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Commvault Cloud vs Veeam Data Platform vs Veritas Backup Exec comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Commvault Cloud reduces maintenance complexity and infrastructure costs, enhancing data recovery reliability and operational efficiency over time.
Sentiment score
7.5
Veeam Data Platform enhances efficiency and cost-effectiveness by reducing management time, storage needs, and improving scalability and reliability.
Sentiment score
4.7
Veritas Backup Exec is valued for rapid system restoration, with mixed opinions on ROI and licensing preferences.
 

Customer Service

Sentiment score
7.2
Commvault Cloud support is praised for responsiveness and knowledge, but effectiveness varies by region, language barriers, and escalation delays.
Sentiment score
7.4
Veeam Data Platform's support team is highly praised for responsiveness, with minor issues noted in escalation and response times.
Sentiment score
7.5
Veritas Backup Exec customer service is well-rated for responsiveness, though some seek improvements for quicker, more efficient support.
The number of people who know Commvault Cloud is lesser compared to Veeam.
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Most cases are handled perfectly.
I would rate their technical support a 10 out of 10.
The escalation from first, second to third tier is sometimes very long-lasting, but the resolve rate is quite high.
They don't ask us to wait for a callback or create a ticket.
I see good technical engineer support resolving issues.
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud is highly scalable and adaptable, praised for efficient data handling across various environments with enhanced growth features.
Sentiment score
7.5
Veeam Data Platform is highly scalable and adaptable, suitable for diverse enterprises but may have licensing cost implications.
Sentiment score
7.9
Veritas Backup Exec suits small to mid-sized organizations but larger enterprises should consider NetBackup for extensive data management.
It involves acquiring additional licenses as needed.
In order to scale Veeam Data Platform, we have to pay a lot more money.
Now in the current version, I can run more than one process for backup in one job for more virtual machines.
It is easy to scale Veritas Backup Exec.
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is praised for its stability and reliability, with minimal issues and prompt support, requiring technical setup knowledge.
Sentiment score
7.8
Veeam Data Platform is highly reliable with minimal issues, praised for stability, quick issue resolution, and regular performance updates.
Sentiment score
7.6
Veritas Backup Exec is favored for its stability and reliability, with users mostly rating it highly for consistent performance.
I have not faced any downtimes with Commvault Cloud.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
There are no issues with stability in Veeam Data Platform.
 

Room For Improvement

Commvault Cloud needs user-friendly enhancements, better integration, automation, and cost-efficiency to improve user experience and management simplicity.
Veeam Data Platform needs better physical server support, cost optimization, and enhanced integration with storage, cloud, and user features.
Complex installation, high costs, confusing interface, and need for better integration and scalability highlight the issues needing resolution.
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
The improvement we would like to see is the option to scale Veeam Data up in smaller sections rather than large sections, which requires paying much more.
Reducing it by 20% would make it more accessible to a broader range of customers.
OpenStack is something Veeam Data Platform doesn't support, and they haven't indicated that they will support it in the future.
Some technology improvement is needed to manage my basic business continuity plan.
I aim to monitor the functionality and probably find something this year to monitor logs from our backup system and storage and notify us about any unusual activities.
We need to have a proper image backup with a documented restore procedure, as some users were unable to do the image backup restoration due to driver issues or similar challenges.
 

Setup Cost

Commvault Cloud pricing offers flexible licensing but is often seen as expensive, with costs justifiable for larger enterprises.
Veeam Data Platform is competitively priced, offers straightforward licensing, and is valued for extensive features and ease of management.
Veritas Backup Exec offers competitive and flexible pricing, ideal for SMEs, despite varying opinions on affordability and setup costs.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
I don't consider the price expensive given its importance.
A reduction of 20% in the current cost would make the solution more attractive to clients.
Veeam Data Platform is more expensive than OpenStack because we pay for it in US dollars, while we pay for OpenStack in Egyptian pounds.
When I compare it with others, it is twice or three times cheaper.
The setup is a bit expensive at a corporate price
 

Valuable Features

Commvault Cloud offers comprehensive backup features, strong security, and flexibility, ensuring efficient data management and cost-effectiveness for enterprises.
Veeam Data Platform ensures data protection with easy management, fast recovery, security, and advanced features for IT environments.
Veritas Backup Exec provides easy-to-use, efficient data protection with diverse compatibility, robust security, and flexible, reliable backup options.
We can back up unlimited TBs due to our per node license.
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
The platform is user-friendly, comprehensive, and compatible with numerous market solutions, including virtualization and bare metal servers.
The most important aspect of this platform is data security with immutable data in the storage.
Veeam Data Platform is valuable for its stability and the ability to easily contact support for assistance.
Veritas has technical compatibility with my hardware and other systems.
It has a lot of functions and security measures, which ensure our backups are secure.
My customers find the normal file system backup features of Veritas Backup Exec effective and valuable.
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Commvault Cloud is 6.0%, down from 6.3% compared to the previous year. The mindshare of Veeam Data Platform is 11.4%, down from 18.6% compared to the previous year. The mindshare of Veritas Backup Exec is 1.6%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Veeam Data Platform11.4%
Commvault Cloud6.0%
Veritas Backup Exec1.6%
Other81.0%
Backup and Recovery
 

Featured Reviews

Matt Reller - PeerSpot reviewer
Provides extremely fast backup, is easy to manage, and is flexible
Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.
Edward Hore - PeerSpot reviewer
Reliable with good support but needs a better navigation menu
We use Veeam Data to back up our VMware infrastructure Veeam Data Platform is valuable for its stability and the ability to easily contact support for assistance. The support team provides answers whenever we need them. It is also one of the most scalable backup solutions I've worked with. The…
Pawel Augustyn - PeerSpot reviewer
Simplified interface with good performance but needs monitoring
I need to use PowerStore and Veritas Backup Exec. It is a direct backup to types, and it is supported by my backup. It offers good performance and stability, and it works properly. I am happy with this program. It is still working on aligning with security requirements and data encryption for Amazon or ATAC. It has a lot of functions and security measures, which ensure our backups are secure.
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Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
Computer Software Company
16%
Manufacturing Company
15%
Financial Services Firm
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise81
By reviewers
Company SizeCount
Small Business216
Midsize Enterprise99
Large Enterprise138
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise15
Large Enterprise29
 

Questions from the Community

What do you like most about Commvault Backup & Recovery?
Commvault Backup & Recovery's search utility is its most valuable feature.
What is your experience regarding pricing and costs for Commvault Backup & Recovery?
Commvault Backup & Recovery is priced fairly, and its performance-to-cost ratio is also better than fair. I am no...
What needs improvement with Commvault Backup & Recovery?
Commvault is a behind-the-scenes operation that's working flawlessly. So how do I know what Commvault is doing for me...
Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup ...
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file syste...
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup...
What do you like most about Veritas Backup Exec?
The most important feature is the variety of backup applications it supports, including ERP systems and most other pr...
What needs improvement with Veritas Backup Exec?
I am not the right person to mention what has to be improved in Veritas Backup Exec as I think they are working very ...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
Veeam Backup & Replication, Veeam ONE, Veeam Backup & Replication
Backup Exec, Symantec Backup Exec
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Business & Legal Resources Inc., Ohio Department of Developmental Disabilities, Alliance Healthcare, Poulin Grain Inc., Linear Technology, Northwestern University, ARKEMA, Sogegross, City of Lynchburg
Beta Offshore
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Backup and Recovery. Updated: October 2025.
869,566 professionals have used our research since 2012.