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Netskope vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
7th
Ranking in Secure Access Service Edge (SASE)
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), ZTNA as a Service (8th)
Netskope
Ranking in Cloud Access Security Brokers (CASB)
3rd
Ranking in Secure Access Service Edge (SASE)
3rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
46
Ranking in other categories
No ranking in other categories
Zscaler Zero Trust Exchange...
Ranking in Cloud Access Security Brokers (CASB)
5th
Ranking in Secure Access Service Edge (SASE)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
64
Ranking in other categories
Data Loss Prevention (DLP) (2nd), Application Control (4th), ZTNA as a Service (1st), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of September 2025, in the Cloud Access Security Brokers (CASB) category, the mindshare of iboss is 2.2%, up from 1.5% compared to the previous year. The mindshare of Netskope is 14.9%, up from 13.9% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 10.0%, down from 12.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Access Security Brokers (CASB) Market Share Distribution
ProductMarket Share (%)
Netskope14.9%
Zscaler Zero Trust Exchange Platform10.0%
iboss2.2%
Other72.9%
Cloud Access Security Brokers (CASB)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Benjamin Naranjo - PeerSpot reviewer
Provides secure remote access and web navigation protection with highly customizable features
The most helpful features in Netskope are the data loss prevention module, the anti-malware module, and the integration that it has with Information Rights Management from Microsoft. It has better categorization and more granular features regarding web protection, as it allows me to control HTTP methods. I can publish WhatsApp web for my users as read-only, for example. Other providers cannot; they are only on and off, and do not have the granularity for a website to be read-only. That comes with a downside, which is that they need to regularly update their controls to support those features in those websites.
Sumit Bhanwala - PeerSpot reviewer
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"Technical support is pretty sharp and very responsive."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"Our primary use case for this product is DLP,"
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"iboss is among the few products providing inline filtering where no application is needed on the device."
"The product's analytics part is pretty fine."
"The solution offers a better understanding of the real scenario and identifies the cloud apps that are being utilized."
"The most valuable feature of Netskope is that it is a SaaS-delivered solution."
"The initial setup is straightforward"
"Technical support is good. They are very helpful and quick to resolve any issues we have."
"Its deployment is very easy and quick. Their technical support is also very good."
"The feature that I like best is the GUI."
"The most useful feature of this solution is Cloud Control, which allows me to schedule cloud uploads."
"The initial setup is easy."
"The most valuable feature is the manageability of the micro tunnels."
"This secure connection allows users to connect to the Zscaler VPN and access the resources on the office network, making it a highly valuable component of our system."
"The most valuable aspect of Zscaler Cloud DLP is its automatic DLP feature."
"Yes, it is very stable. I have never seen it go down, not once."
"The scalability of the solution is great."
"The most valuable features of Zscaler Private Access are reliability, scalability, and availability."
"The policies are very easy to implement."
 

Cons

"Sometimes, obviously, there are bugs."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"File integrity monitoring would be very advantageous as an additional feature."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"The solution's documentation still needs to be improved."
"There could be better integration with other solutions."
"It needed some fine-tuning on core business sites that we used, which were sensitive to what we term a man-in-the-middle certificate by design. Some sites were not tolerant because they presented as potentially malicious. So, we just had to make some tweaks so that it would bypass or interpret it."
"They can focus more on ease of admin, ease of use, and ease of migration. Migration should be simple for companies that are using a different platform and would like to move to Netskope. Everyone looks for a simple migration. They can also focus more on cloud services and cloud trends. They have to see the cloud market, and they should try to compete with Zscaler and other players. They should also work on licensing costs."
"There could be room for improvement in the subscription process."
"Deployment and policy tweaking were two areas where improvement needs to be made."
"In some cases, when you have a lot of policies, it can get confusing for users and you can get lost in the GUI."
"Technical support and the user interface could be improved."
"On the improvement side, when we bypass certain internet traffic types, it's currently recommended to have a one-click option, but audio and video aren't always supported. Thus, we need to bypass that kind of traffic. So, it is an area of improvement."
"The product must allow users to check logs for an entire year in the local console."
"Another area of improvement is implementation through non-client connectors. The solution can be implemented in two ways. One uses the back file; the other one uses client connectors. So the client connector is pretty fast, but when it comes to non-client connectors and procedures, it's kind of delayed and slow."
"The area that requires improvement is their support. The current support is lacking."
"Having a Zscaler-specific device could streamline this process and provide a more consistent user experience across diverse branches."
"What could be improved in Zscaler Private Access is its notification. For example, if there's a speed issue, there should be a pop-up that alerts the user about it. If there is a network quality issue, for example, it isn't good enough to connect to, or the network quality is bad, there should be a notification from the solution. Zscaler Private Access also needs improvement in terms of its interface and security."
"Setup is a bit complex because there are many steps that need to be taken before onboarding and activating the solution."
"The granularity in blocking is not sufficient, as new domains are automatically blocked for 30 days without further information."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"Netskope is a premium service, and its pricing ranges from medium to expensive."
"There is a license required for this solution and there are many licensing models available. For example, what applications are covered as part of the license."
"The price is in the middle range compared to other solutions."
"The pricing is competitive."
"I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is low price."
"Licensing is on a yearly basis."
"The pricing is very flexible."
"Licensing fees are paid annually."
"Zscaler Cloud DLP is moderately priced. We pay around 2 million rupees per year."
"Zscaler Private Access is extremely expensive."
"It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced next-generation firewall functions are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Overall, the cost seems reasonable."
"There is definitely an ROI."
"It's expensive currently. But when purchasing for a large number of users, there's room to negotiate. It's really up to the procurement team."
"The product is a little more expensive than other tools."
"It's an affordable solution"
"My company is a Zscaler Private Access partner, so the customers pay for the license fees."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
10%
Healthcare Company
5%
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise9
Large Enterprise25
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise11
Large Enterprise41
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What do you like most about Netskope CASB?
The product's analytics part is pretty fine.
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What needs improvement with Zscaler SASE?
The solution needs to improve a lot of aspects.
 

Also Known As

iBoss Cloud Platform
Netskope CASB
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
NetApp, Genomic Health, Caterpillar, Apollo, Pandora, Continental Resources, Fractal, infinera, Tesla
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Netskope vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: August 2025.
867,341 professionals have used our research since 2012.