Citrix Endpoint Management vs Ivanti Neurons for MDM comparison

Citrix and Ivanti are both solutions in the Unified Endpoint Management (UEM) category. Citrix is ranked #14 with an average rating of 6.8, while Ivanti is ranked #15 with an average rating of 6.0. Citrix holds a 2.1% mindshare in UEM, compared to Ivanti’s 3.3% mindshare. Additionally, 84% of Citrix users are willing to recommend the solution, compared to 85% of Ivanti users who would recommend it.

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Executive SummaryUpdated on Oct 10, 2024

Citrix Endpoint Management and Ivanti Neurons for MDM are in the mobile device management space. Citrix stands out with superior integration and security, while Ivanti Neurons offers a broader feature set and better value.

Features: Citrix Endpoint Management includes integration with Citrix solutions, advanced security like secure email, app management, and focus on endpoint security. Ivanti Neurons offers AI-driven automation, proactive security, and seamless management across devices and operating systems.

Room for Improvement: Citrix could enhance its deployment simplicity, user interface, and flexibility for non-Citrix environments. Ivanti Neurons may improve in-depth security customization, integration capabilities with third-party apps, and advanced reporting features.

Ease of Deployment and Customer Service: Citrix has a straightforward deployment with emphasis on security and integration, yet complexity can arise. Ivanti Neurons highlights an intuitive deployment model and proactive support, making setup and management user-friendly.

Pricing and ROI: Citrix’s higher setup costs reflect its integration and security focus, but users report favorable ROI. Ivanti Neurons is a cost-effective option, offering quicker ROI due to automation and reduced management costs.

To learn more, read our detailed Citrix Endpoint Management vs. Ivanti Neurons for MDM Report (Updated: April 2025).

Buyer's Guide

Citrix Endpoint Management vs. Ivanti Neurons for MDM

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of June 2025, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 34.4%, down from 41.0% compared to the previous year. The mindshare of Citrix Endpoint Management is 2.1%, up from 2.1% compared to the previous year. The mindshare of Ivanti Neurons for MDM is 3.3%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Unified Endpoint Management (UEM)

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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VivekKumar10

Co-Founder at Virajo

Solution supports seamless integration and promotes effective device management

For technical support of Citrix, I find they are responsive, but L1 is not very capable; this product requires some mature understanding, so sometimes they can handle small problems, but for major or architecture-related issues, their L3 or our L3 engineer helps them understand the problem.I would assess the technical support of Citrix as a seven from 1 to 10.

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Mahadi Ma

Engineer at M.Tech

Useful tunneling, beneficial enterprise integration, and priced well

The scalability of MobileIron UEM is good for on-premise and cloud deployments. MobileIron UEM has given the customer the ability to manage how many devices they have. If they have more than 10,000 devices, they need to upgrade the server. For example, they might need to upgrade the CPU or memory, et cetera. We have approximately 5,000 to 10,000 users using this solution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Intune's most valuable features are its device management capabilities, particularly its centralized integration with other Microsoft stack components."

"It's normally able to meet 100% expectations of our customers."

"Technical support, in general, has been quite helpful."

"The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."

"Overall, the stability is good."

"The biggest asset is the range of device management options available with Intune, whether it is a Windows device, a Linux device, a Mac device, or mobile devices."

"Intune makes our organization more secure and flexible. We can onboard new employees faster and more securely. We are a governmental organization with strict regulations, and Intune helps us comply with those requirements."

"I particularly appreciate the administration and security features, which can be deployed easily."

More Microsoft Intune pros

"For mail containerization, Citrix Endpoint Management is very good, for document reading is very good, and if I have in-house applications, then if I want to publish them without compromising the data, then it's very good."

"We have found the ability to manage user accounts on shared devices valuable as it reduces the need for multiple licenses, which saves costs."

"The product is capable of acting in many different ways to help secure architecture."

"We have found the ability to manage user accounts on shared devices valuable as it reduces the need for multiple licenses, which saves costs."

"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."

"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."

"The MAM applications of the product are great."

"We have seen improvements in compliance management on the devices."

More Citrix Endpoint Management pros

"The products are quite good when they are operational."

"The company provides great customer service."

"The most valuable features of MobileIron UEM are tunneling and enterprise integration."

"The products are quite good when they are operational."

"It's effective in what it is able to achieve and it's easy to use."

"The most valuable feature is that everything is in one place, which makes it easy to manage."

"The user interface is user-friendly."

Cons

"Manually syncing devices to enforce policies is cumbersome."

"Intune is not the most user-friendly mobile device management platform available."

"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."

"Intune's third-party patch management could be better. It should be easier for the average system admin to keep non-Microsoft applications updated."

"Customer service is not really good. I would give it a six out of ten. The main issue is the time it takes to get someone involved who truly understands what the product does."

"From my level of analysis, the feature I would prefer to see added to Microsoft Intune is extensive support. Anything that helps to diagnose the problem and solve it would be useful."

"I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune."

"The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."

More Microsoft Intune cons

"Requires integrating with ABM before enabling some of the features."

"The iOS version updates do not work as well as I would like."

"The support provided by Citrix needs improvement."

"The tool’s battery usage was high."

"For technical support of Citrix, I find they are responsive, but L1 is not very capable; this product requires some mature understanding, so sometimes they can handle small problems, but for major or architecture-related issues, their L3 or our L3 engineer helps them understand the problem."

"I would rate Citrix Endpoint Management as two out of ten overall, due to the policy changes and the lack of significant features or stability improvements."

"Support for inventory management of Apple devices should be added."

"The iOS version updates do not work as well as I would like."

More Citrix Endpoint Management cons

"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."

"We would like the initial setup to be simpler."

"The release of new versions often goes in the wrong direction with Ivanti. The test team or the testing procedures are flawed because they release new versions with numerous basic issues."

"The interface is complicated and not very easy to use."

"MobileIron UEM could improve the monitoring of devices."

"UI needs an upgrade, feels very outdated."

"The release of new versions often goes in the wrong direction with Ivanti."

Pricing and Cost Advice

"The E5 license is expensive."

"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."

"The licensing costs we leave up to the customer and these vary from one to another."

"While I don't have access to high-level financial information, I believe we have achieved lower costs with this implementation."

"We have the business premium licenses for the solution."

"The Intune license model is costly."

"It is expensive. The cost depends on the license that we choose."

"It's affordable for the protection it gives. There are no additional costs."

More Microsoft Intune pricing and cost advice

"The licensing costs vary depending on the customer and the licensing model. We have three main types: per-user, subscription, and concurrent user licenses, plus a user-based model."

"The price of MobileIron UEM is very good."

"My impression is that MobileIron is very expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Educational Organization

11%

Financial Services Firm

Manufacturing Company

Educational Organization

30%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Financial Services Firm

14%

Educational Organization

13%

Computer Software Company

13%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

See all answers

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about Citrix Endpoint Management?

One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to e...

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What needs improvement with Citrix Endpoint Management?

The main issue is the change from perpetual licenses to subscription-based ones, which has increased our costs signif...

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What is your primary use case for Citrix Endpoint Management?

Whenever I need to check my email with my mobile phone, Citrix Endpoint Management is essential for our firm. Without...

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What is your experience regarding pricing and costs for MobileIron UEM?

This is not a cheap solution. I do not have exact pricing information as I am not responsible for this aspect.

See all answers

What needs improvement with MobileIron UEM?

The release of new versions often goes in the wrong direction with Ivanti. The test team or the testing procedures ar...

See all answers

What advice do you have for others considering MobileIron UEM?

My rating for the overall solution is six out of ten.

See all answers

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Product Reports

Buyer's Guide

Microsoft Intune

May 2025

Download Microsoft Intune product report

Buyer's Guide

Citrix Endpoint Management

June 2025

Download Citrix Endpoint Management product report

Buyer's Guide

Unified Endpoint Management (UEM)

June 2025

Download Ivanti Neurons for MDM product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

MobileManager, Zenprise, XenMobile

MobileIron UEM, MobileIron Unified Endpoint Management, MobileIron EMM, MobileIron Enterprise Mobility Management

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

XenMobile is a comprehensive solution to manage mobile apps, data and devices, available both on-premises and in the cloud. Users have single-click access to all of their apps from a unified corporate app store and IT can easily configure, secure and support mobile devices. With XenMobile technology, IT can meet their compliance and control needs while giving users the freedom to experience work and life their way.

Citrix

Everywhere Work is here

Dealing with increasing demand for devices, applications and platforms?

Ivanti Neurons for MDM is your single solution to manage iOS, iPadOS, Android, macOS, ChromeOS and Windows.

Cloud‑based device management and security

Secure and manage endpoints running iOS, iPadOS, Android, macOS, ChromeOS and Windows.

Simple onboarding and provisioning process

Quickly and easily onboard devices and provision them over the air with all the apps, settings and security configurations they need.

Seamless, productive user experience

Deliver a delightful, native user experience across any device and OS while improving productivity.

Reduce the complexity and cost of endpoint management

Manage and protect any iOS, iPadOS, Android, macOS, ChromeOS, Windows and VR/XR device, from a single cloud-based solution.

Manage devices everywhere business happens

Know the devices your supply chain workers rely on are updated and in good operating condition, ready for the day’s business.

Ivanti

Sample Customers

Mitchells and Buzzers, Callaway

Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company

Frontier Airlines

Buyer's Guide

Citrix Endpoint Management vs. Ivanti Neurons for MDM

April 2025

Free Report: Citrix Endpoint Management vs. Ivanti Neurons for MDM

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