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Netskope vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
8th
Ranking in Secure Access Service Edge (SASE)
10th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
Secure Web Gateways (SWG) (10th), Internet Security (4th), Web Content Filtering (3rd), ZTNA as a Service (11th)
Netskope
Ranking in Cloud Access Security Brokers (CASB)
4th
Ranking in Secure Access Service Edge (SASE)
4th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
43
Ranking in other categories
No ranking in other categories
Zscaler Zero Trust Exchange...
Ranking in Cloud Access Security Brokers (CASB)
3rd
Ranking in Secure Access Service Edge (SASE)
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
63
Ranking in other categories
Data Loss Prevention (DLP) (3rd), Application Control (3rd), ZTNA as a Service (1st), Cloud Security Posture Management (CSPM) (13th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of May 2025, in the Cloud Access Security Brokers (CASB) category, the mindshare of iboss is 1.9%, up from 1.3% compared to the previous year. The mindshare of Netskope is 14.8%, up from 13.2% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 9.4%, down from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Access Security Brokers (CASB)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Valan Arasu - PeerSpot reviewer
Provides good visibility, integrates well with other components, and enables organizations to protect their data
Netskope’s CASB provides good visibility of the applications being used. We can use Shadow IT based on the traffic. DLP and CASB are valuable features. The tool provides extensive DLP features. We can create any level of policies and protect our data on-premise or cloud. The tool integrates with all the components very well.
Sumit Bhanwala - PeerSpot reviewer
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"Technical support is pretty sharp and very responsive."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Its initial setup was straightforward."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"In Azure, we have multiple subscriptions and with every subscription, we add some kind of instance ID. We can work with the instance ID so that we allow all of the instances containing nodules. Everything else, we block. This way, if you go to outlook.com and check your email, if you log in with your company account, the instance ID will show. The network will take action according to the instance ID and say, "You are using the enterprise email. I'll let you surf. I'll let you see your email." But when you try to log in with your own email address, like Hotmail or Gmail, the instance ID will be different. This way we are not completely blocking Outlook, but we are blocking people from accessing their Outlook. We are only allowing the enterprise-level emails, and we are not allowing user-based emails."
"Netskope is highly scalable and has supported our organization's growth without any challenges."
"The product's analytics part is pretty fine."
"The most useful feature of this solution is Cloud Control, which allows me to schedule cloud uploads."
"Technical support is pretty good."
"Netskope is an efficient, reliable, and easy-to-manage solution."
"They are very good at CASB as compared to other players."
"Netskope serves as a single web console carrying out multiple functionalities: Zero Trust Network Architecture (ZTNA), Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), Web DLP, and firewall services."
"With SASE, we have a single platform that covers multiple task services with which we need to control access. All the features are equally valuable."
"SASE's most valuable features are proxy and content filtering."
"The tool's scalability is good."
"On DLP terms, Zscaler Cloud DLP ensures that data doesn't go outside of the organization. So on the network level, Zscaler does a pretty good job."
"The solution is cloud-based with the latest inspection engines, which I find to be amazing."
"The scalability of the solution is great."
"The product’s most valuable features are inbound and outbound scanning and API control."
"It is straightforward to set up."
 

Cons

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"The dashboards for local use could be better."
"Sometimes, obviously, there are bugs."
"File integrity monitoring would be very advantageous as an additional feature."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"The reporting feature needs improvement."
"Setting up policies is something that we having been doing, and if the vendor were to provide example use cases that included different implementation options then it would be very useful for us."
"If we need to allow a process that is blocked by Netskope, we have to manually check the logs to see why it is blocked. This can be time-consuming and inefficient"
"Support services could definitely be improved. Support is the one area that can always use improvement. It's an evolving thing, so based on demand and based on market requirement and the way market is moving towards."
"A bit of latency is observed in some of the applications."
"Lacking in local customer support."
"The solution's implementations can be made much easier because, currently, it is complex in nature."
"The CSPM model needs to improve."
"Technical support and the user interface could be improved."
"It would be better if the Zscaler Private Access team made it easier for people to find subscriptions on the portal, mainly information on what my customers subscribed to or the type of licenses purchased."
"The product must allow users to check logs for an entire year in the local console."
"The area that requires improvement is their support. The current support is lacking."
"The solution needs to improve a lot of aspects."
"The only issue with Zscaler Cloud DLP is that it only gives you DLP protection from web traffic, which is flowing out, while a full-blown DLP solution such as Forcepoint or Symantec gives you DLP coverage for multiple channels. Zscaler Cloud DLP doesn't give you coverage for email, fax, and USB channels, and this is the only challenge or room for improvement in the solution. It's just an extension on top of what you're buying on the proxy, so it's just an added layer, and it doesn't cover DLP on a very broad level. I'm unsure if Zcaler is in the business of competing with a full-blown DLP solution, and if there's a plan to expand the features of Zscaler Cloud DLP beyond the web channel because you'll have to deploy a full-blown agent for it. I'm unsure if this is on the cards because the solution is just an added layer that you get with your proxy. I've asked the Zcaler team whether there's a plan to go full DLP in the future, but I didn't get a positive response. There isn't any feature I'd like added to Zscaler Cloud DLP currently, because anything you could think of that should be in cloud or SaaS solutions is already there, except for machine learning, as it's the only functionality that seems to be lacking in the solution. Machine learning is an additional policy available in other DLP solutions in the market, but my team didn't find it in Zscaler Cloud DLP."
"Occasionally, issues arise in the LogStack by a third party, particularly for government websites accessed by numerous users."
"There is improvement in enhancing proper manageability, policies, and logs. So, log management could be improved."
"We faced certain migration and implementation challenges in executing the tasks, so I would suggest improvement related to the stability of the solution."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"I would rate the pricing nine out of ten."
"I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is low price."
"The product's price is average."
"Pricing is a little expensive but it is affordable."
"On a scale from one to ten, where one is expensive, and ten is cheap, I rate the solution's pricing a six out of ten."
"The pricing is competitive."
"The price is in the middle range compared to other solutions."
"I recall that the price was considerably cheaper than that of Zscaler. It was around 60,000 AUD for 1,000 users per year and included some training and some premier support offerings. If we wanted to take advantage of the CASB capabilities, then there was an additional subscription fee, for which we didn't have the budget. On price, I would give Netskope a three or four out of five because it's quite expensive, but it offers a lot of value."
"The solution is expensive."
"My company is a Zscaler Private Access partner, so the customers pay for the license fees."
"It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced next-generation firewall functions are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Overall, the cost seems reasonable."
"It is an auto-renewal subscription service."
"The product has reasonable pricing."
"In the long run, cloud services are not inherently costly."
"In terms of market positioning, I would describe Zscaler Private Access as offering optimal pricing. Based on our experience, Cato Networks tends to be slightly more expensive."
"The product is a little more expensive than other tools."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
17%
Financial Services Firm
13%
Manufacturing Company
9%
Insurance Company
5%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
Our biggest problem with their service was it did not recognize the device and filtering did not always work correctl...
What is your primary use case for iboss?
We used it for student and faculty filtering on campus.
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What do you like most about Netskope CASB?
The product's analytics part is pretty fine.
What is your experience regarding pricing and costs for Netskope CASB?
Netskope is cost-effective compared to similar solutions like Zscaler.
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of th...
 

Also Known As

iBoss Cloud Platform
Netskope CASB
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
NetApp, Genomic Health, Caterpillar, Apollo, Pandora, Continental Resources, Fractal, infinera, Tesla
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Netskope vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.