Cross-Enterprise Application Performance Management vs WhatsUp Gold comparison

Broadcom and Progress Software are both solutions in the Application Performance Monitoring (APM) and Observability category. Broadcom is ranked #86, while Progress Software is ranked #34 with an average rating of 8.0. Broadcom holds a 0.4% mindshare in APM, compared to Progress Software’s 1.3% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

Cross-Enterprise Applicatio...

Read 2 Cross-Enterprise Application Performance Management reviews

1,302 Views
1,276 Comparison Views

50% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

13,110 Views
3,540 Comparison Views

85% willing to recommend

Cross-Enterprise Applicatio...

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

WhatsUp Gold and Cross-Enterprise Application Performance Management both compete in the IT management space. Cross-Enterprise Application Performance Management leads in features and user satisfaction despite higher pricing, while WhatsUp Gold is noted for ease of use and cost-effectiveness.

Features: WhatsUp Gold offers network monitoring, intuitive setup, and user-friendly dashboards. Cross-Enterprise Application Performance Management provides extensive application performance monitoring, detailed metrics, and scalability.

Room for Improvement: WhatsUp Gold could benefit from enhanced reporting capabilities and more third-party integrations. Cross-Enterprise Application Performance Management could improve usability and reduce complexity.

Ease of Deployment and Customer Service: WhatsUp Gold has simple deployment and responsive customer service. Cross-Enterprise Application Performance Management has a steeper learning curve and more complex deployment, but a robust support team.

Pricing and ROI: WhatsUp Gold’s lower setup costs and faster ROI make it budget-friendly. Cross-Enterprise Application Performance Management requires a higher initial investment, but its advanced capabilities lead to strong long-term ROI.

To learn more, read our detailed Cross-Enterprise Application Performance Management vs. WhatsUp Gold Report (Updated: August 2026).

Buyer's Guide

Cross-Enterprise Application Performance Management vs. WhatsUp Gold

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cross-Enterprise Applicatio...

Ranking in Application Performance Monitoring (APM) and Observability

86th

Average Rating

6.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in Application Performance Monitoring (APM) and Observability

34th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (21st), Server Monitoring (14th), IT Infrastructure Monitoring (17th), Configuration Management (20th), Log Management (39th), Cloud Monitoring Software (25th), Network Traffic Analysis (NTA) (11th)

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cross-Enterprise Application Performance Management is 0.4%, up from 0.0% compared to the previous year. The mindshare of WhatsUp Gold is 1.3%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
WhatsUp Gold	1.3%
Cross-Enterprise Application Performance Management	0.4%
Other	98.3%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Mohammed Shahpoup

Senior Deputy Manager, ITSM Architect at ICT Misr

Offers a great reporting experience, with much customization and flexibility in extracting reports but it can be more user-friendly

My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has such a bad user interface. All features and systems, like servers, should have a modern graphical user interface, but CA Service Desk remains classic and still uses a desktop-based interface. It doesn't add features easily; if you need additional functionality, you have to go through many steps. Competitors like ServiceNow, Micro Focus SMAX, and ManageEngine all have better user interfaces. This is the main solution that needs improvement. I am very satisfied with the modeling systems, the grid, and the existing features, except for the graphical user interface.

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Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The documentation and the technical support are both quite good."

"All solutions from Broadcom are very easy to install."

"Auto scanning is most valuable. It looks for rogue devices on your network."

"WhatsUp Gold is very easy to deploy."

"The most valuable aspects of the solution are the application monitors that allow for discreet roaming on network devices."

"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."

"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."

"We no longer have to manually search for problems because we are alerted when something in the network goes down."

"The threshold alerting is the most valuable feature."

"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."

More WhatsUp Gold pros

Cons

"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."

"There is still a lot of improvement that is needed in terms of stability. We figured out that it was not able to monitor or offer some forms of self-service capabilities."

"They lack support and presence in Egypt."

"There is a very big gap in the support."

"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."

"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."

"This product should add other options for monitoring. It does not currently meet the broader needs of the banking industry in the version we have deployed."

"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."

"I might like to see a better interface in the future. It's not necessarily easy to integrate the product with other vendors."

"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."

"I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses."

More WhatsUp Gold cons

Pricing and Cost Advice

"I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap."

"There is a license needed to use WhatsUp Gold."

"The pricing can be on the expensive side when considering competing products."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"The most valuable feature is the cost compared to other solutions."

"This is a well priced solution."

"The price of WhatsUp Gold is good."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

More WhatsUp Gold pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

12%

Manufacturing Company

10%

Construction Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

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What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

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What is your primary use case for WhatsUp Gold?

My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.

See all answers

Comparisons

Zabbix vs Cross-Enterprise Application Performance Management

Compared 26% of the time

eG Enterprise vs Cross-Enterprise Application Performance Management

Compared 22% of the time

AWS X-Ray vs Cross-Enterprise Application Performance Management

Compared 9% of the time

Kloudfuse vs Cross-Enterprise Application Performance Management

Compared 6% of the time

Actional vs Cross-Enterprise Application Performance Management

Compared 5% of the time

More Cross-Enterprise Application Performance Management Competitors

LibreNMS vs WhatsUp Gold

Compared 3% of the time

SCOM vs WhatsUp Gold

Compared 3% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 3% of the time

NinjaOne vs WhatsUp Gold

Compared 3% of the time

ScienceLogic vs WhatsUp Gold

Compared 3% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

August 2026

Cross-Enterprise Application Performance Management report

Download Cross-Enterprise Application Performance Management product report

Buyer's Guide

WhatsUp Gold

July 2026

Download WhatsUp Gold product report

Also Known As

CA Cross-Enterprise Application Performance Management

No data available

Overview

Cross-Enterprise Application Performance Management provides comprehensive insight into application performance across organizational boundaries. Designed to address complex application ecosystems, it ensures efficient monitoring and management of performance metrics, enhancing IT operations.

With Cross-Enterprise Application Performance Management, organizations can leverage a centralized approach to detecting, diagnosing, and resolving performance issues. The platform's analytics allow for proactive management by identifying trends and anomalies across applications. By offering end-to-end visibility into transactions and resource utilizations, it supports significant improvements in operational efficiency.

What are the key features?

End-to-End Monitoring: Comprehensive monitoring across all components of the application landscape.
Centralized Dashboard: Aggregated data view for quick insights and decision-making.
Real-Time Analytics: Immediate data processing to detect and respond to issues quickly.
Anomaly Detection: Advanced algorithms identify deviations for proactive troubleshooting.
Resource Management: Optimize application resources through detailed usage analysis.

What benefits and ROI should be considered?

Improved Performance: By leveraging analytics, boost application efficiency and uptime.
Cost Efficiency: Reduced downtimes translate to lower operational costs.
Enhanced Decision Making: Access to reliable data leads to informed strategic decisions.
Increased Productivity: Swift issue resolution improves overall productivity.

In industries like finance and healthcare, Cross-Enterprise Application Performance Management integrates seamlessly to handle complex transactional systems. Its ability to provide real-time visibility and comprehensive analytics means that these sectors can ensure compliance and maintain high service standards.

Broadcom

WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.

WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.

What features does WhatsUp Gold offer?

Network Monitoring: Provides continuous oversight of network components
Dynamic Mapping: Offers visual representation of network topology
NetFlow Analysis: Delivers insights into bandwidth utilization
Threshold Alerts: Notifies users upon reaching set performance thresholds
Auto-Discovery: Detects devices automatically for complete network coverage

What benefits should users expect from reviews?

Comprehensive Visibility: Enhanced understanding of network elements
Real-Time Monitoring: Immediate insights into network and device status
Cost-Effectiveness: Competitive solution suitable for expansive networks
User-Friendly Interface: Simplifies the management of complex networks

Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.

Progress Software

Sample Customers

NIIT Technologies, Cetip Safeguards

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

Cross-Enterprise Application Performance Management vs. WhatsUp Gold

August 2026

Free Report: Cross-Enterprise Application Performance Management vs. WhatsUp Gold

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