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CompassOne by Blackpoint Cyber vs OpenText Enterprise Security Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CompassOne by Blackpoint Cyber
Ranking in Security Information and Event Management (SIEM)
33rd
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Vulnerability Management (40th), Endpoint Detection and Response (EDR) (33rd), Application Control (9th), Managed Detection and Response (MDR) (13th)
OpenText Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
21st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
98
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Security Information and Event Management (SIEM) category, the mindshare of CompassOne by Blackpoint Cyber is 0.1%, up from 0.1% compared to the previous year. The mindshare of OpenText Enterprise Security Manager is 1.6%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
OpenText Enterprise Security Manager1.6%
CompassOne by Blackpoint Cyber0.1%
Other98.3%
Security Information and Event Management (SIEM)
 

Featured Reviews

Gary Herbstman - PeerSpot reviewer
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real. This feature ensures that I am notified only…
Ramnesh  Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution also watches over Microsoft 365 and keeps a copy of logs."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"Their SOC is phenomenal in not monitoring and responding and taking action."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"On a scale from one to ten, I would rate the overall solution as a ten."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"The solution is all encompassing and can incorporate email monitoring."
"The out-of-the-box rules that help us configure functioning rules within the environment are valuable."
"ESM has valuable features for event prediction and security analysis."
"The tool sends an automated mail to all the operators, which makes it easy to share the information and reporting.​"
"It is a robust product and has multiple valuable features."
"On the positive side, ArcSight ESM's performance was excellent. It was very fast when writing queries. It provided good performance monitoring and had built-in rules to show which rules triggered most often and impacted performance. This performance monitoring was well-implemented."
"Stable solution with good customer service support."
"The stability of ArcSight Enterprise Security Manager is good."
"The real-time analysis adds value."
 

Cons

"Some texts seem to report items as normal too quickly."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The feature we keep asking for is a vulnerability scan."
"The interface could be more intuitive."
"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The tool should improve its UI. It also should make data more searchable."
"I faced some problems implementing certain attacks, which was my biggest concern. The visualization wasn't very good, and I couldn't create good monitoring dashboards."
"HPE ArcSight has a quite steep learning curve."
"The onboarding process for this solution could be better. It also needs a better GUI."
"ArcSight ESM needs to improve performance, user interface, and automation."
"It would be nice to have it on the cloud so that you can deploy it easily, saving time and resources."
"They also could improve the product by integrating user and identity behavior analytics."
"The customer experience could be improved."
 

Pricing and Cost Advice

"The pricing is in line with other products."
"The pricing is reasonable."
"The pricing is great compared to others."
"Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately."
"It's a good price, it's one of the cheaper solutions."
"There is a license required for this solution."
"ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
"We have a license to use this solution. The price of ArcSight Enterprise Security Manager is expensive."
"The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
"ArcSight ESM is an affordable solution, it cost approximately $200,000 for three years. This price was at a substantial discount."
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Healthcare Company
8%
Manufacturing Company
8%
Retailer
7%
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
11%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise14
Large Enterprise57
 

Questions from the Community

What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement.
What is your primary use case for Blackpoint Cyber MDR?
The solution serves as a baseline security offering. We have implemented it for every client that we do business with.
Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.
 

Also Known As

Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
Micro Focus ArcSight, HPE ArcSight, ArcSight
 

Overview

 

Sample Customers

CoreRecon, Peerless Tech Solutions, Lorien Health
Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Find out what your peers are saying about CompassOne by Blackpoint Cyber vs. OpenText Enterprise Security Manager and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.