

| Product | Mindshare (%) |
|---|---|
| CleverTap | 10.3% |
| SMS Ninja | 3.0% |
| Other | 86.7% |

CleverTap is the modern, integrated, Retention Cloud that empowers digital consumer brands increase customer retention and lifetime value. For brands that understand and value user retention, CleverTap drives context and individualization with the help of a unified, deep data layer, AI/ML powered insights & automation. Our patent pending ARC Engine, was invented to solve for scale, speed and security, which combined with unlimited data storage is the secret sauce to retention success.
With CleverTap, you have a powerful suite of features and capabilities, including
- Real-time analytics to uncover user trends and track behaviors
- Actionable segments to perfect your targeting
- Visually rich way to build and deliver omnichannel campaigns in seconds
- Omnichannel engagement channels across mobile, web, and the in-app experience
- Purpose-built tools for optimizing all of your campaigns
In 2021, customers used CleverTap to send over 1 trillion messages, and create about 9 million campaigns!
To know more about pricing, visit https://clevertap.com/pricing/.
SMS Ninja is a comprehensive text messaging platform empowering businesses with seamless communication and efficient customer engagement, offering automation, scheduling, and robust analytics.
Serving tech-savvy industries, SMS Ninja provides businesses with a cutting-edge tool for optimizing client interactions through timely, personalized messages, crucial for maintaining customer relationships and driving engagement metrics. The platform integrates effortlessly into existing workflows, ensuring that businesses can automate routine communications and improve response rates with minimal manual input. With its advanced analytics and reporting capabilities, it offers insights crucial for crafting data-driven strategies and improving communication efficiency.
What are the essential features of SMS Ninja?Implementing SMS Ninja in industries like retail and finance provides targeted solutions to enhance customer outreach efforts. Retailers leverage SMS Ninja for promotional campaigns, while financial institutions use it for secure, real-time customer notifications. In healthcare, it supports appointment reminders and patient updates, ensuring timely communication and higher satisfaction rates.
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