


Cisco Web Security Appliance and Mimecast Advanced Email Security offer robust security solutions in their respective categories, with Cisco excelling in web security and Mimecast in email protection. Cisco has the upper hand in integration into its own ecosystem, while Mimecast is superior in email security features.
Features: Cisco Web Security Appliance is advantageous with its gateway functionalities, proxy features, and strong visibility and control on web activity. It integrates efficiently within the Cisco environment, ensuring stable operation and security benefits. Mimecast Advanced Email Security is recognized for its email security features such as sandboxing, anti-spam capabilities, and archival services, providing effective protection against phishing and integration with Microsoft 365.
Room for Improvement: Cisco Web Security Appliance users suggest the need for price reductions, improved multi-instance features, better technical support, and enhanced user interfaces. Mimecast Advanced Email Security requires minimized false positives, improved tech support and pricing, and better management console interfaces.
Ease of Deployment and Customer Service: Cisco Web Security Appliance is commonly deployed in on-premises and hybrid cloud setups, praised for its technical support despite sometimes slow response times. Mimecast Advanced Email Security excels in public and hybrid cloud deployments, valued for its rich documentation and dependable support, albeit with occasional delays.
Pricing and ROI: Cisco's pricing is often viewed as high but justified by its broad capabilities and robust support, potentially not ideal for smaller businesses. Mimecast is considered expensive with user-based licensing, with some users finding it favorable compared to competitive market options like Microsoft's integrated offerings in 365. Both solutions require significant financial commitment but offer strong security efficiencies and protection.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
The ROI which companies see should be able to justify buying Mimecast Advanced Email Security.
They are very fast, responsive, and knowledgeable.
The quality of the support is fantastic.
We had promising discussions about resolving these issues, but no real action followed.
Generally, the response time for resolving issues is getting slower.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
The customer support for Mimecast Advanced Email Security is excellent.
We instantly get customer support from Mimecast Advanced Email Security whenever there is a requirement.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
It handles email flow very smoothly, and we never face any issues with email delivery as our organization grows or email volume increases.
If Mimecast Email Security introduces API solutions, it will dominate the market.
While our user base remains around 2,200, I believe it can adapt to much larger requirements as needed, based on discussions with others managing larger organizations.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
We've experienced zero downtime.
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
It is very stable, a product that I put on the network, and it will run for a very long time.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
The issues we did have were causing quite a lot of problems.
Mimecast Advanced Email Security is a good product and is very stable.
It is not as intuitive as the rest of the platform.
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Our iboss subscription access should be more secure with an OTP or VPN etc.
Once it is done correctly, the functionality and reports become valuable, although the implementation part can still be challenging.
When you buy an XDR provider, they give you a complete holistic story around it, showing what has happened, which email somebody has clicked on, whether there have been any changes, and whether there is any network activity.
A lot of emails were missed despite being known samples.
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
Cisco is not a product for small companies due to its pricing.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Regarding the price, I think that in terms of similar products, it is pretty much in the same line, so I think it's reasonable.
Overall, my experience with pricing, setup costs, and licensing was smooth.
The solution's mental health function can detect if someone needs help.
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
When I integrate these three products, it efficiently prevents malware, showing which endpoint is affected and providing a comprehensive view of the endpoint connections.
There was a signature phishing scam on the internet, but Mimecast Advanced Email Security caught it before it came to fruition and instantly blocked that signature-based phishing scam.
It easily generates reports about the kinds of emails coming in weekly and classifies them into various categories, making it very helpful to analyze and ensure our email gateway remains safe and secure by updating all security patches.
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
| Product | Mindshare (%) |
|---|---|
| iboss | 3.5% |
| Mimecast Advanced Email Security | 0.7% |
| Cisco Web Security Appliance | 1.9% |
| Other | 93.9% |



| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 7 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 7 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 12 |
| Large Enterprise | 18 |
Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.
Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.
What are the most important features of Iboss?The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.
Cisco Web Security Appliance delivers robust web security, combining efficient proxy functions with strong malware protection and seamless Cisco integration. It enhances security management and is favored by enterprises for its scalability and stability.
Cisco Web Security Appliance is a comprehensive tool used for safeguarding network traffic through powerful proxy capabilities, effective URL filtering, malware protection, and identity checks. Enterprises rely on it for controlling internet browsing, compliance, and securing remote work activities. With advanced features like SSL decryption, content filtering, and real-time policy enforcement, it offers centralized management with intuitive controls. While praised for its reliability, users seek a more affordable price, better support, a simplified interface, and enhanced integration abilities. Supporting Active Directory, it provides granular security measures for efficient web access management.
What are the key features of Cisco Web Security Appliance?Cisco Web Security Appliance is widely implemented across industries like finance, healthcare, education, and government. It protects sensitive data and meets regulatory compliance by controlling web access and ensuring secure remote connectivity for a diverse workforce.
Mimecast Advanced Email Security offers advanced features like sandboxing, email archiving, and phishing protection. It's known for integration with Microsoft 365 and user-friendly admin management, making it a robust choice for secure communications.
Focused on safeguarding emails, Mimecast Advanced Email Security integrates seamlessly with Microsoft 365, providing features such as sandboxing, spam filtering, and email archiving. It delivers comprehensive protection against phishing, identity threats, and impersonation attempts. Administrators benefit from the ability to monitor external communications and customize configurations, enhancing email security. Users appreciate the intuitive admin console and responsive support team. Although it faces challenges in threat detection rates and administration complexity, its capabilities in email monitoring, spam filtering, and URL inspection remain valued by enterprises seeking reliable email security that supports compliance needs.
What key features should users explore?
What benefits can impact ROI?
Mimecast Advanced Email Security is implemented across industries to protect against email threats like phishing, spam, and malicious attachments. It serves as both a gateway and an archiving tool, supporting compliance in healthcare and finance by offering features like URL protection and data loss prevention. Enterprises leverage its capabilities to secure inbound and outbound communications effectively.
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