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CrowdStrike Falcon Complete MDR vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
CrowdStrike Falcon Complete delivers ROI with enhanced security, breach prevention, and proactive threat protection, ensuring financial benefits.
Sentiment score
7.1
Trend Micro Worry-Free Services Suites boosted security, reduced IT costs, improved efficiency, and increased return on investment.
 

Customer Service

Sentiment score
7.1
Customers praise CrowdStrike Falcon Complete MDR for responsive, proficient service, despite occasional language barriers and varying response times.
Sentiment score
6.5
Trend Micro Worry-Free Services support praised for responsiveness but hindered by time zones; customer service scores higher at 9/10.
 

Scalability Issues

Sentiment score
8.0
CrowdStrike Falcon Complete MDR excels in scalability and flexibility, supporting diverse enterprises while maintaining performance during expansion.
Sentiment score
7.3
Trend Micro Worry-Free Services Suites is adaptable, flexible, and economical, ideal for diverse organizations despite internet dependency concerns.
It is easy to scale with the support of CrowdStrike.
I can deploy a number of clients without impact as long as there are a sufficient number of licenses.
 

Stability Issues

Sentiment score
8.4
CrowdStrike Falcon Complete MDR is highly stable, offering reliable performance with minimal CPU impact and swift glitch resolution.
Sentiment score
8.1
Trend Micro Worry-Free Services Suites are praised for stability, despite some update-related challenges impacting protection reliability.
The solution is stable, like Falcon, and does not cause any problems for the agent to work with minimal memory.
I find that it is very stable; however, there is always room for improvement.
 

Room For Improvement

Enhancements needed for CrowdStrike Falcon Complete MDR include reporting, UI simplification, integration, customization, false positives, and pricing adjustments.
Trend Micro Worry-Free Services needs improvements in agents, pricing, usability, integration, performance, UI, and training resources.
Patch management in vulnerabilities needs improvement.
For UI/UX, it is good, but I think they should keep up with the times.
 

Setup Cost

CrowdStrike Falcon Complete MDR is more expensive, but considered fair for its comprehensive security features and support.
Trend Micro Worry-Free Services Suites pricing opinions vary, from reasonable and competitive to too expensive with annual increases.
The pricing of Trend Micro is a little bit higher compared to Sophos.
 

Valuable Features

CrowdStrike Falcon Complete MDR provides AI-driven threat detection, real-time updates, easy integration, and efficient, scalable endpoint protection.
Trend Micro Worry-Free Services Suites excels in security with behavior detection, cloud management, and low resource requirements for efficient protection.
We have achieved 100% success in detection with our clients and have no need for reclamation.
I find the automated response capabilities particularly helpful.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
No ranking in other categories
Trend Micro Worry-Free Serv...
Ranking in Managed Detection and Response (MDR)
16th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Email Security (19th), Endpoint Protection Platform (EPP) (37th), Extended Detection and Response (XDR) (19th)
 

Mindshare comparison

As of June 2025, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 12.9%, down from 15.5% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.5%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.
Udhayakumar Murugan - PeerSpot reviewer
Integrated auto scan and web filtering facility improves security management
Our primary use case for Trend Micro Worry-Free Services Suites is to protect our organization and organizational data. We aim to enhance our security by implementing Trend Micro Worry-Free Services Suites Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good…
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
9%
Healthcare Company
6%
Government
6%
Computer Software Company
17%
Comms Service Provider
10%
Security Firm
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
I am comfortable with the way it is working right now. From a pricing perspective, I am not really involved, so I do not know. For UI/UX, it is good, but I think they should keep up with the times....
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us.
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
Our primary use case for Trend Micro Worry-Free Services Suites is to protect our organization and organizational data. We aim to enhance our security by implementing Trend Micro Worry-Free Service...
 

Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Information Not Available
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: June 2025.
858,469 professionals have used our research since 2012.