Microsoft Intune and CloudBees are competing in the enterprise IT management and CI/CD solutions space. CloudBees seems to have the upper hand for software development environments due to its robust CI/CD functionalities.
Features: Microsoft Intune offers seamless integration with Office 365 and Azure, facilitating single-login experiences and comprehensive device management via a single dashboard. It also excels in conditional access, although it faces challenges supporting non-Microsoft OS policies, underperforming in certain Android scenarios. CloudBees is renowned for its robust CI/CD functionalities, supporting complex pipelines, seamless automation, and flexible integration with various tools, making it highly efficient for software development applications.
Room for Improvement: Microsoft Intune could benefit from enhanced reporting, increased Linux and Android support, and improved policy application and security capabilities. Setup complexity is another pain point. For CloudBees, users see potential gains in improved log management, streamlined plugin updates, and optimized resource allocation during high-demand periods, indicating a need for more robust infrastructure support to enhance user experience.
Ease of Deployment and Customer Service: Microsoft Intune offers flexibility with both public and hybrid cloud deployment. However, customer service receives mixed reviews; higher-tier support is often necessary for complex issues. CloudBees is available across different cloud types, providing adequate support though quick issue resolution and deployment assistance remain challenging. Once set up, CloudBees is appreciated for its reliability despite the onboarding curve.
Pricing and ROI: Microsoft Intune frequently comes bundled with services like Office 365, providing cost advantages for large enterprises but can be costly for smaller companies with less integration. It promises reduced administrative strain and scalable device management, generally yielding positive ROI. CloudBees, despite higher costs, justifies its price through enterprise-level CI/CD value, enhancing security, and efficient pipeline management that translate to operational efficiency improvements.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
CloudBees DevOptics is a robust software utilized primarily to enhance CI/CD processes by offering real-time visibility into Jenkins pipelines. It facilitates effective monitoring, incident management, and decision-making through comprehensive data analysis. Users value its features like DevOps performance metrics and seamless tool integration, leading to improved operational efficiency and productivity in organizations.
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
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