No more typing reviews! Try our Samantha, our new voice AI agent.

CompassOne by Blackpoint Cyber vs OpenText Enterprise Security Manager comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CompassOne by Blackpoint Cyber
Ranking in Security Information and Event Management (SIEM)
34th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Vulnerability Management (47th), Endpoint Detection and Response (EDR) (39th), Application Control (10th), Managed Detection and Response (MDR) (12th), Identity Threat Detection and Response (ITDR) (14th)
OpenText Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
21st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
99
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Security Information and Event Management (SIEM) category, the mindshare of CompassOne by Blackpoint Cyber is 0.6%, up from 0.1% compared to the previous year. The mindshare of OpenText Enterprise Security Manager is 1.6%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
OpenText Enterprise Security Manager1.6%
CompassOne by Blackpoint Cyber0.6%
Other97.8%
Security Information and Event Management (SIEM)
 

Featured Reviews

Gary Herbstman - PeerSpot reviewer
Owner at Byte Solutions Inc.
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security We get a deeper look into security related events that are otherwise difficult find and analyze. Security operations does a good job of weeding out the noise. I appreciate that there are…
SM
Cloud Security Archirect at IBM
Unified log analysis has strengthened incident detection and supports continuous attack simulation
I do not have any areas for improvement in ArcSight Enterprise Security Manager (ESM) as I have not delved deeply into it; overall, it is a good package. I would like to see the detection and response features included in the next release of ArcSight Enterprise Security Manager (ESM), as security orchestration and automation are increasingly important.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their SOC is phenomenal in not monitoring and responding and taking action."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"On a scale from one to ten, I would rate the overall solution as a ten."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"The solution is all encompassing and can incorporate email monitoring."
"The solution offers very good monitoring."
"ArcSight technical support is enthusiastic, and they have a lot of experience and many case studies."
"From a customer perspective, the most important thing is network visibility, as companies have more visibility on what is happening in the network, so they will be able to make decisions, whether automatic or human decisions, based on the analysis given by ArcSight Enterprise Security Manager (ESM), which helps improve the security within the organization."
"The most valuable feature for us is its ability to correlate security events and then allowing us to take action to address those events."
"For the typical malware or intrusion, this solution assists us by identifying the symptoms based on network traffic from the application servers."
"The out-of-the-box rules that help us configure functioning rules within the environment are valuable."
"It is a robust product and has multiple valuable features, with robust threat intelligence built into its customization and great templates that provide ease of use."
"It has increased our detective capabilities in the cybersecurity landscape."
 

Cons

"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"Some texts seem to report items as normal too quickly."
"The feature we keep asking for is a vulnerability scan."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The interface could be more intuitive."
"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"The correlation and storage have to be improved."
"Micro Focus does not have a physical presence here in Pakistan, although IBM does."
"Make sure you tune it to your business and infrastructure, which isn't necessarily part of technical support."
"ArcSight ESM could improve by adding more features and documentation. There needs to be more documentation."
"HPE ArcSight has a quite steep learning curve."
"I faced some problems implementing certain attacks, which was my biggest concern. The visualization wasn't very good, and I couldn't create good monitoring dashboards."
"User behavior analytics is too pricey but an essential tool."
"The initial setup is complex."
 

Pricing and Cost Advice

"The pricing is reasonable."
"The pricing is in line with other products."
"We have a license to use this solution. The price of ArcSight Enterprise Security Manager is expensive."
"ArcSight can be a little bit expensive because of the area that we work in and the cost. Licensing is mostly on a yearly basis, not monthly."
"The licensing cost is affordable if you get an enterprise license. The licensing is based on EPS, so you can probably provide a package of license for multiple ESMs with their correlational end fees. It is cost-effective."
"There is a license required for this solution."
"The product licenses are inexpensive."
"Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately."
"Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."
"The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
report
Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
915,341 professionals have used our research since 2012.
 

Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Outsourcing Company
9%
Computer Software Company
9%
Financial Services Firm
9%
Comms Service Provider
9%
Outsourcing Company
15%
Financial Services Firm
12%
Construction Company
11%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise14
Large Enterprise59
 

Questions from the Community

What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement.
What is your primary use case for Blackpoint Cyber MDR?
The solution serves as a baseline security offering. We have implemented it for every client that we do business with.
Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
I would rate the pricing of ArcSight Enterprise Security Manager (ESM) around seven, as it varies based on features and demand, making it more affordable for larger organizations, while smaller one...
What needs improvement with ArcSight Enterprise Security Manager (ESM)?
I do not have any areas for improvement in ArcSight Enterprise Security Manager (ESM) as I have not delved deeply into it; overall, it is a good package. I would like to see the detection and respo...
 

Also Known As

Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
Micro Focus ArcSight, HPE ArcSight, ArcSight
 

Overview

 

Sample Customers

CoreRecon, Peerless Tech Solutions, Lorien Health
Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Find out what your peers are saying about CompassOne by Blackpoint Cyber vs. OpenText Enterprise Security Manager and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.