Cross-Enterprise Application Performance Management vs Zabbix comparison

"All solutions from Broadcom are very easy to install."

"The technical support and documentation are quite good."

"The features I found most valuable are the user interface and a wide range of network devices that are easy to configure."

"The flexibility of this solution is amazing."

"The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies."

"SNMP monitoring, source discovery, and alert triggering are most valuable."

"I use the solution to provide a perfect environment for remote connectivity with my clients."

"Simple network monitoring that is easy to install and manage."

"The solution allows for good integration with other products."

"The solution allows you to configure and customize how you want to collect information from servers or other systems."

"They lack support and presence in Egypt."

"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."

"In an upcoming release, there should be automated reports which we are currently doing manually. For example, if we collect a report file every day and want to send it to a moderator for review. We are expecting this feature to come out soon but it would be valuable to have now."

"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."

"One of the things we don't like is that Zabbix has a license structure with a price that is high compared to the competition. It's very high, for example, compared to something like Microsoft Teams."

"There are areas of improvement. The database grows really fast. So, when you install Zabbix, you have to deal with some issues, like the database. We become pretty big very fast."

"The networking monitor is not too easy to work with."

"We would like to monitor other touchpoints such as ATM machines. It would be great if it can provide monitoring of ATM machines. Compatibility with other products would also be great."

"Implementation is always tailored to the customer and the kind of information we need from the client to carry it out can make them very uncomfortable. Sometimes the clients are not ready to share it."

"I want Zabbix to improve the UX/UI. Zabbix doesn't use a JavaScript chart for images, and I want them to improve this."

"I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap."

"My manager is very happy because it doesn't cost anything."

"There is no license but we need to pay for support."

"It’s free of cost."

"This solution is completely open-source, so it is quite affordable."

"It is reasonable."

"It is free, which allows us to reduce costs."

"It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."

"If you have 20,000 hosts, the support costs around €95,000 for a year."