is what you're looking for, it's giving you the service that you're looking for. It's simple and doesn't use an agent. It uses LCSD responders, and they have a lot of services around the globe. That's the reason that we were very interested in using it because it has a lot of coverage. This is because it's under the GDS umbrella."
"The scalability is amazing. Whenever we need to upgrade the users, it increases immediately."
"Zscaler Private Access (ZPA) does an excellent job offering secure remote access to internal applications for our distributed workforce because it provides a granular way to grant access for specific people with specific applications."
"Zscaler Private Access (ZPA) is more secure than these particular VPN solutions."
"Zscaler Private Access (ZPA) is a mature, enterprise-grade Zero Trust solution that delivers security and operational benefits."
"It provides security and has a great service user experience."
"Zscaler Private Access (ZPA) has significantly reduced our attack surface by making our internal apps invisible to the internet."
"Zscaler ZPA is easy to administer and is organized in a straightforward and logical manner."
"Zscaler Private Access (ZPA) is the most mature compared to other vendors in terms of features and stability."
 

Cons

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"I would like to see simpler dashboards, more detailed reporting, and faster performance in iboss."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"The easiest device I have set up was the Barracuda line of products."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"The dashboard management feels complex in our organization, so simplifying the management dashboard would be beneficial."
"I would rate iboss an eight out of ten because it provides strong cloud-based security threat protection, centralized policy management, and visibility into web traffic. I would give it a higher rating if automation, reporting, and troubleshooting capabilities could be improved further."
"We need another approach to bring the solution to the cloud. In addition to Access Management, we would like to see if we can jump into Directories. I think ADs are going to go away and everything is going to be cloud-based and minimize the use of ADs because of the cost and some other dependencies to the cloud. Every time you buy AD it is more hardware, and everything's changing to software. The network's changing, the applications are changing, and for IT it is hard to keep up with it."
"The technical enablement sessions are quite limited, and Akamai could help by providing more of them."
"The solution has two agents so should combine its enterprise application and security access into one agent."
"If you provide enterprise services we have to stop telling the customers it's going to be per users or the transactions. That's not good for the customers, it's good for the vendors."
"The pricing could be lower for Akamai Enterprise Application Access."
"I am not happy with the technical support from Zscaler Private Access (ZPA), particularly in India, where reachability is an issue with salespersons."
"Zscaler restricts customization to a maximum of 256 customizable rules, which can be a limitation for us."
"Customer service and support are rated seven or eight out of ten, needing improvement in quality and response time."
"The lack of control over the 700+ external IPs through which traffic exits Zscaler is problematic."
"The rollout process could be much easier, and the configuration of identity providers like Azure is more complicated than with other zero trust network providers. This can be a pain point."
"The solution is not scalable; we deploy it in a high-availability environment, but it's not automated."
"The current pain points we sometimes experience relate to the additional security applications we have on the laptops, and sometimes I don't know if I didn't get any notification from the application because it's an agent problem or something security-wise blocking this."
"One area for improvement is setting posture profiles for vendor machines."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The license can be shared based on the number of active users."
"The price is great it is all-inclusive, they use an enterprise cost model. That's what we like compared to other users. This is one of the main attractions of Akamai Enterprise Application Access. It's already an enterprise cost model established with us for services."
"Licensing is based on user count."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
7%
Manufacturing Company
17%
Financial Services Firm
10%
Comms Service Provider
9%
Energy/Utilities Company
7%
Outsourcing Company
18%
Financial Services Firm
12%
Comms Service Provider
9%
Insurance Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise8
Large Enterprise16
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What needs improvement with iboss?
iboss could be improved by making the dashboard more user-friendly, providing more detailed real-time alerts, and imp...
What is your primary use case for iboss?
iboss is primarily used for cloud security, helping to protect users when they access websites and cloud applications...
What is your experience regarding pricing and costs for iboss?
The pricing and licensing for iboss were reasonable for the security features. The setup costs were manageable, thoug...
What needs improvement with Akamai Enterprise Application Access?
The pricing is a bit expensive for our market. Although it is cheaper compared to alternatives, Akamai Enterprise App...
What is your primary use case for Akamai Enterprise Application Access?
We use Akamai Enterprise Application Access ( /products/akamai-enterprise-application-access-reviews ) for centralize...
What is your experience regarding pricing and costs for Zscaler Private Access (ZPA)?
Regarding pricing, setup costs, and licensing for Zscaler Private Access (ZPA), while it is not the cheapest solution...
What needs improvement with Zscaler Private Access (ZPA)?
After deploying Zscaler Private Access (ZPA), I notice a reduction in VPN-related support tickets, particularly durin...
What is your primary use case for Zscaler Private Access (ZPA)?
My primary use case for Zscaler Private Access (ZPA) is securing application-level access to internal applications wi...
 

Also Known As

iBoss Cloud Platform
Soha
No data available
 

Overview

 

Sample Customers

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Find out what your peers are saying about Akamai Enterprise Application Access vs. Zscaler Private Access (ZPA) and other solutions. Updated: November 2026.
921,665 professionals have used our research since 2012.