Cisco Umbrella vs Fortinet FortiGate SWG comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jul 12, 2022

We performed a comparison between Cisco Umbrella and Fortinet FortiGate SWG based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Users of both solutions say that their initial setup is straightforward.
  • Features: Users of both products are happy with their stability and scalability.

    Cisco Umbrella users say it is flexible, fast, secure, and easy to manage. Several users mention that they would like better integration options.

    Fortinet Fortigate users like its security for endpoints feature and say that it performs well but that its reporting tools need to be improved.
  • Pricing: Most reviewers of both solutions feel that their prices are high.
  • ROI: Cisco Umbrella reviewers report seeing an ROI. Fortinet FortiGate SWG users do not mention ROI.
  • Service and Support: Users of both solutions report being satisfied with the level of support they receive. Fortinet FortiGate users note that sometimes the response time can be slow.

Comparison Results: Cisco Umbrella is the winner in this comparison. It is a powerful and reliable tool with a proven ROI. It also received higher marks in the Support category.

To learn more, read our detailed Cisco Umbrella vs. Fortinet FortiGate SWG Report (Updated: November 2022).
656,474 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We like Cisco Umbrella because of DNS security. It's one step ahead of whatever we are using for regular web filtering. In that way, it's more secure than other web filtering products.""The most valuable feature is the ability to block users from reaching places that they should not even try to reach has been a boon.""It enables us to go granular in the customization of blocking some categories on the DNS.""There is much differentiation within the licensing so if anyone wants DNS security from the DNS security log, we are there already, and if anyone wants to go to a secure internet gateway, that is also available. We can get the integrated cloud DLP license keys. That is a good benefit with Cisco Umbrella. You can get a complete solution in a single licensing.""One of the most important features is the security posture check which Umbrella offers when a user accesses any website. That is one of the most unique features that it offers.""The solution is extremely stable. It has excellent performance.""It has improved our organization from a security posture perspective. We feel more confident now knowing that we can block phishing attempts or any type of malware that is DNS-related. This is a very nice feature that provides peace of mind.""The most valuable features for us include tenant lock, content filtering, and DLP solutions, looking for PII and information being exfiltrated."

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"The pricing on offer is excellent.""The overall features of Fortinet FortiGate SWG are good.""The most valuable feature of Fortinet FortiGate SWG is inspection.""The performance is very good and the solution is simple to manage.""We have found the product to be scalable.""FortiGate SWG's most valuable feature is integration with vulnerability management.""FortiGate is easy to use, and I also like its VPN.""The solution is superior to Cisco in terms of security."

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Cons
"I feel that the application needs other characteristics that are available with other applications in the market.""Cisco Umbrella should introduce an on-premises device.""There are cheaper solutions in the market""We would like them to add more features to Cisco Umbrella.""It would be better if there was a little bit of flexibility for organizations that don't have SD One in their environment. Because of the complexity of the environment, it's not easy to actually turn on the feature of the secure internet gateway for our users. We have not been able to explore that option yet.""The integration with Cisco could be better.""I'd like to see this solution more closely integrate with other products Cisco has in its portfolio.""It had the ability to do a lot of app control. So, every single app that went through that portal was registered, but there is a general issue with the whole app control. As soon as you add a mobile phone to your network, all of the apps get registered through the system, and you can approve, reject, or just let them go through. When I looked at it, it was impossible to manage app control. There was just so much data. I didn't apply that service because I just didn't have the time to manage it. It would be good if there was a way to categorize applications."

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"It could always be more secure.""Fortinet FortiGate SWG could improve the price, it is expensive.""We have experienced a number of failures when trying to upgrade firmware and the process takes a long time. We only experienced this when doing major upgrades between versions.""The initial setup is medium complex and takes between five days and a week.""FortiGate's reporting features could provide a better picture of what is happening in the box.""I would like the deployment and integration of this product to be easier. We should be able to deploy the features more easily and have different types of access. It should be easier to integrate. Currently, we need to develop APIs to use this interface.""The solution has many heightened points which we cannot get to without working on CLI.""The product needs to drastically improve its reporting capability."

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Pricing and Cost Advice
  • "There is a subscription cost."
  • "The price could be lower."
  • "The price is quite good."
  • "Pricing depends on the automation requirements of the organization."
  • "It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high."
  • "Cisco Umbrella is expensive and could be cheaper."
  • "When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."
  • "The licensing fee is paid on a yearly basis."
  • More Cisco Umbrella Pricing and Cost Advice →

  • "It is around $50,000 per month."
  • "There is a need to pay for a license for the product."
  • "The price is relatively expensive compared to other solutions which are providing similar features."
  • "We pay about $4,000 for a yearly license, and there aren't any additional fees."
  • "The pricing for this solution is reasonable."
  • "Pricing for Fortinet FortiGate SWG is more suitable for enterprise or large-sized organizations because they are the ones who can afford it versus small and medium-sized organizations."
  • "FortiGate SWG is reasonably priced."
  • "When comparing the price of Fortinet FortiGate SWG to other solutions it is expensive. The price could be better."
  • More Fortinet FortiGate SWG Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security… more »
    Top Answer:Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat… more »
    Top Answer:The single-pane-of-glass management is really important. In today's era, administration costs and operational expenses will cost you a lot, and it reduces that as well. You don't need extra resources… more »
    Top Answer:The security for endpoints is the most valuable. It is very secure for our workers. It allows us to secure a transaction and enable security for a specific segment in the workflow.
    Top Answer:I would like the deployment and integration of this product to be easier. We should be able to deploy the features more easily and have different types of access. It should be easier to integrate… more »
    Ranking
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    35,499
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    Average Words per Review
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    Rating
    8.7
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    388
    Rating
    8.3
    Comparisons
    Also Known As
    OpenDNS
    FortiGate SWG, FortiGate Secure Web Gateway
    Learn More
    Overview

    Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in minutes.

    Cisco Umbrella uses machine learning to search for, identify, and even predict malicious domains. By learning from internet activity patterns, this DNS-layer security solution can automatically identify attacker infrastructure being staged for the next threat. These domains are then proactively blocked, protecting networks from potential compromise. Cisco Umbrella analyzes terabytes of data in real time across all markets, geographies, and protocols.

    Cisco Umbrella works with leading IT companies to integrate its security enforcement and intelligence. Built with a bidirectional API, Cisco Umbrella makes it easy to extend protection from on-premises security appliances to cloud controlled devices and sites.

    Cisco Umbrella is suitable for small businesses without dedicated security professionals, as well as for multinational enterprises with complex environments.

    Why use Cisco Umbrella?

    • Simplify security management: Cisco Umbrella is the fastest and easiest way to protect all users within minutes and reduces the number of infections and alerts sent from other security products by stopping threats at the earliest point. With no hardware to install and no software to manually update, ongoing management is simple

    • Reliable reporting: Cisco Umbrella reports show activity for each device or network in the system. Users gain a more complete picture of the security risks facing their organization and can take action to remedy them.

    • Manage and control cloud apps: Umbrella provides visibility into sanctioned and unsanctioned cloud services in use across the enterprise. Users can uncover new services being used, see who is using them, identify potential risk, and block specific applications easily.

    Reviews from Real Users

    Cisco Umbrella stands out among its competitors for a number of reasons. Some of the major ones are its DNS-based protection, ability to protect users no matter where they are located, stability, and high performance.

    Daniel B., a network specialist at Syswind Kft, writes, “We primarily use the solution as cloud security for our branches. It protects us from direct internet outbreaks. It makes for good flexibility. The solution is very easy to manage. We found the initial setup, for example, to be quite simple. Efficient protection on the DNS level and even higher. The sandboxing feature analyses and handles the complicated security risks.”

    Victor M., SOC & Security Services Director at BEST, notes, “It provides security for the remote workers and it helps to improve enterprise security in a very easy way. We mainly enjoy web software protection capabilities. It prevents the end-users from getting into bad sites or sites that potentially could have malware or could be phishing. It helps end-users avoid the wrong sites. The solution works very smoothly. The user interface is good.”

    As Enterprises continue to rearchitect their WAN Edge with rapid migration of applications to the cloud, the attack surface at the remote sites/branch locations continues to increase. This risk is especially high for web-based traffic, as web-based threat continue to be one of the primary attack vectors. As attack techniques become more advanced and versatile, organizations need an integrated approach to secure against external and internal risks. Fortinet's secure web gateway provides flexible deployment options to protect against internet-based threats without compromising on end-user experience.

    Offer
    Learn more about Cisco Umbrella
    Learn more about Fortinet FortiGate SWG
    Sample Customers
    Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
    Salt Lake County, Catholic College Bendigo, Azienda Unita Sanitaria
    Top Industries
    REVIEWERS
    Financial Services Firm16%
    Educational Organization9%
    Comms Service Provider9%
    Consumer Goods Company7%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider14%
    Financial Services Firm8%
    Government6%
    REVIEWERS
    Financial Services Firm25%
    Manufacturing Company25%
    Non Profit13%
    Marketing Services Firm13%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider20%
    Financial Services Firm5%
    Manufacturing Company5%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise25%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise15%
    Large Enterprise64%
    REVIEWERS
    Small Business54%
    Midsize Enterprise31%
    Large Enterprise15%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise20%
    Large Enterprise53%
    Buyer's Guide
    Cisco Umbrella vs. Fortinet FortiGate SWG
    November 2022
    Find out what your peers are saying about Cisco Umbrella vs. Fortinet FortiGate SWG and other solutions. Updated: November 2022.
    656,474 professionals have used our research since 2012.

    Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 38 reviews while Fortinet FortiGate SWG is ranked 6th in Secure Web Gateways (SWG) with 11 reviews. Cisco Umbrella is rated 8.6, while Fortinet FortiGate SWG is rated 8.4. The top reviewer of Cisco Umbrella writes "We can see all of our locations in one place and only have to make changes once for all our locations". On the other hand, the top reviewer of Fortinet FortiGate SWG writes "Non-IT people could plug it in, connect it to the fiber, and get it running without IT help. ". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Palo Alto Networks DNS Security, Infoblox Advanced DNS Protection and Prisma Access by Palo Alto Networks, whereas Fortinet FortiGate SWG is most compared with Fortinet FortiProxy, Netskope Next Gen Secure Web Gateway, Zscaler Internet Access, Forcepoint Secure Web Gateway and McAfee Web Gateway. See our Cisco Umbrella vs. Fortinet FortiGate SWG report.

    See our list of best Secure Web Gateways (SWG) vendors.

    We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.