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Cornerstone Performance vs Gusto comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cornerstone Performance
Ranking in Talent Management
19th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Gusto
Ranking in Talent Management
16th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
4
Ranking in other categories
Benefits Administration (11th)
 

Mindshare comparison

As of August 2025, in the Talent Management category, the mindshare of Cornerstone Performance is 0.5%, up from 0.2% compared to the previous year. The mindshare of Gusto is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management
 

Featured Reviews

Sarra Bannouri - PeerSpot reviewer
Enhanced performance reviews with flexible goal setting and valuable employee feedback
I primarily use Cornerstone Performance for performance appraisals, year-end reviews, check-ins, and competency assessments. It's about managers and direct reports, employees meeting and discussing their progress on milestones, etc The tasks themselves, such as the performance reviews and…
Mimi Evans - PeerSpot reviewer
Simple to use solution that offers a lot; gives employees the option to get cash advances
I think it's great that it syncs with QuickBooks Online and any payroll software that syncs with QuickBooks Online is great. My issue with their syncing was that every single account for a deduction went to a liability account, but not a lot of businesses run that way. As of September, they did not have the ability for me to put an employee's deduction for benefits in anything but a liability account; which made it not difficult, but added a manual step to the syncing of the entering of our payroll between Gusto and QuickBooks Online. I would also like for the tech support to be more responsive. Gusto also advertises their health benefits, but they don't do a good job of explaining why it's a better option to go through them. I think there's more communication that could be done on that. I also think that there are some HR benefits that they could be offering to these lower plans, without having to go to the Premium Plan. I think that that's something that they should consider in the future.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would definitely recommend Cornerstone Performance."
"I appreciated the templates that they offered for new hires and onboarding."
"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."
"Gusto is a really good payroll solution for small businesses."
 

Cons

"The competency assessment is not as flexible as the rest of the solution features. I would like more options for customization."
"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."
"My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past."
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Questions from the Community

What needs improvement with Cornerstone Performance?
The competency assessment is not as flexible as the rest of the solution features. I would like more options for customization.
What is your primary use case for Cornerstone Performance?
I primarily use Cornerstone Performance for performance appraisals, year-end reviews, check-ins, and competency assessments. It's about managers and direct reports, employees meeting and discussing...
What advice do you have for others considering Cornerstone Performance?
I would definitely recommend Cornerstone Performance. The solution should work on making features more customizable.
What needs improvement with Gusto?
I wish Gusto's customer support was better for improvements. My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past.
What advice do you have for others considering Gusto?
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution f...
What is your primary use case for Gusto?
Our main use case for Gusto is for payroll, and we pay our US employees through it. Gusto helps with our payroll process because we use it for tax filings and benefits.
 

Also Known As

Cornerstone Performance Suite, Sonar6
ZenPayroll
 

Overview

 

Sample Customers

New Belgium, Virgin Media, Hershey, University of Southern California, Hyatt, Walgreens, Turner, Commonwealth Bank
Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN
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