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Elastic Security vs OpenText Enterprise Security Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Elastic Security provides positive ROI in 18-24 months, affordable for SMEs, though premium support may be lacking.
Sentiment score
8.9
OpenText Enterprise Security Manager's ROI is challenging to quantify but enhances threat detection, compliance, and organizational security efficiency.
It does not require hefty security budgets and can be deployed for enterprise security effectively.
 

Customer Service

Sentiment score
6.4
Elastic Security support varies; open-source praised for community help, commercial support seen as responsive but with some improvement needed.
Sentiment score
5.7
OpenText Enterprise Security Manager's service is satisfactory but faces issues with technical support consistency and problem management resolution.
Most of the time when my team encounters issues, they receive responses within 24 hours.
Providing necessary assistance efficiently.
The answers received are not always satisfactory, requiring follow-up discussions.
 

Scalability Issues

Sentiment score
7.3
Elastic Security is praised for scalability, easily supporting small to large businesses and adaptable through configuration adjustments.
Sentiment score
7.1
OpenText Enterprise Security Manager offers strong scalability but is costly, requiring expertise and careful budgeting for extensive deployments.
It allows us to think about specific use cases, such as gathering malicious IPs in a single view and analyzing threats based on geolocation.
It lacks some capabilities compared to other tools available in the market.
 

Stability Issues

Sentiment score
7.7
Elastic Security is stable and reliable, but requires proper setup and resource management; frequent updates can disrupt some users.
Sentiment score
7.1
OpenText Enterprise Security Manager is reliable but depends on proper setup; issues are rare when optimized correctly.
In terms of stability, I would rate Elastic a solid eight out of ten.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
 

Room For Improvement

Elastic Security faces challenges in usability, integration, scalability, and awareness, requiring enhancements in features and user support.
OpenText Enterprise Security Manager needs UI upgrades, performance improvements, better integration, support, deployment, analytics, and scalability enhancements.
My security testing team continuously reports vulnerabilities, and we have to fix and update the versions frequently.
CrowdStrike and Defender have more established threat intelligence integration due to having a larger client base.
Elastic Security consumes a lot of resources, requiring a substantial deployment setup.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
 

Setup Cost

Elastic Security is cost-effective for SMEs but advanced features and lack of included support can increase costs.
OpenText Enterprise Security Manager pricing, while high, is justified by its robust features and deemed competitive for enterprise needs.
The pricing is reasonable, especially for Small Medium Enterprises (SMEs), making it a viable option for businesses building their security infrastructure.
This is beneficial for SMEs as they do not need extensive budgets for security solutions.
Elastic Security is considered cost-effective, especially at lower EPS levels.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
 

Valuable Features

Elastic Security offers rapid search, scalability, and affordability with strong machine learning and customizable dashboards for efficient threat detection.
OpenText Enterprise Security Manager offers powerful integration, real-time threat detection, customization, and robust event management for security teams.
The platform provides more visibility and requires less effort in monitoring.
Elastic Security is as flexible and configurable as Microsoft Sentinel.
We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data.
The ability to interpret data is highly valued.
 

Categories and Ranking

Elastic Security
Ranking in Security Information and Event Management (SIEM)
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
Log Management (10th), Endpoint Detection and Response (EDR) (16th), Security Orchestration Automation and Response (SOAR) (7th), Extended Detection and Response (XDR) (9th)
OpenText Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
21st
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
97
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Elastic Security is 5.9%, down from 9.1% compared to the previous year. The mindshare of OpenText Enterprise Security Manager is 1.1%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

SyedAli17 - PeerSpot reviewer
Centralized monitoring improves security posture through rapid data processing
The processing part of Elastic Security ( /products/elastic-security-reviews ) is very interesting for us since we handle almost 7,000 to 8,000 alerts per minute. We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data. Additionally, Elastic Security helps improve the security posture of Pakistan through centralized visibility and real-time processing.
Gaurav Ranade - PeerSpot reviewer
Excels at performing regression and correlation on the data
ArcSight is a legacy technology, and many customers want AI-powered technologies integrated with it. That hasn't been done yet, but ArcSight needs to catch up with the newer solutions and technologies available in the market. It can't just rely on the legacy technology from 2010 or 2012. You can't run that in 2024. It's a legacy technology with its own limitations. Customers often face issues that other software or newer solutions can resolve easily. That's the main challenge we face from customers right now. So, the only concerns are that AI needs to be integrated and scalability improved. Those are the main areas to be improved.
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
10%
Financial Services Firm
9%
Comms Service Provider
7%
Financial Services Firm
20%
Computer Software Company
14%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
What do you like most about Elastic Security?
Elastic provides the capability to index quickly due to the reverse indexes it offers. This data is crucial as it contains critical information. The reverse index allows fast data indexing because ...
What is your experience regarding pricing and costs for Elastic Security?
Since Elastic Security is community-based, it does not require significant costs. This is beneficial for SMEs as they do not need extensive budgets for security solutions.
Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.
 

Also Known As

Elastic SIEM, ELK Logstash
Micro Focus ArcSight, HPE ArcSight, ArcSight
 

Overview

 

Sample Customers

Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Find out what your peers are saying about Elastic Security vs. OpenText Enterprise Security Manager and other solutions. Updated: June 2025.
857,688 professionals have used our research since 2012.