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Akamai Enterprise Application Access vs Zscaler Private Access (ZPA) comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (6th)
Akamai Enterprise Applicati...
Ranking in Cloud Access Security Brokers (CASB)
15th
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
4
Ranking in other categories
Access Management (19th), ZTNA as a Service (20th), Secure Access Service Edge (SASE) (18th)
Zscaler Private Access (ZPA)
Ranking in Cloud Access Security Brokers (CASB)
9th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Cloud Access Security Brokers (CASB) category, the mindshare of iboss is 4.5%, up from 2.0% compared to the previous year. The mindshare of Akamai Enterprise Application Access is 3.7%, up from 1.9% compared to the previous year. The mindshare of Zscaler Private Access (ZPA) is 2.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Access Security Brokers (CASB) Mindshare Distribution
ProductMindshare (%)
iboss4.5%
Zscaler Private Access (ZPA)2.0%
Akamai Enterprise Application Access3.7%
Other89.8%
Cloud Access Security Brokers (CASB)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
DE
Platform Manager at Globe Telecom
Centralized authentication streamlines global access with single sign-on and auto-scaling for seamless user experience
We use Akamai Enterprise Application Access for centralized authentication for our global customers. It provides a solution for consolidated authentication on our platform. We use the service to manage access for our global consumers, not for remote access for our employees My favorite part of…
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Zero trust access has secured hybrid work and now provides seamless app connectivity
Zscaler Private Access (ZPA) has significantly reduced our attack surface by making our internal apps invisible to the internet. It effectively eliminates lateral movement as users are only connected to the specific application they are authorized to use rather than the entire network segment. Zscaler Private Access (ZPA) is highly stable. The architecture uses a global mesh of service edges with built-in fault tolerance and redundancy, providing an always-on experience that is far more reliable than our old hardware-based VPN concentrator. Zscaler Private Access (ZPA) is elastically scalable because it is a software-defined perimeter and not an appliance-based solution. I can instantly scale to support thousands of additional users without needing to upgrade any physical hardware.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As I mentioned, the return on investment is significant, as it saved our office locations' bandwidth because when you are working remotely at home, your internet traffic routes directly to iboss and will not go to your office building, saving bandwidth bottlenecks and ensuring that issues with our building internet circuits will not impact your internet connectivity because you are directly going to the iboss data center."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"Deploying iboss leads to good return on investment, estimated around 70% to 80%."
"This product is solid, fairly easy to use, and reliable."
"iboss is definitely very good in terms of service."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"The cost and the capability are great."
"My favorite part of the Akamai Enterprise Application Access service is its SSO and auto-scaling capabilities."
"The solution is very convenient and stable because you don't have to worry about attacks to public IPs or public networks."
"We've had a good ROI from Application Access."
"Application Access's most valuable feature is the accessibility of enterprise tech protection."
"The capability of Akamai Enterprise Application Access is what you're looking for, it's giving you the service that you're looking for. It's simple and doesn't use an agent. It uses LCSD responders, and they have a lot of services around the globe. That's the reason that we were very interested in using it because it has a lot of coverage. This is because it's under the GDS umbrella."
"Zscaler Private Access (ZPA) is the most mature compared to other vendors in terms of features and stability."
"Zscaler Private Access (ZPA) has significantly reduced our attack surface by making our internal apps invisible to the internet."
"I would assess the security level achieved with Zscaler Private Access (ZPA)'s Zero Trust architecture as inherent to the system."
"Zscaler has allowed an easy, secure way for us to access our internal resources from outside."
"Zscaler Private Access helps by resolving network choke issues, allowing application access from public networks without needing to integrate with internal networks."
"Zscaler Private Access (ZPA) is more secure than these particular VPN solutions."
"It provides security and has a great service user experience."
"Overall, I would rate it a nine out of ten."
 

Cons

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"I have heard they are doing DDoS filtering, but I am not certain if they are implementing it correctly."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"iboss can be improved because the integration could be better; you need to import all the sites that you access today, and there are a few problems whenever you import thousands of websites, making the integration process messy for the users."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"The solution has two agents so should combine its enterprise application and security access into one agent."
"The pricing could be lower for Akamai Enterprise Application Access."
"If you provide enterprise services we have to stop telling the customers it's going to be per users or the transactions. That's not good for the customers, it's good for the vendors."
"We need another approach to bring the solution to the cloud. In addition to Access Management, we would like to see if we can jump into Directories. I think ADs are going to go away and everything is going to be cloud-based and minimize the use of ADs because of the cost and some other dependencies to the cloud. Every time you buy AD it is more hardware, and everything's changing to software. The network's changing, the applications are changing, and for IT it is hard to keep up with it."
"The technical enablement sessions are quite limited, and Akamai could help by providing more of them."
"Customer service and support are rated seven or eight out of ten, needing improvement in quality and response time."
"Sometimes connection errors occur when users are unable to connect to the particular cloud."
"Zscaler restricts customization to a maximum of 256 customizable rules, which can be a limitation for us."
"Zscaler Private Access (ZPA) could be improved by making troubleshooting for specific mobile devices such as iPhones more intuitive, as identifying the root cause for mobile connectivity issues can sometimes be complex."
"The rollout process could be much easier, and the configuration of identity providers like Azure is more complicated than with other zero trust network providers. This can be a pain point."
"One area for improvement is setting posture profiles for vendor machines."
"I am not happy with the technical support from Zscaler Private Access (ZPA), particularly in India, where reachability is an issue with salespersons."
"The solution is not scalable; we deploy it in a high-availability environment, but it's not automated."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
"Licensing is based on user count."
"The license can be shared based on the number of active users."
"The price is great it is all-inclusive, they use an enterprise cost model. That's what we like compared to other users. This is one of the main attractions of Akamai Enterprise Application Access. It's already an enterprise cost model established with us for services."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
8%
Construction Company
7%
Manufacturing Company
15%
Financial Services Firm
10%
Comms Service Provider
9%
Healthcare Company
7%
Outsourcing Company
16%
Financial Services Firm
13%
Insurance Company
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise7
Large Enterprise11
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
What needs improvement with Akamai Enterprise Application Access?
The pricing is a bit expensive for our market. Although it is cheaper compared to alternatives, Akamai Enterprise App...
What is your primary use case for Akamai Enterprise Application Access?
We use Akamai Enterprise Application Access ( /products/akamai-enterprise-application-access-reviews ) for centralize...
What is your experience regarding pricing and costs for Zscaler Private Access (ZPA)?
Regarding pricing, setup costs, and licensing for Zscaler Private Access (ZPA), while it is not the cheapest solution...
What needs improvement with Zscaler Private Access (ZPA)?
After deploying Zscaler Private Access (ZPA), I notice a reduction in VPN-related support tickets, particularly durin...
What is your primary use case for Zscaler Private Access (ZPA)?
My primary use case for Zscaler Private Access (ZPA) is securing application-level access to internal applications wi...
 

Also Known As

iBoss Cloud Platform
Soha
No data available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Bugcrowd, InPowered, Spirent Communications
Information Not Available
Find out what your peers are saying about Akamai Enterprise Application Access vs. Zscaler Private Access (ZPA) and other solutions. Updated: September 2026.
914,805 professionals have used our research since 2012.