We performed a comparison between Cisco Web Security Appliance and Skyhigh Security based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Cisco Web Security Appliance is the preferred choice over Skyhigh Security according to user reviews. Users praise its strong web reputation and anti-malware protection, customizable policy framing, and user-friendly interface. It offers different access levels for various groups and integrates with Active Directory. SSL decryption provides full visibility of network traffic, and Umbrella DNS security is a standout feature. On the other hand, Skyhigh Security is considered a market leader but lacks support for unsanctioned applications, has weak API integration, and limited training resources.
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The setup was very easy and straightforward."
"The most valuable features of the solution are the functions of proxy for the users who use the internet and the security it offers against the not-so-secure web pages."
"I would recommend this solution to others."
"The best feature of Cisco Web Security Appliance is its policy framing. It also has a good UI and it can handle traffic well. Cisco Web Security Appliance is a good product."
"Cisco regularly upgrades features for the customer's security requirements."
"This solution offers categorization for YouTube and other specific applications from Facebook to WhatsApp, which can be controlled whether it's on mobile or PC."
"The technical support is good. It is reactive and the documentation is very specific and very useful."
"Cisco is the best in giving technical support. There is no doubt about that."
"The most valuable features of McAfee Web Gateway are anti-malware, reports, and powerful categorization of web pages."
"User analytics."
"Box API features with DLP capabilities."
"Improves creation of security alerts on web proxy logs by having a separate system interpret said logs."
"It also prevents you from writing data to your Gmail and does not allow you to move your data outside of the corporate system. That is the most important feature for me."
"A stable solution with good support."
"It gives us visibility into how the data is being used within our cloud environment."
"Offers a very strong URL spam filtering feature."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"As Cisco Web Security Appliance is eight years old, though it's simple to access its UI, the UI needs a little bit of updating. If it could be more interactive similar to the latest gen solutions, that would improve the product. Adding a few more integrations would also make Cisco Web Security Appliance better."
"Customer support is good but could be improved."
"The solution is not very compatible with other products."
"Cisco lacks a GUI-based troubleshooting feature compared to products by other vendors."
"The GUI is not user-friendly, so it needs to improve or be simplified."
"Technical support needs to be improved because they take a very long time and there is no communication or notification."
"We would like to see a security service head, where we can combine all the security into one solution."
"The solution could improve the graphical user interface. It is not up to the regular standard of what we would expect from Cisco. Additionally, they need to improve the categorization when blocking in the settings. The CLI could have a better view than the graphical user interface but I did not investigate further."
"There isn't really any aspect that is lacking."
"User interface could be more intuitive."
"Though the Skyhigh Dashboard is processing large amounts of data, the speed of the Dashboard could be improved."
"It needs to be more user-friendly, as it is a little bit complicated to use."
"I think that the User Interface could be improved."
"One area for improvement I've seen in Skyhigh Security is that it lacks support for unsanctioned applications, where customers have their applications. Those applications do not come from Microsoft or other popular vendors. For example, Microsoft has support for Teams and it has support for OneDrive, but it doesn't have support for custom applications built by customers. Customers have internal teams building and publishing applications to the external world, but Skyhigh Security doesn't have support for those applications, and this is the main problem I've seen. The solution only supports a pool of applications that are from Microsoft and other major SaaS vendors. McAfee doesn't provide support for custom applications, compared to other vendors who provide it. For example, Bitglass and Netskope both have support for custom applications. Another area for improvement in Skyhigh Security is that its API support is a little weak. I also have not seen a strong integration between the solution and other McAfee products."
"McAfee Web Gateway could improve the reporting. We have the reporting on a separate server and sometimes the database becomes full. These aspects could improve."
"You can integrate Skyhigh's rules with Active Directory groups. For example, you can allow access to a specific website for a defined set of users. I can do that, but the rules are not straightforward. It can look up the group in Active Directory. However, it doesn't always find the proper group name. The rule configuration should be simpler and more granular. The admin should be able to map 80 groups in the rules quickly."
Cisco Web Security Appliance is ranked 10th in Secure Web Gateways (SWG) with 29 reviews while Skyhigh Security is ranked 7th in Secure Web Gateways (SWG) with 51 reviews. Cisco Web Security Appliance is rated 7.8, while Skyhigh Security is rated 8.4. The top reviewer of Cisco Web Security Appliance writes "Ensures security for remote workers". On the other hand, the top reviewer of Skyhigh Security writes "Good scalability, but the technical support service needs improvement". Cisco Web Security Appliance is most compared with Cisco Umbrella, Zscaler Internet Access, Fortinet FortiProxy, Forcepoint Secure Web Gateway and Symantec Proxy, whereas Skyhigh Security is most compared with Zscaler Internet Access, Netskope , Microsoft Defender for Cloud Apps and Symantec Proxy. See our Cisco Web Security Appliance vs. Skyhigh Security report.
See our list of best Secure Web Gateways (SWG) vendors.
We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.