Try our new research platform with insights from 80,000+ expert users

Control-M vs OpenText Operations Orchestration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Control-M automates workflows to enhance efficiency, reduce errors and costs, centralize processes, and optimize resource management for better returns.
Sentiment score
8.6
OpenText Operations Orchestration saves costs and time, reducing workloads and increasing productivity with a 40% efficiency improvement.
The main return on investment with Helix Control-M has been a reduction in downtime and minimization of manual interventions, which has improved our operational efficiency.
Cloud Engineer at a healthcare company with 10,001+ employees
You can run a million batch jobs or tasks at night when all of your highly skilled people are at home sleeping.
Account Executive at a computer software company with 51-200 employees
By implementing automation tools, you can minimize human errors and improve efficiency.
Director of Sales at a tech services company with self employed
 

Customer Service

Sentiment score
7.2
Control-M's support team is praised for responsiveness and expertise, though some users experience delays or need escalation.
Sentiment score
6.1
OpenText Operations Orchestration's customer and technical support can be inconsistent, with users experiencing varying levels of service quality.
They quickly evolve with changing technology trends, easily adopt new features, and incorporate them into the product.
architect at a tech vendor with 10,001+ employees
The support is accurate, and BMC is always ready to help with queries and complex incidents.
Solutions Consultant at a consultancy with 11-50 employees
The technical support is very polite, helpful, and available 24/7.
Cloud Engineer at a healthcare company with 10,001+ employees
 

Scalability Issues

Sentiment score
7.5
Control-M is scalable and flexible, supporting large enterprises, despite minor cost and cloud integration concerns.
Sentiment score
7.4
OpenText Operations Orchestration is praised for scalability, handling large architectures seamlessly, and supporting diverse, extensive server networks without downtime.
Our license doesn't limit our ability to configure Control-M as needed, allowing us to easily create new agents or environments.
Control-M System Administrator at a insurance company with 10,001+ employees
I am paying for a top-end tool which rarely experiences issues, with most problems stemming from the applications being managed rather than the tooling itself.
Senior Control-M Consultant at Ktsl
It can absorb more workload wherever needed.
Cloud/Devops Engineer at a computer software company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.7
Control-M is praised for its stability, reliability, minimal downtime, and exceptional performance, often surpassing other corporate tools.
Sentiment score
7.0
OpenText Operations Orchestration's stability has improved, achieving over 90% success despite minor customization and event remediation challenges.
Control-M itself is robust, and it would receive a rating of 10.
Technical architect at a financial services firm with 1,001-5,000 employees
The downtime is higher compared to AWS.
Data scientist at Advarisk
The testing and development phases need to be more rigorous before releasing patches.
Associate Architect at a tech services company with 10,001+ employees
 

Room For Improvement

Control-M users seek improved analysis, reporting, compatibility, integration, user interface, cloud support, documentation, and cost-effectiveness.
OpenText Operations Orchestration needs better integration, scalability, a modern interface, cloud options, open-source support, and pre-built workflows.
They could provide more documentation and tutorials to make the initial setup easier to understand.
Assistant professor at J.P. College of Engineering
We've experienced main problems with MFTE where having one setup means when an error occurs, the entire service goes down.
Control-M System Administrator at a insurance company with 10,001+ employees
Documentation should be maintained for all versions since they provided the application.
Sr Manager at Vodafone
 

Setup Cost

Control-M's tiered licensing offers high functionality but can be costly for small businesses, valued by larger organizations.
OpenText Operations Orchestration is seen as costly but offers significant value through cost and time-saving automation capabilities.
The licensing cost is very high, and they often consider switching to IBM Workload Scheduler or other options.
Associate Architect at a tech services company with 10,001+ employees
Control-M tends to be more expensive compared to other solutions, but users get great value from it.
Senior System Specialist at a financial services firm with 10,001+ employees
Control-M is among the highest-priced solutions in the market.
Control-M System Administrator at a insurance company with 10,001+ employees
 

Valuable Features

Control-M enhances workflow efficiency with cross-platform support, automation, and integration with applications like SAP, Oracle, and cloud services.
OpenText Operations Orchestration streamlines automation with easy integration, centralized management, and flexible features, reducing deployment time significantly.
Automation is more advanced, deployment is fast, and version control has been simplified.
Data scientist at Advarisk
The user interface is comprehensive and lets me view all my jobs on one page, monitor everything, and access the job history.
Cloud Engineer at a healthcare company with 10,001+ employees
It is easy to integrate Control-M with technologies for data ops or DevOps processes as things change, and it is not complex compared to other workload automation tools available in the market.
architect at a tech vendor with 10,001+ employees
 

Categories and Ranking

Control-M
Ranking in Process Automation
2nd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
150
Ranking in other categories
Managed File Transfer (MFT) (3rd), Workload Automation (1st)
OpenText Operations Orchest...
Ranking in Process Automation
24th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (21st)
 

Mindshare comparison

As of January 2026, in the Process Automation category, the mindshare of Control-M is 3.6%, down from 4.3% compared to the previous year. The mindshare of OpenText Operations Orchestration is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Market Share Distribution
ProductMarket Share (%)
Control-M3.6%
OpenText Operations Orchestration1.0%
Other95.4%
Process Automation
 

Featured Reviews

RP
Batch Admin at NBC Universal
Brings data together from multiple platforms and optimizes cross-environment orchestration
The features of Control-M that I like the most include the ability to easily integrate or bring in different platforms into Control-M. For instance, AWS, mainframe, TWS, and something that's running on Autosys can all be brought into Control-M, converted to how Control-M runs it, and then the batch can be executed. This centralizes various applications in Control-M, which doesn't just have to handle batch processes, but also other tasks like reporting on required data. I find this functionality very useful and the setup is impressive, with more advancements yet to come. With Control-M, my company has achieved several measurable improvements since I started. The metrics indicate that the number of failures has dropped, and we have addressed the issue of excessive false alerts that I encountered when I joined. Previously, we received an overwhelming number of alerts daily, but now we manage to maintain that at a normalized level, perhaps around five to fifteen alerts, depending on running core batches and their setup.
Ahmed Salman - PeerSpot reviewer
Performance & Monitoring Supervisor at Saudi Telecom Company
Increases productivity with automation and robust orchestration capabilities
The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.
report
Use our free recommendation engine to learn which Process Automation solutions are best for your needs.
879,455 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
10%
Manufacturing Company
8%
Insurance Company
7%
Financial Services Firm
20%
Manufacturing Company
10%
Healthcare Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise15
Large Enterprise122
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise20
 

Questions from the Community

How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
What is your experience regarding pricing and costs for Control-M?
From what I know about pricing, I would probably put Control-M in the expensive category, but you do pay for what you get; you are paying for a premium product.
What is your experience regarding pricing and costs for Operations Orchestration?
The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.
What needs improvement with Operations Orchestration?
I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios. This would save time by not starting from scratch each time.
What advice do you have for others considering Operations Orchestration?
This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I rate this solution eight out of ten.
 

Also Known As

Control M
Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

The Bank of East Asia, LINE Bank Taiwan, Coop, Air Europa, Carrefour, Itau Unibanco, Snam, Embraer, ANZ Bank, EDP, Dominio's, Tampa General Hospital, W&W Informatik GmbH, Veterans General, Up Sí Vale, Sky Italia, REWE digital GmbH, Raymond James, Railinc, Navistar, Management Science Associates, Colruyt, CARFAX, Banpara, Aspiag Service, Amadeus, AG Insurance, ING Bank Slaski
Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
Find out what your peers are saying about Control-M vs. OpenText Operations Orchestration and other solutions. Updated: December 2025.
879,455 professionals have used our research since 2012.