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Forcepoint Email Security [EOL] vs Fortra's Clearswift Secure Email Gateway comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare One
Sponsored
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Email Security (20th), Secure Web Gateways (SWG) (12th), Data Loss Prevention (DLP) (21st), Cloud Access Security Brokers (CASB) (13th), Distributed Denial-of-Service (DDoS) Protection (8th), Software Defined WAN (SD-WAN) Solutions (12th), Access Management (11th), Bot Management (3rd), ZTNA as a Service (9th), ZTNA (4th), Secure Access Service Edge (SASE) (10th), Remote Browser Isolation (RBI) (3rd)
Forcepoint Email Security [...
Average Rating
7.8
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Fortra's Clearswift Secure ...
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
0
Ranking in other categories
Email Security (29th)
 

Featured Reviews

CV
Network Architect at IP Dimension
Cloud security has improved remote access and has reduced costs for smaller client sites
I have used Cloudflare One's Identity-Aware Proxy, and it is quite straightforward from what I have seen so far. The app registration on the Azure side integrates fully into Cloudflare, and I am very satisfied with that part because it is easy to set up. The integration of Cloudflare One's Secure Web Gateway and Zero Trust Network Access works without any issues. That part is pretty automatic, and if you complete the rest of the setup, it comes together by itself with no issues from my side. What makes it nice is that we can actually start replacing on-site firewalls at this stage for the smaller clients because it does not matter if they go to a coffee shop or work from home; they are still secured by the same connection. The hops get shorter and you get better latency. We have done testing to see if it is better. One thing that we did notice with our proof of concept with our current client is that they have people connecting from the UK. When they used their previous VPN solution, uploading CAD drawings and other files to the server took a long time. They mentioned that it is much quicker on Cloudflare One's solution. I definitely believe that is part of the improved performance, and I am satisfied with that as well. What is nice about Cloudflare One is that it makes the setup easier and also easier to train technicians to maintain it. Compared to legacy systems, we do not need to get fancy firewalls in place that are costly. That is definitely also a cost-saver with Cloudflare One.
MB
Senior IT Security at ALEXBANK
Easy to use and setup and expands well
We primarily use the solution for email security The solution is very easy for administration. The interface is very good.  It's easy to set up initially. We have found the product to be stable.  It can scale well.  The solution could use better integration capabilities.  There are other…
PC
Systems Administrator at a financial services firm with 1,001-5,000 employees
Stable, but malware needs improvement and customer support is poor
They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer support. The support is poor, the supplier takes a lot of time and it's expensive. We have some issues here when I contact the supplier, it takes a lot of time for them to get back to us but there's no solution. I am now looking at Symantec as a possible alternative.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has different options that can be used to differentiate DDoS attacks."
"Cloudflare Access is part of the Zero Trust philosophy."
"Cloudflare is by far the most effective solution that I have come across."
"It's a perfect solution from my perspective; it's easy to understand and easy to configure."
"We mostly use Cloudflare WAF, and gets basic Cloudflaire DDoS, caching as extra bonus . We like the factor these features are all integrated into 1 console, simple to manage."
"I'm very satisfied with the environment and the dashboard."
"Using Cloudflare One makes my work quite easy because for DDoS protection, all I need to do is understand the OSI model and click; it makes it easier than trying to write a command line or use a Linux command."
"The blocking feature is very good."
"The solution has been very stable over the years."
"Forcepoint Email Security is a unique endpoint management solution that secures our centralized management, our web, our DLP, and data."
"This is a reasonably stable solution."
"It is good at data leakage prevention (DLP). You can create the data exfiltration profile while sending the emails, which is one of the key advantages of the solution."
"Using Forcepoint, we have created policies and rules for any suspicious mail. It is blocked and only released by an admin's approval."
"With businesses running on email now, the companies are completely protected with this solution, and our customers are happy."
"The Forcepoint Email Security roadmap easily integrates with the data loss prevention (DLP) suite of Forcepoint. Therefore, the customer doesn't have to buy another solution for DLP."
"The solution is very easy for administration."
"Go for it! I think it's an excellent product with great technical support."
"A stable solution."
"Ability to create your own content-filtering policies with relative ease."
"We use a few features for web proxy, and another feature is the email content filter and malware for our internal policy in the email content."
 

Cons

"The tool should provide on-premise versions. Currently, all versions are cloud-based."
"Operating and tuning the product is difficult."
"Cloudflare One is not very powerful, but for what we require, it is basic and sufficient."
"Our customers no longer use Cloudflare because its service is subpar."
"The response time for support must be reduced."
"The free plan has limitations. For example, I can only set up three rules, and the application firewall is unavailable."
"There are premium tier live service and lower tier live service, so we opted for the lower tier. But there is no medium tier where we pay a little extra and get a bit more service. So if that can be improved."
"They don't have a person to provide support for customers using the solution under their free plan."
"An area for improvement in Forcepoint Email Security is technical support. The agents need to be more knowledgeable. The support also needs to be faster."
"Technical support is lacking. It could be a lot better."
"I would like to see some improvement like cloud application and integration capabilities and the classification part is missing from the DLP."
"This solution could be improved by providing further functionality to reduce or to block ransom attacks, cross-site scripting and man-in-the-middle attacks."
"We've fixed a couple of issues on the solution so far. It doesn't work perfectly all the time."
"The solution could use better integration capabilities."
"The pricing could always be just a little bit better."
"Forcepoint is the best for DLP, but it is not better than other solutions in terms of phishing emails or threat protections on the email. It has less visibility over there. They might need to enhance these components because other solutions, such as Cisco Email Security and IronPort, have more advanced features. Forcepoint should focus more on threats and spam. They have a small database for spam. They must increase their solution's capability from this perspective."
"I am not satisfied with Clearswift because of the lack of customer support."
"FTP server and TRUST Manager functionality."
"Malware needs improvement."
 

Pricing and Cost Advice

"The pricing is somewhere in the middle. I would rate the pricing a seven out of ten."
"The solution is not that expensive."
"The pricing of the solution is cheap. The licensing cost is also very low. I rate the cost and pricing a three out of ten."
"The solution's pricing lacks transparency."
"The price tag is no longer $200,000, but rather $300,000 to $400,000. It's twice."
"The prices are slightly expensive."
"Cloudflare Zero Trust Platform's pricing is good."
"My company has to make yearly payments towards the licensing costs attached to the solution. There are no hidden charges apart from the licensing costs of the solution."
"When compared to other email security solutions, the price is not cheap."
"My company pays for Forcepoint Email Security licensing annually."
"Licensing is a yearly subscription that is based on the number of users."
"Its licensing is quite easy and straightforward. They have two or three suites, and the price is negotiable. It depends upon the size of the deal. They have multiple licenses. The standard is one, and then there are additional licenses that you can go for. There are three or four licensing models. You have the network suite, endpoint suite, email security, and the standard one."
"The licensing is user base (per user). The product is purchased mostly by medium to large companies. For smaller companies, we have other solutions because the pricing is not cheap."
"There are three types of support licenses."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
19%
Comms Service Provider
10%
Financial Services Firm
9%
Manufacturing Company
8%
Financial Services Firm
16%
Outsourcing Company
9%
Healthcare Company
9%
Performing Arts
7%
Construction Company
12%
Financial Services Firm
10%
Retailer
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise12
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise5
Large Enterprise1
No data available
 

Questions from the Community

What needs improvement with Cloudflare Zero Trust Platform?
In my opinion, Cloudflare One can be improved mainly through compatibility, as the integration should be much simpler...
What is your primary use case for Cloudflare Zero Trust Platform?
Cloudflare One's primary use case for my organization is to protect servers and to provide remote access with the VPN...
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Also Known As

Cloudflare Area 1 Email Security, Cloudflare Bot Management, Cloudflare Gateway, Cloudflare Zero Trust Platform, Cloudflare DDoS, Cloudflare SASE & SSE Platform
Websense Email Security
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Overview

 

Sample Customers

23andMe
Alphawest, Amadori, AudioNova, Betsson, Confartigianato Vicenza, Davies Turner, iGATE, Lake Michigan Credit Union, Landa Digital Printing, Northern California Bank, Scavolini, Toyota
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