Cross-Enterprise Application Performance Management vs Zabbix comparison

Cross-Enterprise Applicatio...

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95% willing to recommend

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Executive SummaryUpdated on Jul 24, 2024

Zabbix and Cross-Enterprise Application Performance Management (CEPAM) offer distinct solutions in performance monitoring. CEPAM appears to have the upper hand due to its advanced features and superior customer service, despite Zabbix's strong points in affordability and comprehensive support.

Features: Zabbix users value its extensive monitoring capabilities, ease of integration, and customizable alerts. CEPAM offers robust analytics, real-time data processing, and scalability. While Zabbix's features are impressive, the advanced analytics and scalability of CEPAM give it an edge.

Room for Improvement: Zabbix needs enhancements in scalability, user experience, and documentation. CEPAM users suggest improvements in documentation, cost management, and user interface. Both products have specific areas for growth, but Zabbix's scalability issues are particularly significant.

Ease of Deployment and Customer Service: Zabbix users find it fairly straightforward to deploy but highlight the need for improved customer service. CEPAM is appreciated for its smooth deployment process and excellent customer service, making it more appealing in those areas.

Pricing and ROI: Zabbix is praised for its low setup costs and quick ROI. CEPAM, despite higher initial costs, offers significant long-term ROI due to its advanced features. Users find Zabbix more cost-effective initially, but CEPAM's long-term benefits justify the investment.

To learn more, read our detailed Cross-Enterprise Application Performance Management vs. Zabbix Report (Updated: June 2025).

Cross-Enterprise Application Performance Management vs. Zabbix

June 2025

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Helped 857,585 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cross-Enterprise Applicatio...

Ranking in Application Performance Monitoring (APM) and Observability

51st

Average Rating

6.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Zabbix

Ranking in Application Performance Monitoring (APM) and Observability

9th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

106

Ranking in other categories

Network Monitoring Software (1st), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (1st)

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cross-Enterprise Application Performance Management is 0.0%, up from 0.0% compared to the previous year. The mindshare of Zabbix is 3.8%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Mohammed Shahpoup

Senior Deputy Manager, ITSM Architect at ICT Misr

Offers a great reporting experience, with much customization and flexibility in extracting reports but it can be more user-friendly

My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has such a bad user interface. All features and systems, like servers, should have a modern graphical user interface, but CA Service Desk remains classic and still uses a desktop-based interface. It doesn't add features easily; if you need additional functionality, you have to go through many steps. Competitors like ServiceNow, Micro Focus SMAX, and ManageEngine all have better user interfaces. This is the main solution that needs improvement. I am very satisfied with the modeling systems, the grid, and the existing features, except for the graphical user interface.

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B Ahmed

Manager, Information Technology Zara & Inditex at Cenomi

Enables seamless global client monitoring with reliable remote connectivity

I use the solution to provide a perfect environment for remote connectivity with my clients. Many tools that I require for system maintenance are included. I can easily monitor all of my clients throughout the world I did not give much thought to it, however, improvements could be made to Zabbix.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"All solutions from Broadcom are very easy to install."

"The technical support and documentation are quite good."

"Zabbix helps to save time."

"The features I found most valuable are the user interface and a wide range of network devices that are easy to configure."

"Dashboard and the customization of the items and triggers are the most valuable features."

"It is a great product. The SNMP protocol tracking feature is good. I really like how it tracks SNMP. The alerts are also great."

"SNMP monitoring, source discovery, and alert triggering are most valuable."

"Zabbix is very easy to implement."

"The level of discovery-based configuration that lets us auto-configure the monitoring for various systems is a valuable feature."

"We detect problems before the customer does and before it actually happens using the predictive functions in Zabbix."

More Zabbix pros

Cons

"They lack support and presence in Egypt."

"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."

"The only improvement I would suggest, revolves around its AI and ML capabilities."

"In the next release, I'm hoping for features targeted towards larger users with more customizable options. Despite this, I think pre-canned reports that can be used straight out of the box would be beneficial rather than having to configure each report individually. Additionally, a deeper dive into software configurations on the machines would be useful, although I understand there may be challenges in implementing this due to scripting requirements. More documentation would also be appreciated."

"It could be more stable."

"The user interface could be better."

"It would be helpful if they translated the documentation to Cyrillic languages."

"I have experienced stability issues approximately five or ten times."

"Zabbix does not draw automatic mapping of the network, this is something they should add in the future. There is a lot of effort that is involved in tailoring some of the settings which could be made easier."

"The reports are not great and should be improved."

More Zabbix cons

Pricing and Cost Advice

"I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap."

"The product is an open source and free solution."

"For pricing, it's free. We don't pay anything for it. They open-source the code, and people pay for support."

"My manager is very happy because it doesn't cost anything."

"Zabbix and Grafana are both open source products, we only needed to go to their website and download the application and we began to use them. The solutions are free."

"It is freeware. We still use the free version of Zabbix."

"The solution is free to use but they offer support as a paid service. If you can go read the manuals and do the fine-tuning based on your needs, you do not need to pay anything and you will have a full solution."

"It is a true open-source solution, so there are no licensing costs."

"I was using the free, Community Edition."

More Zabbix pricing and cost advice

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Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

No data available

Educational Organization

21%

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Cross-Enterprise Application Performance Management?

I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap. On a yearly basis, we pay $400,000. It is fixed, but it differs from year to year because we can add m...

What needs improvement with Cross-Enterprise Application Performance Management?

What is your primary use case for Cross-Enterprise Application Performance Management?

At our bank, we have two teams: * one for Network Operations Center (NOC) and * another for administration and innovation. I am the technical lead in administration. For daily basis, the NOC team u...

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

We didn't use the commercial version. We used the free version.

What needs improvement with Zabbix?

I think it's the best solution for monitoring. I don't know any better.

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Product Reports

Application Performance Monitoring (APM) and Observability

June 2025

Cross-Enterprise Application Performance Management report

Download Cross-Enterprise Application Performance Management product report

Download Zabbix product report

May 2025

Also Known As

CA Cross-Enterprise Application Performance Management

No data available

Overview

CA Cross-Enterprise APM provides 24/7 monitoring of business transactions for complex application environments by monitoring the real-time performance of mainframe subsystems and providing CA Application Performance Management with this data on a single pane of glass.

Broadcom

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

NIIT Technologies, Cetip Safeguards

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba