Cross-Enterprise Application Performance Management vs Zabbix comparison

Cross-Enterprise Applicatio...

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Executive SummaryUpdated on Jul 24, 2024

Zabbix and Cross-Enterprise Application Performance Management (CEPAM) offer distinct solutions in performance monitoring. CEPAM appears to have the upper hand due to its advanced features and superior customer service, despite Zabbix's strong points in affordability and comprehensive support.

Features: Zabbix users value its extensive monitoring capabilities, ease of integration, and customizable alerts. CEPAM offers robust analytics, real-time data processing, and scalability. While Zabbix's features are impressive, the advanced analytics and scalability of CEPAM give it an edge.

Room for Improvement: Zabbix needs enhancements in scalability, user experience, and documentation. CEPAM users suggest improvements in documentation, cost management, and user interface. Both products have specific areas for growth, but Zabbix's scalability issues are particularly significant.

Ease of Deployment and Customer Service: Zabbix users find it fairly straightforward to deploy but highlight the need for improved customer service. CEPAM is appreciated for its smooth deployment process and excellent customer service, making it more appealing in those areas.

Pricing and ROI: Zabbix is praised for its low setup costs and quick ROI. CEPAM, despite higher initial costs, offers significant long-term ROI due to its advanced features. Users find Zabbix more cost-effective initially, but CEPAM's long-term benefits justify the investment.

To learn more, read our detailed Cross-Enterprise Application Performance Management vs. Zabbix Report (Updated: April 2026).

Cross-Enterprise Application Performance Management vs. Zabbix

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cross-Enterprise Applicatio...

Ranking in Application Performance Monitoring (APM) and Observability

51st

Average Rating

6.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Zabbix

Ranking in Application Performance Monitoring (APM) and Observability

9th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

108

Ranking in other categories

Network Monitoring Software (1st), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (2nd)

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cross-Enterprise Application Performance Management is 0.4%, up from 0.0% compared to the previous year. The mindshare of Zabbix is 2.2%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
Zabbix	2.2%
Cross-Enterprise Application Performance Management	0.4%
Other	97.4%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Mohammed Shahpoup

Senior Deputy Manager, ITSM Architect at ICT Misr

Offers a great reporting experience, with much customization and flexibility in extracting reports but it can be more user-friendly

My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has such a bad user interface. All features and systems, like servers, should have a modern graphical user interface, but CA Service Desk remains classic and still uses a desktop-based interface. It doesn't add features easily; if you need additional functionality, you have to go through many steps. Competitors like ServiceNow, Micro Focus SMAX, and ManageEngine all have better user interfaces. This is the main solution that needs improvement. I am very satisfied with the modeling systems, the grid, and the existing features, except for the graphical user interface.

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KamranBhatti

Network Engineer at a computer software company with 11-50 employees

Helps reduce response time but has room to improve customization complexity

We are not working on simple standalone solutions like Kaspersky DDoS Protection or Hybrid Cloud Security. Once you understand Zabbix, then it is easy to customize those web pages and graphs for our customer use. It is fully automated to your requirements. Zabbix is working fine with no issues, and I am satisfied with it. We have combined Zabbix and SolarWinds. The integration works fine, and it is easy to integrate Zabbix with the IT environment. We were trying to purchase MDR (Managed Detection and Response), but we are not working on that. I don't have real experience with MDR. We are using Falcon software for that. We are working with Falcon Complete, not with Sandbox. We are not using Kaspersky for business or cloud protection. For that, we are using Zabbix CrowdStrike Falcon Complete solution. I have given this review an overall rating of 8.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"All solutions from Broadcom are very easy to install."

"The technical support and documentation are quite good."

"The documentation and the technical support are both quite good."

"Zabbix is an excellent performance monitoring tool."

"Zabbix can use old data to current data to set the threshold. We can use previous data to set the threshold."

"The most valuable feature is the support for monitoring Cisco switches."

"It has good graphs of what is going on within the operating system."

"Otherwise, it's a great tool, with a nice web interface."

"It's a very reliable platform and we've never had any issues regarding the scalability or the stability of Zabbix."

"There are lots of great features and functionality within the solution."

"The flexible licensing model is one of the solution's most valuable aspects, as it really allows for great flexibility for companies."

More Zabbix pros

Cons

"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."

"They lack support and presence in Egypt."

"There is still a lot of improvement that is needed in terms of stability. We figured out that it was not able to monitor or offer some forms of self-service capabilities."

"We would like to see the addition of automatic push functionality to this product. This would save time when monitoring our servers and networks as, at present, we have to manually install the Zabbix agent on any hardware to be monitored."

"The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly."

"Zabbix isn't a great tool for cloud-specific monitoring - its connection to public clouds needs to be improved. Other areas for improvement would be the lack of dashboards and integrations."

"There are not too much documentation or manuals. We found the tutorials very easy to understand but do not go deep enough in the use of Zabbix."

"The user web interface is a little bit too basic, we need to link Zabbix to Grafana to have more options, such as graphs and charts."

"Cloud monitoring can be a bit easier, and the Zabbix dashboard can be developed a little bit more."

"To improve Zabbix, adding more features to support the monitoring of modern workloads like containers would be beneficial."

"The potential and customization is a little difficult because you have to learn scripts."

More Zabbix cons

Pricing and Cost Advice

"I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap."

"It’s free of cost."

"The solution is free. However, many open-sourced tools start out free but eventually start charging."

"There are no licenses."

"We are using the free, open-source version."

"It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."

"There is no license but we need to pay for support."

"Zabbix and Grafana are both open source products, we only needed to go to their website and download the application and we began to use them. The solutions are free."

"The product is an open source and free solution."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

No data available

Computer Software Company

11%

Financial Services Firm

11%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	56
Midsize Enterprise	23
Large Enterprise	34

Questions from the Community

What is your experience regarding pricing and costs for Cross-Enterprise Application Performance Management?

I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap. On a yearly basis, we pay $400,000. It is fixed, but it differs from year to year because we can add m...

What needs improvement with Cross-Enterprise Application Performance Management?

What is your primary use case for Cross-Enterprise Application Performance Management?

At our bank, we have two teams: * one for Network Operations Center (NOC) and * another for administration and innovation. I am the technical lead in administration. For daily basis, the NOC team u...

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...

What needs improvement with Zabbix?

The potential and customization is a little difficult because you have to learn scripts. I think Zabbix needs to improve the customization better. At present, I am satisfied with the functionality ...

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Product Reports

Application Performance Monitoring (APM) and Observability

Download Cross-Enterprise Application Performance Management product report

Cross-Enterprise Application Performance Management report

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Also Known As

CA Cross-Enterprise Application Performance Management

No data available

Overview

Cross-Enterprise Application Performance Management provides comprehensive insight into application performance across organizational boundaries. Designed to address complex application ecosystems, it ensures efficient monitoring and management of performance metrics, enhancing IT operations.

With Cross-Enterprise Application Performance Management, organizations can leverage a centralized approach to detecting, diagnosing, and resolving performance issues. The platform's analytics allow for proactive management by identifying trends and anomalies across applications. By offering end-to-end visibility into transactions and resource utilizations, it supports significant improvements in operational efficiency.

What are the key features?

End-to-End Monitoring: Comprehensive monitoring across all components of the application landscape.
Centralized Dashboard: Aggregated data view for quick insights and decision-making.
Real-Time Analytics: Immediate data processing to detect and respond to issues quickly.
Anomaly Detection: Advanced algorithms identify deviations for proactive troubleshooting.
Resource Management: Optimize application resources through detailed usage analysis.

What benefits and ROI should be considered?

Improved Performance: By leveraging analytics, boost application efficiency and uptime.
Cost Efficiency: Reduced downtimes translate to lower operational costs.
Enhanced Decision Making: Access to reliable data leads to informed strategic decisions.
Increased Productivity: Swift issue resolution improves overall productivity.

In industries like finance and healthcare, Cross-Enterprise Application Performance Management integrates seamlessly to handle complex transactional systems. Its ability to provide real-time visibility and comprehensive analytics means that these sectors can ensure compliance and maintain high service standards.

Broadcom

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

NIIT Technologies, Cetip Safeguards

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

Cross-Enterprise Application Performance Management vs. Zabbix