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Commvault Cloud vs Microsoft DPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Commvault Cloud reduced operational costs, improved data protection, and enabled significant return on investment with streamlined backup management.
Sentiment score
3.3
Microsoft DPM improved backup efficiency, reduced costs, minimized data loss, and enhanced productivity with streamlined integration and minimal maintenance.
 

Customer Service

Sentiment score
7.2
Commvault Cloud's customer service is effective and responsive, though improvements are needed in staffing and local support options.
Sentiment score
5.7
Microsoft DPM support is mixed, with praise for responsiveness but concerns over limited features and paid technical assistance.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Cloud Solution Architect at Tata Consultancy
The number of people who know Commvault Cloud is lesser compared to Veeam.
Managing Director at ITS Technology Solution Pvt. Ltd.
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Support Engineer at a media company with 1,001-5,000 employees
They provide professional services that are quite good and can meet your needs.
manager/consultant at a consultancy with 1-10 employees
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud offers scalable integration across platforms, though faces challenges with SQL and Windows Server configuration complexity.
Sentiment score
5.8
Microsoft DPM scales well with Microsoft products but may need adjustments for non-Microsoft databases and user-friendliness.
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is praised for its high stability, reliability, strong support, and minimal issues, ensuring continuous dependable operations.
Sentiment score
6.3
Microsoft DPM's stability is generally praised, though some users experience synchronization issues and challenges with integration and patching.
I have not faced any downtimes with Commvault Cloud.
Managing Director at ITS Technology Solution Pvt. Ltd.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
CEO at a computer software company with 51-200 employees
The product is very stable, rating between eight and nine out of ten.
IT Administrator at a comms service provider with 51-200 employees
 

Room For Improvement

Commvault Cloud users seek improved usability, clearer licensing, better support, enhanced integration, and advanced features for a streamlined experience.
Microsoft DPM lacks user-friendliness, struggles with backups, and needs better integration, documentation, and support for efficient performance.
I would like to see AI capabilities in Commvault Cloud.
Cloud Solution Architect at Tata Consultancy
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
CEO at a computer software company with 51-200 employees
The backup should have compression, deduplication, and DR replication.
Senior Manager - System Infrastructure Software Support Team at DMS Electronics (Pvt) Ltd
Microsoft DPM could improve by adding S3 backup to S3 storage capabilities.
IT Administrator at a comms service provider with 51-200 employees
 

Setup Cost

Commvault Cloud is cost-efficient for enterprises, yet can seem pricey for SMBs; evaluating licensing options is recommended.
Microsoft DPM pricing is appealing for enterprise buyers due to integration, reasonable value, and affordability compared to competitors.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
CEO at a computer software company with 51-200 employees
Microsoft licensing is complex, especially for enterprise or data center solutions.
manager/consultant at a consultancy with 1-10 employees
The pricing of Microsoft solutions rates in the middle range at five out of ten.
IT Administrator at a comms service provider with 51-200 employees
 

Valuable Features

Commvault Cloud offers scalable data protection with fiber backup, global deduplication, cloud integration, security, and centralized management.
Microsoft DPM efficiently manages VM migration, backup, and recovery, integrates with Microsoft tools, and supports SMB environments.
We can back up unlimited TBs due to our per node license.
Support Engineer at a media company with 1,001-5,000 employees
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
Cloud Solution Architect at Tata Consultancy
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
CEO at a computer software company with 51-200 employees
Microsoft DPM impacted my organization positively, and that was definitely possible.
Senior Manager - System Infrastructure Software Support Team at DMS Electronics (Pvt) Ltd
The two-layer backup system is a particularly valuable feature in Microsoft DPM.
IT Administrator at a comms service provider with 51-200 employees
One of the most effective features of Microsoft DPM is its integration with the entire Microsoft ecosystem.
manager/consultant at a consultancy with 1-10 employees
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (3rd), File Archiving (1st), Disaster Recovery (DR) Software (3rd), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (3rd)
Microsoft DPM
Ranking in Backup and Recovery
38th
Average Rating
7.2
Reviews Sentiment
6.1
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Commvault Cloud is 4.4%, down from 6.8% compared to the previous year. The mindshare of Microsoft DPM is 0.9%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Commvault Cloud4.4%
Microsoft DPM0.9%
Other94.7%
Backup and Recovery
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
Nirukshitha Gamage - PeerSpot reviewer
Senior Manager - System Infrastructure Software Support Team at DMS Electronics (Pvt) Ltd
User finds setup straightforward but seeks wider platform support and advanced features
Microsoft DPM could implement backup capabilities for third-party systems such as Linux. They also need to consider other features such as replication to DR sites, similar to what Veeam and other products offer. Microsoft DPM didn't have that capability at that time. If they want to remain competitive in the market, they need to observe the competition and implement improvements. The backup should have compression, deduplication, and DR replication. They should also improve monitoring of the environment. Microsoft DPM didn't have these basics at that time. If they had continued development on the products, they could have reached a higher level, especially given Microsoft's significant presence and majority of servers. Microsoft DPM didn't have any support structure in the backend. If they had a support structure, we could have escalated issues. I never received any support from Microsoft DPM.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
10%
Government
6%
Computer Software Company
14%
Manufacturing Company
9%
Government
9%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

What do you like most about ThreatWise?
Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What is your experience regarding pricing and costs for Microsoft DPM?
The pricing of Microsoft solutions rates in the middle range at five out of ten.
What needs improvement with Microsoft DPM?
Microsoft DPM could improve by adding S3 backup to S3 storage capabilities. AI integration is not necessary for backups as this is not a security solution.
What is your primary use case for Microsoft DPM?
We use Microsoft DPM for backup servers. ManageEngine is used to manage workstations and servers, and Operation Manager is used for monitoring.
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
DPM, Data Protection Manager, MS DPM
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Medical Park, Centropol Energy, a.s., NCFE, D & H Distributing, Metalor, Colosseum, a.s., Sanitas S.A., Icebreaker
Find out what your peers are saying about Commvault Cloud vs. Microsoft DPM and other solutions. Updated: December 2025.
879,711 professionals have used our research since 2012.