Try our new research platform with insights from 80,000+ expert users

Cisco Umbrella vs Netskope comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)
Cisco Umbrella
Ranking in Cloud Access Security Brokers (CASB)
2nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
122
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (1st)
Netskope
Ranking in Cloud Access Security Brokers (CASB)
3rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
46
Ranking in other categories
Secure Access Service Edge (SASE) (2nd)
 

Mindshare comparison

As of January 2026, in the Cloud Access Security Brokers (CASB) category, the mindshare of iboss is 2.5%, up from 1.7% compared to the previous year. The mindshare of Cisco Umbrella is 11.2%, down from 14.0% compared to the previous year. The mindshare of Netskope is 14.7%, up from 14.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Access Security Brokers (CASB) Market Share Distribution
ProductMarket Share (%)
Cisco Umbrella11.2%
Netskope14.7%
iboss2.5%
Other71.6%
Cloud Access Security Brokers (CASB)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
Emilio Montoya - PeerSpot reviewer
CTO at PROA
Ensures internet navigation safety and boosts productivity
The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.
AV
Cyber security consultant at L&T Technology Services
User-friendly console integrates robust security features for seamless traffic management
Netskope serves as a single web console carrying out multiple functionalities: Zero Trust Network Architecture (ZTNA), Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), Web DLP, and firewall services. I can toggle between these features on a single platform, enhancing ease of use. In comparison, Zscaler requires multiple consoles for managing similar features. Having these functionalities integrated into one dashboard makes Netskope efficient and user-friendly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"Technical support is pretty sharp and very responsive."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Its initial setup was straightforward."
"Our primary use case for this product is DLP,"
"I have found the malware protection feature valuable. It is helpful and deliverable and is able to protect my entire organization from getting compromised. It also prevents us from visiting any malicious sites which are not visible to the users."
"The features of Cisco Umbrella benefit my company by allowing us to do protective DNS instead of URL filtering, which lets us avoid having to backhaul traffic and run it through a firewall in a data center."
"One of the most important features is the security posture check which Umbrella offers when a user accesses any website. That is one of the most unique features that it offers."
"We can have a full overview and a quick overview of all the DNS requests. For us, it's quite important."
"It has the ability to quickly block new threats."
"The customer experience is very good, and the product improves security posture."
"The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us."
"The most valuable feature of this solution is its reliability."
"The detection capability is very nice and lightweight."
"The product's analytics part is pretty fine."
"The most valuable features of the solution are that the support is very good and the dashboards are easy and intuitive to use."
"We use Cisco VPN for remote access. Additionally, we have started implementing Netskope with a strong focus on security. Our primary goal is to protect users from accessing malicious sites. We also plan to implement DLP based on our data, as data security is our main concern."
"It has hundreds of features and many of them are useful."
"Netskope serves as a single web console carrying out multiple functionalities: Zero Trust Network Architecture (ZTNA), Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), Web DLP, and firewall services."
"A very straightforward interface."
"Netskope started with a cloud-first approach, which makes it adaptable to the day-to-day changes that the cloud will generate."
 

Cons

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"Its pricing could be better."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"I would like for them to continue building on IPS and IDS functionalities."
"The solution could be faster as the process is very slow."
"Client delivery and client updates should be improved. Client delivery was not as easy as expected. Another area for improvement is the integration of escalation procedures for security issues."
"We need to work on integration as it is very complex."
"Its on-prem rollout is quite challenging. It needs better coordination with the Internet Service Provider. It is a cloud-based solution, and any endpoint that connects to it has to go through all the gateway ISPs, but some of the ISPs block HTTPS-based DNS. That's where the challenge occurs with Umbrella."
"The channel of support needs improvement. It is not under normal Cisco support, and I cannot simply call for support."
"We've noticed some issues with the SWG where, when I'm connected, it thinks I'm in Miami, Florida instead of Savannah, Georgia."
"In my experience with Umbrella support, sometimes the response times take a bit more time than we would like... sometimes, if you go through email, it can take quite a while to get a response."
"It should have user behavior analysis and diverse analysis."
"There could be better integration with other solutions."
"The right categorization of websites needs improvement. It is important for the solution to correctly categorize websites as genuine or non-genuine, fitting them into the right category."
"I would like to see more threat protection in Netskope's Zero Trust Network Access."
"The configuration and user behaviour analytics can be improved."
"Setting up policies is something that we having been doing, and if the vendor were to provide example use cases that included different implementation options then it would be very useful for us."
"The solution's implementations can be made much easier because, currently, it is complex in nature."
"There is currently no DLP on-premises."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"I think Cisco Umbrella is priced well. We have a mix of customers with different verticals such as education. We have clients in the commercial space as well. Umbrella is at a good price point for all of our customers."
"The price could be lower."
"You can request an evaluation license​."
"Cisco Umbrella is not a cheap product. However, it's not a matter of the cost; it's more a matter of the value of security. It is easy to measure this value when you have a security incident. I think the price is a good trade-off for a product that can help you avoid security threats."
"There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user."
"The price could be lower."
"I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."
"Cisco uses subscription models for the pricing and there are three subscription plans."
"Licensing is on a yearly basis."
"It is an expensive solution."
"Pricing is a little expensive but it is affordable."
"I would rate the pricing nine out of ten."
"The price of the solution is fair but it depends on your use case."
"On a scale from one to ten, where one is expensive, and ten is cheap, I rate the solution's pricing a six out of ten."
"I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is low price."
"I recall that the price was considerably cheaper than that of Zscaler. It was around 60,000 AUD for 1,000 users per year and included some training and some premier support offerings. If we wanted to take advantage of the CASB capabilities, then there was an additional subscription fee, for which we didn't have the budget. On price, I would give Netskope a three or four out of five because it's quite expensive, but it offers a lot of value."
report
Use our free recommendation engine to learn which Cloud Access Security Brokers (CASB) solutions are best for your needs.
880,315 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
Computer Software Company
14%
Manufacturing Company
9%
Financial Services Firm
9%
Healthcare Company
6%
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
11%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise30
Large Enterprise51
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise9
Large Enterprise25
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What do you like most about Netskope CASB?
The product's analytics part is pretty fine.
 

Also Known As

iBoss Cloud Platform
OpenDNS
Netskope CASB
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
NetApp, Genomic Health, Caterpillar, Apollo, Pandora, Continental Resources, Fractal, infinera, Tesla
Find out what your peers are saying about Cisco Umbrella vs. Netskope and other solutions. Updated: December 2025.
880,315 professionals have used our research since 2012.