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Mimecast Incydr vs Trellix ESM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Mimecast Incydr improved cost efficiency, ensured data recovery, enhanced security, reduced downtime, and provided significant financial and administrative savings.
Sentiment score
3.2
In-house teams claim McAfee offers high ROI, but executives struggle to see it without C-level focused reports.
 

Customer Service

Sentiment score
8.8
Mimecast Incydr's customer service excels in prompt, knowledgeable support, offering efficient issue resolution and valuable online resources.
Sentiment score
4.3
Trellix ESM customer service is generally satisfactory, but technical support varies with noted delays and skill gaps.
I would rate support for Trellix ESM 10 out of 10 because if we connect with the support in the UK, we get excellent support.
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
It's rare for me to need them unless it's an issue with licensing, and they are the best in that regard.
Cyber Security Engineer at Protec
 

Scalability Issues

Sentiment score
7.9
Mimecast Incydr seamlessly scales from small to large deployments, supporting expansion with efficient licensing and storage management.
Sentiment score
8.6
Trellix ESM is highly scalable and adaptable, excelling in enterprise environments but may have limitations for medium enterprises.
Scalability is quite easier with Trellix ESM, because all we need to do is add more receivers to it, so it can go to any point.
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
 

Stability Issues

Sentiment score
7.8
Mimecast Incydr is reliable and stable, with minor issues swiftly resolved, offering robust performance and minimal service disruptions.
Sentiment score
8.3
Trellix ESM is generally stable with effective support, though some users experience bugs and interruptions affecting reliability.
 

Room For Improvement

Mimecast Incydr needs better usability, integration, reporting, legal hold, Safari support, and admin features to enhance user experience.
Trellix ESM requires stability, HTML5 migration, and upgrades in customization, integration, support, usability, and AI for improved functionality.
If there is any device which is not covered, there should not be any additional charges for writing the custom parsers on that.
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
 

Setup Cost

Mimecast Incydr offers competitive, transparent pricing with negotiable discounts, praised flexibility, and valued support, though complex licensing challenges smaller businesses.
Trellix ESM offers flexible, slightly costly licensing, valued for its SOC features, with straightforward setup and deployment.
 

Valuable Features

Mimecast Incydr provides seamless, secure data protection with versatile features and robust customer support, enhancing user trust and efficiency.
Trellix ESM excels in real-time threat detection, user-friendly interface, quick deployment, and strong integration with other technologies.
The weakest point is it doesn't cover almost all the devices, so the customer has to be more dependent on the parsers to be written by the Professional Services team.
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
 

Categories and Ranking

Mimecast Incydr
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
78
Ranking in other categories
Data Loss Prevention (DLP) (20th)
Trellix ESM
Average Rating
7.4
Reviews Sentiment
7.0
Number of Reviews
38
Ranking in other categories
Security Information and Event Management (SIEM) (27th)
 

Mindshare comparison

Mimecast Incydr and Trellix ESM aren’t in the same category and serve different purposes. Mimecast Incydr is designed for Data Loss Prevention (DLP) and holds a mindshare of 2.5%, up 1.6% compared to last year.
Trellix ESM, on the other hand, focuses on Security Information and Event Management (SIEM), holds 1.2% mindshare, up 0.8% since last year.
Data Loss Prevention (DLP) Market Share Distribution
ProductMarket Share (%)
Mimecast Incydr2.5%
Microsoft Purview Data Loss Prevention8.3%
Varonis Platform6.1%
Other83.1%
Data Loss Prevention (DLP)
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Trellix ESM1.2%
Splunk Enterprise Security7.1%
Wazuh6.4%
Other85.3%
Security Information and Event Management (SIEM)
 

Featured Reviews

Chuck_Mackey - PeerSpot reviewer
Director, Cybersecurity Consulting at a tech services company with 51-200 employees
Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support
In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue. It really has to do with the overall infrastructure and what the organization is prepared to do. If the infrastructure or the networking is a little hinky or you don't have a really finely tuned network infrastructure environment and your patches aren't up to date on your servers and your endpoints, it could get a little sticky. Other than that, it was okay. We really didn't have much problem beyond that. It took a couple of days to sort that out, but it was no big deal.
MD
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
Offers comprehensive report generation while maintaining ease of integration
We need to improve Trellix ESM by making sure that most of the logging devices available in the global market should be covered, and if there is any device which is not covered, there should not be any additional charges for writing the custom parsers on that. We can add some new features regarding AI in the future for Trellix ESM, but the maturity will take a longer time. There are many false positives that happen in an environment during the first couple of months, or around six months, so the system analyst is not able to identify whether the event which has occurred is a true positive or a false positive.
report
Use our free recommendation engine to learn which Data Loss Prevention (DLP) solutions are best for your needs.
881,733 professionals have used our research since 2012.
 

Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Manufacturing Company
12%
Performing Arts
7%
Financial Services Firm
6%
Outsourcing Company
5%
Comms Service Provider
16%
Financial Services Firm
9%
Manufacturing Company
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise24
Large Enterprise30
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise24
 

Questions from the Community

What is your primary use case for Code42 Incydr?
Data Leakage Protection on large scale environments. This can be to protect against leakage on endpoints and servers that consist of highly classified or propriety information. It can be added on a...
What is your experience regarding pricing and costs for McAfee ESM?
When discussing Trellix ESM pricing and licensing, if you consider some premium product, the pricing also has to be premium, however, enterprise customers who look for a premium product, alongside ...
What needs improvement with McAfee ESM?
Areas of Trellix ESM that could be improved or enhanced include checking on the clients who are still on-prem, especially banks, as most are not moving everything to the cloud due to confidentialit...
What is your primary use case for McAfee ESM?
My customer's usual use case for Trellix ESM involves one client, as most of the users have moved to ESM. Nowadays, they don't use IPS only, since McAfee IPS is standalone; they incorporate firewal...
 

Also Known As

Code42 Next-Gen DLP, Code42 Next-Gen Data Loss Protection, Code42 Forensic File Search, Code42 Backup + Restore
McAfee ESM, NitroSecurity, McAfee Enterprise Security Manager
 

Overview

 

Sample Customers

Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.
San Francisco Police Credit Union, Wªstenrot Gruppe, Volusion, California Department of Corrections & Rehabilitation, Government of New Brunswick, State of Colorado, Macquarie Telecom, Texas Tech University Health Sciences Center, Cologne Bonn Airport
Find out what your peers are saying about Microsoft, Forcepoint, Broadcom and others in Data Loss Prevention (DLP). Updated: January 2026.
881,733 professionals have used our research since 2012.