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CTERA Enterprise File Services Platform vs StarWind Storage Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
CTERA Enterprise File Services reduced costs and time, minimized manual storage, and eliminated SSD and alternative storage needs.
Sentiment score
6.0
StarWind Storage Appliance users saw reduced costs, improved performance, and increased efficiency, with easy scalability and high reliability.
Adding SSD storage to Windows file servers is expensive, and we no longer need to back up those devices.
I am positive that CTERA has helped reduce the total cost of ownership by eliminating the need for manual storage management and reducing storage service processes.
 

Customer Service

Sentiment score
8.3
CTERA's platform provides responsive support, rated highly for proactive assistance and efficient issue resolution by knowledgeable agents.
Sentiment score
9.0
StarWind Storage Appliance customer service is praised for 24x7 troubleshooting, professionalism, high technical support ratings, and helpful videos.
They swiftly address concerns and take ownership of the call, providing a very satisfactory support experience.
High-priority issues are handled promptly.
I would rate their support a ten out of ten.
 

Scalability Issues

Sentiment score
8.3
CTERA's platform is scalable and easy to expand globally, though CPU and memory licensing constraints may pose challenges.
Sentiment score
7.5
StarWind Storage Appliance is scalable, adaptable, hardware-independent, supports unlimited storage, and is effective in standalone and hyperconverged environments.
If we need to upgrade CPU and memory, we should be able to do that without a license upgrade.
CTERA is a very scalable product, allowing us to grow.
It offers good scalability options, including vertical and outward scalability.
 

Stability Issues

Sentiment score
7.5
CTERA's platform faced initial bugs but improved over time, earning high stability ratings with reliable data access.
Sentiment score
8.9
StarWind Storage Appliance is praised for stability, robust performance, and high user ratings, especially on well-maintained Windows OS.
It has been pretty stable since then.
We had things deployed for years, and we were suddenly getting cloud sync issues that were crashing our sites.
It is very stable and reliable.
 

Room For Improvement

The CTERA platform needs improvements in monitoring, updates, UI, logging, and performance, while users value current features and support.
StarWind Storage Appliance requires improved integration, easier setup, better insights, and feature parity between demo and paid versions.
AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring.
It would help to have a global single-pane-of-glass view of all my CTERA devices.
One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node.
 

Setup Cost

CTERA offers cost-effective enterprise file services with flexible licensing, providing significant savings over EMC and Nasuni, especially in Israel.
StarWind Storage Appliance is praised for its affordability, straightforward licensing, and excellent value compared to competitors for SMEs.
Unlike other solutions that require hardware purchases, CTERA offers software licensing with flexibility across multiple infrastructure providers.
CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure.
I find the pricing reasonable.
 

Valuable Features

CTERA excels in scalability, flexibility, data management, and protection, making it ideal for hybrid cloud and remote work environments.
StarWind Storage Appliance is praised for its user-friendly interface, high performance, reliability, excellent support, affordability, and robust data protection.
As soon as something is written to the device, CTERA copies it to the cloud, where it's versioned with snapshots so we can recover it.
A vital advantage of this platform is its instantaneous recovery capability, allowing seamless access to a secondary gateway if the primary one fails.
It is a three-in-one solution for us. It is a file-sharing platform, an archiving solution, and also a backup solution.
 

Categories and Ranking

CTERA Enterprise File Servi...
Ranking in NAS
9th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
File System Software (2nd), Cloud Migration (8th), Cloud Storage (11th), Cloud Backup (11th), Disaster Recovery (DR) Software (8th), Cloud Storage Gateways (3rd), Content Collaboration Platforms (10th)
StarWind Storage Appliance
Ranking in NAS
15th
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
10
Ranking in other categories
All-Flash Storage (30th)
 

Mindshare comparison

As of June 2025, in the NAS category, the mindshare of CTERA Enterprise File Services Platform is 1.7%, up from 1.3% compared to the previous year. The mindshare of StarWind Storage Appliance is 0.7%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
NAS
 

Featured Reviews

Igal Muginstein - PeerSpot reviewer
Offers flexibility, fast performance, and ransomware protection
The platform is releasing new features at a fast pace, which sometimes leads to version updates every three to six months. Although updates are generally not complex, it is challenging to stop the production environment during these updates, even if the downtime is just a few minutes. This is a common challenge across all NAS providers. From my perspective, the most important area for improvement is developing a method to perform updates without affecting customer production environments. Additionally, there are some cache size limitations that might become problematic for future use cases, though they don’t impact current applications. Collaboration for NFS and SMB protocols could also be enhanced. Although this issue isn't specific to CTERA, it is something we are working on together to improve. The quality of the versions has improved, but occasional issues still arise. All solutions face this challenge, but we hope to see a continued reduction in the number of bugs. That said, we haven't had any major production problems in the last four years, and we appreciate how responsive CTERA is to our issues. We engage in brainstorming sessions together, and we value this relationship.
Kishore CA - PeerSpot reviewer
Offers stable performance even with a single node failure and manages everything with just two nodes.
The only drawback is that it takes a bit of time during initial synchronization, especially after restarting the environment. This is a potential area of improvement. There's a synchronization time, but it takes time. Initially, when we start the first environment deployment, it starts synchronizing between the storage. So, it is taking time. One thing is that even when you restart. Let's assume that the synchronization is completed and the storage is synchronized. Both storages are fully synchronized, and it is in sync mode. Now, if we want to restart both nodes, there is a case for maintenance purposes. You took both nodes for maintenance, and we rebooted it. Then, it should not synchronize again. It should be a checksum. And if there is a checksum match, there should be no synchronization again. So, one thing that should be taken care of. Another thing is that I used freeware- the community version, free license, which we deployed using PowerShare. In that case, it was very difficult to bring back another node when one node was faulty. Let's assume that both the nodes are working fine. And we found one node faulty. And we destroyed all the volumes in that and tried to bring it back. So that was a difficult factor. The final solution is that we were not able to bring back the failed node. So, we reconstructed a new data source for that. That is another drawback. In future releases, I would like to see the integration with VMware or some other things as a plugin model for VMware.
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Top Industries

By visitors reading reviews
Computer Software Company
70%
Financial Services Firm
4%
Educational Organization
4%
University
3%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards.
What needs improvement with CTERA Enterprise File Services Platform?
One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy. AI and automation features could enhance the ...
What is your primary use case for CTERA Enterprise File Services Platform?
We use it as a hosted cloud solution. We had initially tried Azure File Sync, but that did not work. Due to certain security concerns, I was tasked with researching alternatives. I evaluated severa...
What do you like most about StarWind Storage Appliance?
I would say data protection and easy management are the most valuable features of the product...I rate the technical support a nine out of ten.
What needs improvement with StarWind Storage Appliance?
StarWind Storage Appliance's demo version should be similar to the paid one.
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
Bosch, EC2 IT, Solid Earth Inc., Canon
Find out what your peers are saying about CTERA Enterprise File Services Platform vs. StarWind Storage Appliance and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.