We performed a comparison between Cisco Umbrella and Fortinet FortiGate SWG based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Cisco Umbrella is the winner in this comparison. It is a powerful and reliable tool with a proven ROI. It also received higher marks in the Support category.
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"By using Cisco Umbrella, you are sure of inspecting all the traffic. Whenever the user machine is connected to your network, it is inspected. That's the best thing. It means you are sure that nothing is being exported or imported without your choice. That is the best feature."
"Cisco Umbrella is such a solution and can be implemented very fast and easy. All that we must do is redirect the DNS registers in their routers, or the active directory service of the enterprise that are going to use in Umbrella services. If you buy the service now, in two hours you are protected by the service because it's very fast to put in service."
"The agent that gets installed on the endpoints or on people's laptops and devices is a Cisco AnyConnect Umbrella module. It's one of the most impressive things because you are able to protect your users anywhere they are."
"Threats never come close to your network with security at the DNS level."
"The most valuable features of this solution are the Web Filtering and the APT."
"We like Cisco Umbrella because of DNS security. It's one step ahead of whatever we are using for regular web filtering. In that way, it's more secure than other web filtering products."
"It provides centralized, device-agnostic management of the Internet experience."
"The integration features within, for example, the Cisco VPN product and the Umbrella module are valuable."
"The most valuable feature of Fortinet FortiGate SWG is inspection."
"FortiGate also makes GRE tunneling possible."
"The solution is superior to Cisco in terms of security."
"The most useful features are application control, web filtering, and SD-WAN."
"It has a valuable SD-WAN feature and provides good performance."
"It offers web filtering capabilities at a more affordable price compared to other solutions like PSMs or NETGEAR."
"I would rate the scalability of this product a nine out of ten because it is highly scalable. We have not had problems with customers in terms of scalability."
"The pricing on offer is excellent."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Its price could be better."
"Client delivery and client updates should be improved. Client delivery was not as easy as expected. Another area for improvement is the integration of escalation procedures for security issues."
"The product can be pretty expensive."
"Their support should be improved. It is necessary that the support is efficient. It is not really easy to get a resolution for an issue from Cisco support. They should be faster and more efficient."
"Its DNS service does not support IPv6 query."
"The integration with other solutions is a little complex. If you want to integrate with something like ArcSight or LogRhythm or Splunk, you need to do a lot of configuration. There are no easy ways to implement it."
"The pricing could always be a little bit better."
"User interface could be a little smoother and more intuitive."
"There's room for improvement in the interface, especially following their upgrade to version nineteen."
"Their technical support could be improved a little bit in terms of responsiveness."
"Integrating OpenVPN with FortiGate would provide a powerful combination of secure remote access and comprehensive network security."
"Fortinet FortiGate SWG's SSL offloading features need improvement."
"The graphical user interface of Fortinet FortiGate SWG is an area of concern where improvements are required."
"Fortinet FortiGate SWG could improve the price, it is expensive."
"The price could be improved."
"Another issue is how deduplication services don't work reliably after enabling deduplication on Fortinet."
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Fortinet FortiGate SWG is ranked 4th in Secure Web Gateways (SWG) with 39 reviews. Cisco Umbrella is rated 8.8, while Fortinet FortiGate SWG is rated 8.6. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Fortinet FortiGate SWG writes "Non-IT people could plug it in, connect it to the fiber, and get it running without IT help. ". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Infoblox Advanced DNS Protection, whereas Fortinet FortiGate SWG is most compared with Fortinet FortiProxy, Forcepoint Secure Web Gateway, Sangfor Internet Access Gateway (IAG), Netskope Next Gen Secure Web Gateway and Axis Security. See our Cisco Umbrella vs. Fortinet FortiGate SWG report.
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