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CloudBees vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
CloudBees licensing offers robust ROI with security, support, and automation, enhancing efficiency and trust in production environments.
Sentiment score
7.7
Microsoft Intune reduces costs and boosts productivity by streamlining device management, enhancing security, and ensuring high return on investment.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
 

Customer Service

Sentiment score
6.9
CloudBees support gets mixed reviews, often praised for responsiveness but criticized for frequent issues and plugin upgrade suggestions.
Sentiment score
6.5
Microsoft Intune support receives mixed reviews; premium support is faster, while basic support often lacks effectiveness, needing improvement.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
 

Scalability Issues

Sentiment score
7.8
CloudBees efficiently supports scalable multi-environment operations, integrating with architectures like Kubernetes, despite notable resource consumption.
Sentiment score
8.3
Microsoft Intune offers seamless scalability, supporting thousands of users and devices with strong endpoint support and flexible licensing.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
 

Stability Issues

Sentiment score
6.6
CloudBees is generally stable but can encounter issues during upgrades, plugin compatibility, and in complex server environments.
Sentiment score
8.0
Microsoft Intune is praised for its stability and performance, despite minor bugs and occasional Azure integration issues.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
 

Room For Improvement

Users seek CloudBees improvements in speed, integration, GUI, plugins, authentication, reliability, AI integration, and standardized templates.
Microsoft Intune needs enhanced application deployment, reporting, and better support for non-Microsoft systems to improve user experience and efficiency.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
 

Setup Cost

Enterprises favor CloudBees for its core product and security features, accepting high costs due to substantial benefits.
Microsoft Intune is cost-effective due to integration with Office 365 and competitive bundling in Microsoft 365 E3 and E5.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
 

Valuable Features

CloudBees enhances CI/CD efficiency with scalability, tool integration, advanced security, cloud support, and seamless Jenkins management.
Microsoft Intune offers seamless integration, robust security, and efficient endpoint management with a centralized console for enhanced productivity.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
 

Categories and Ranking

CloudBees
Ranking in Configuration Management
11th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
Build Automation (7th), Value Stream Management Software (3rd), DevSecOps (5th)
Microsoft Intune
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
255
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
 

Mindshare comparison

As of May 2025, in the Configuration Management category, the mindshare of CloudBees is 0.1%, up from 0.0% compared to the previous year. The mindshare of Microsoft Intune is 10.3%, up from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

YashBrahmani - PeerSpot reviewer
Offers a clear visualization and overview of workflows and helpful in managing CI/CD processes
Improvement in the sense that they can do better in terms of management of logs and stuff like that because the console logs are very extensive, and that causes a lot of storage issues. That is one of the things which is there. Also, with respect to the traditional platform and the modern platform, many things have upgraded, and it has quite improved. But when we talk about the performance of the agents, it’s still very crucial because it’s not up to par. It takes a lot of time to provision the agent and to finish the build because of the SSH connection and the JNLP connection. Due to that, sometimes the agent doesn’t get provisioned. Those are some of the blockers that meet up the time in terms of administering the instance.
Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Manufacturing Company
12%
Legal Firm
11%
Computer Software Company
9%
Educational Organization
20%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with CloudBees?
There are connection issues with CloudBees, specifically between Sybase and CloudBees. We often encounter connection problems, and there are issues with the pipelines.
What is your primary use case for CloudBees?
We use CloudBees for deploying the code in higher environments, such as QA, C2, staging, and production.
What advice do you have for others considering CloudBees?
I would recommend CloudBees to others because building jobs is much easier than with other solutions.
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Also Known As

No data available
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Capital One, PEGA, vistaprint, HSBC, BOSCH, Starbucks Coffee
Mitchells and Buzzers, Callaway
Find out what your peers are saying about CloudBees vs. Microsoft Intune and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.