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CyberArk IGA Powered by Zilla vs ForgeRock comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 4, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk IGA Powered by Zilla
Ranking in Identity Management (IM)
16th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (18th), Identity Governance Administration (IGA) (6th)
ForgeRock
Ranking in Identity Management (IM)
5th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
38
Ranking in other categories
Access Management (7th), Customer Identity and Access Management (CIAM) (4th)
 

Mindshare comparison

As of March 2026, in the Identity Management (IM) category, the mindshare of CyberArk IGA Powered by Zilla is 2.3%, up from 1.3% compared to the previous year. The mindshare of ForgeRock is 3.7%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
ForgeRock3.7%
CyberArk IGA Powered by Zilla2.3%
Other94.0%
Identity Management (IM)
 

Featured Reviews

EA
Data Engineer at Baker Hughes
Automated access reviews have reduced hidden bot risks and create audit evidence seamlessly
CyberArk IGA Powered by Zilla's access reviews, audit report generation, and compliance features are excellent. It creates audit and compliance evidence easily, which previously required substantial manual effort, but now the process has become very straightforward. The best feature is definitely the AI component, which includes evidence generation for audit and compliance, addressing one of our biggest challenges. We are able to easily gather all the details required by the audit team, and that is one of the best aspects. Additionally, being cloud-based means it is very easy to scale up without much downtime compared to our previous on-premises solution. CyberArk IGA Powered by Zilla has positively impacted our organization by significantly reducing manual effort. We previously had many unnoticed non-human accounts that we could not deactivate due to their large number, but now that timeframe has drastically decreased, which is one of the greatest advantages. The AI-driven access reviews and automatic generation of compliance and audit documents are among the best features.
SR
Software Engineer at a financial services firm with 10,001+ employees
Centralized access control has improved secure onboarding and supports strict compliance
I wish we had used ForgeRock's adaptive risk-based authentication, which allows dynamic adjustment of authentication requirements based on user behavior. This could have helped us further strengthen our security. Another hidden gem is the built-in support for custom authentication modules and scripting, which gives a great deal of flexibility to tailor authentication flows. The self-service capabilities for password resets and account recovery have been very helpful in reducing support overhead and improving user experience. Discovering and utilizing these features would have definitely made our integration even smoother and would have provided additional value for both our users and our security team. One area of improvement would be the user interface for policy and workflow configuration, which can become complex and sometimes unintuitive, especially for new administrators. A more streamlined and user-friendly UI would help reduce the learning curve. Enhanced out-of-the-box analytics and reporting would also be valuable, as our current options often require custom development or integration with external tools. While extensibility is a strength, documentation for advanced customizations and integrations could be more comprehensive and easier to follow. Improved support for seamless upgrades and backward compatibility would also help minimize downtime. In terms of performance, optimizing the platform for high concurrency environments would be beneficial, especially for organizations with large user bases or peak usage periods. Enhanced scalability features such as more granular or horizontal scaling options would provide better support for distributed deployments. For integrations, having more pre-built connectors and easy integration with modern cloud-native services would accelerate adoption. Improved monitoring and real-time health dashboards would help proactively identify and resolve performance bottlenecks.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CyberArk IGA Powered by Zilla is a very stable product, and I do not see a lot of issues with it most of the time."
"I enjoy the ease of setup and creation of a review. Being a user of the tool or kind of an admin of the tool, the ease of setup of an access review is valuable."
"It helps users work from anywhere, regardless of their location or country. Users do not need to be in their office geo-location to access applications or resources, which provides flexibility for accessing applications wherever they are."
"We had these spreadsheets all over the place, but now we have a library of evidence to consult when needed. Zilla keeps everything in one place. It's not scattered all over anymore."
"CyberArk IGA Powered by Zilla's access reviews, audit report generation, and compliance features are excellent."
"The product is easy to set up."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"The product is easy to use in a development environment."
"Flexibility in the customisation. Out-of-the-box support for almost all authentication mechanisms/products."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"The most valuable features of ForgeRock are social login and data protection."
"Automated provisioning and deprovisioning of users and customers, and integration into our portals for self-service, with lots of customizations possible due to the powerful API."
 

Cons

"The primary issue I have experienced with CyberArk IGA Powered by Zilla is related to support."
"CyberArk IGA Powered by Zilla is lacking in the governance side of identities compared to competitors."
"There is still no automated way to de-provision access as a result of a review, but they are getting there in terms of making it unified. They are getting closer to that."
"Maybe this is coming with their AI module, but I would like to see a feature that performs baseline analysis of permissions that may not fit into a role, and it attempts to group them into a role. We've run into problems with applications where someone has not created a role but assigned ad hoc permissions to a user. We still need to do some manual work to identify the group that the user belongs to. It would be amazing to have Zilla streamline that."
"For improvement, I would suggest enhancing the reporting functionality of CyberArk IGA Powered by Zilla, as it could benefit from more customization or advanced filtering for auditing purposes."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"It should be a little bit easier to implement."
"The product's support services in the French language are not free."
"The solution could improve by adding more advertising and marketing."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution."
"Automatic Deployment needs improvement. It could be made easier."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
 

Pricing and Cost Advice

"It has been fair because we have been in from the beginning or close to the beginning. I know it is not truly an identity access management system yet, but its price was one of the appealing factors for us to purchase it at the time. It was reasonably priced."
"The pricing of the solution is fair but I do not have the full details."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"ForgeRock is an expensive solution."
"ForgeRock's pricing is more competitive than other products."
"Its price is comparable to other products in the market."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"It's a bit pricey and could be more competitive."
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Top Industries

By visitors reading reviews
Security Firm
20%
Financial Services Firm
13%
Retailer
7%
Insurance Company
6%
Financial Services Firm
20%
Manufacturing Company
8%
Computer Software Company
7%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise18
 

Questions from the Community

What is your experience regarding pricing and costs for Zilla Security?
It has been fair because we have been in from the beginning or close to the beginning. I know it is not truly an identity access management system yet, but its price was one of the appealing factor...
What needs improvement with Zilla Security?
The challenges I face with the implementation of CyberArk IGA Powered by Zilla involve legacy applications and legacy systems, which sometimes present issues. Additionally, custom-built APIs that a...
What is your primary use case for Zilla Security?
The main use cases for CyberArk IGA Powered by Zilla include onboarding users when they are being recruited, as well as managing the moving and exiting processes. When a user like James moves from ...
What is your experience regarding pricing and costs for ForgeRock?
The pricing, setup cost, and licensing are very straightforward, which is a good success. I appreciate that it is very straightforward and helpful.
What needs improvement with ForgeRock?
I wish the JavaScript part could be improved, as not everyone is proficient in JavaScript, so automating that or reducing the reliance on it could be beneficial. Additionally, having only one realm...
What is your primary use case for ForgeRock?
My main use case for ForgeRock is designing user journeys, specifically customer user journeys, and how they interact with the system. A specific example of a user journey I designed using ForgeRoc...
 

Also Known As

Zilla Security
ForgeRock Identity Platform, ForgeRock OpenIDM
 

Overview

 

Sample Customers

Information Not Available
Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Find out what your peers are saying about CyberArk IGA Powered by Zilla vs. ForgeRock and other solutions. Updated: March 2026.
885,286 professionals have used our research since 2012.