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Cisco Umbrella vs Fortinet FortiGate SWG comparison

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Comparison Buyer's Guide
Executive Summary
Updated on July 12, 2022

We performed a comparison between Cisco Umbrella and Fortinet FortiGate SWG based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Users of both solutions say that their initial setup is straightforward.
  • Features: Users of both products are happy with their stability and scalability.

    Cisco Umbrella users say it is flexible, fast, secure, and easy to manage. Several users mention that they would like better integration options.

    Fortinet Fortigate users like its security for endpoints feature and say that it performs well but that its reporting tools need to be improved.
  • Pricing: Most reviewers of both solutions feel that their prices are high.
  • ROI: Cisco Umbrella reviewers report seeing an ROI. Fortinet FortiGate SWG users do not mention ROI.
  • Service and Support: Users of both solutions report being satisfied with the level of support they receive. Fortinet FortiGate users note that sometimes the response time can be slow.

Comparison Results: Cisco Umbrella is the winner in this comparison. It is a powerful and reliable tool with a proven ROI. It also received higher marks in the Support category.

To learn more, read our detailed Cisco Umbrella vs. Fortinet FortiGate SWG report (Updated: September 2022).
632,779 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I haven't found any issues related to latency or any other issue.""You can manage and create policies based on a group of users. It can permit some URLs and block others.""There is much differentiation within the licensing so if anyone wants DNS security from the DNS security log, we are there already, and if anyone wants to go to a secure internet gateway, that is also available. We can get the integrated cloud DLP license keys. That is a good benefit with Cisco Umbrella. You can get a complete solution in a single licensing.""Umbrella, being one pane for managing, being all-encompassing, allows us to quickly go in, make a change, and it applies to either every location, if we want it to, or we can have policies in place that only apply to certain users or certain computers.""It offers good visibility for the Administrator. The administrator has full visibility of what is blocked or has the knowledge of where users go when they are surfing the internet.""The security and access control features.""When we have laptops that leave the building, they could connect to public WiFi before they establish a VPN connection back into the company. For that duration or that period of time when they're not docked in the network or on a VPN, they effectively don't have that full layer of security that I provide inside the building. This tool stands in during that period of time, and we extend the security settings through their basic firewall or their cloud-based firewall at that time. So, we do content filtering and control access, but they also are looking at new domains, IP addresses, and bad requests. They're blocking them on my behalf when a laptop is not sitting behind our security appliances.""I like the original functionality, which allows for providing secure DNS services."

More Cisco Umbrella Pros →

"The overall features of Fortinet FortiGate SWG are good.""FortiGate is easy to use, and I also like its VPN.""FortiGate is easy to configure. We configured one of the units and sent it to Indiana to be installed. We asked them to give us a call when they got it, so we could help them through the process, but they called us back to tell us it works great.""The solution is superior to Cisco in terms of security.""The pricing on offer is excellent.""It is simpler to configure. It is not like Cisco Firepower, where you go crazy trying to follow the Cisco documentation to figure out how to configure one little thing. Unlike Cisco Firepower, where you can't do everything through the web interface and you have got to do some command line stuff, Fortinet FortiGate SWG is simpler. There are four different things in Cisco to get in, which is not the case with Fortinet FortiGate SWG. It is one of my favorite solutions to work with. I would much rather work with it than Cisco Firepower, for example. Even though I've got 20 years of Cisco experience with different firewalls, I would much prefer this solution.""The security for endpoints is the most valuable. It is very secure for our workers. It allows us to secure a transaction and enable security for a specific segment in the workflow.""The performance is very good and the solution is simple to manage."

More Fortinet FortiGate SWG Pros →

Cons
"One of the issues with Umbrella is as you get into endpoint detection and response, such as EDR point solutions, some of them will not integrate well with Umbrella. Sometimes when you want to use technology, such as Always On VPN, it will not work. There are some looming issues as one type of technology starts to crossover with Umbrella. That is the challenge and Umbrella should find a way to be more compatible with some of the endpoint response solutions that are coming out on the market.""I would like them to make some videos, practical videos, the kind with steps that people can use to learn and deploy""It should have a real-time malware classification engine. It should check the malware on the website. It would be good if it had a real-time malware check for the websites because currently, it just compares the DNS queries of the blacklist. It should also have malware control over file execution and the types of files that the users are allowed to download.""It would be better if there was a little bit of flexibility for organizations that don't have SD One in their environment. Because of the complexity of the environment, it's not easy to actually turn on the feature of the secure internet gateway for our users. We have not been able to explore that option yet.""The pricing could always be a little bit better.""If we're trying to deploy it to a Mac through Meraki, it's impossible. The method of deployment for a Mac, and the features available in Meraki, are not compatible at all.""There are some situations where we would like to block things for specific user groups. I know that Umbrella does that, but it's not that easy.... when you want a specific task for specific rules and policies for user groups, you have to go three levels down in the menu, and it's hard to find where you do that task.""It could be improved by having a local data center and caching, which can provide protection support. I would like to be able to channel my intel and my network traffic to their clouds, and this feature is not available. Advanced protection or any malware file support, which might be required, is not available."

More Cisco Umbrella Cons →

"What could be improved in Fortinet FortiGate SWG is its pricing because it's a bit higher. If it's cheaper, my company could pitch it to customers and engage with customers better about it. What I'd like to see in the next release of Fortinet FortiGate SWG is an improvement in its dashboard or GUI. I'd like it to be more user-friendly.""I would like the deployment and integration of this product to be easier. We should be able to deploy the features more easily and have different types of access. It should be easier to integrate. Currently, we need to develop APIs to use this interface.""It could always be more secure.""Fortinet FortiGate SWG could improve the price, it is expensive.""The initial setup is medium complex and takes between five days and a week.""We have experienced a number of failures when trying to upgrade firmware and the process takes a long time. We only experienced this when doing major upgrades between versions.""The product needs to drastically improve its reporting capability.""Their technical support could be improved a little bit in terms of responsiveness."

More Fortinet FortiGate SWG Cons →

Pricing and Cost Advice
  • "I think it's worth the money."
  • "The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."
  • "The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower."
  • "There is a subscription cost."
  • "The price could be lower."
  • "The price is quite good."
  • "Pricing depends on the automation requirements of the organization."
  • "It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high."
  • More Cisco Umbrella Pricing and Cost Advice →

  • "It is less expensive than a Cisco solution."
  • "It is around $50,000 per month."
  • "There is a need to pay for a license for the product."
  • "The price is relatively expensive compared to other solutions which are providing similar features."
  • "We pay about $4,000 for a yearly license, and there aren't any additional fees."
  • "The pricing for this solution is reasonable."
  • "Pricing for Fortinet FortiGate SWG is more suitable for enterprise or large-sized organizations because they are the ones who can afford it versus small and medium-sized organizations."
  • "FortiGate SWG is reasonably priced."
  • More Fortinet FortiGate SWG Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
    632,779 professionals have used our research since 2012.
    Questions from the Community
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security… more »
    Top Answer:Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat… more »
    Top Answer:The single-pane-of-glass management is really important. In today's era, administration costs and operational expenses will cost you a lot, and it reduces that as well. You don't need extra resources… more »
    Top Answer:The security for endpoints is the most valuable. It is very secure for our workers. It allows us to secure a transaction and enable security for a specific segment in the workflow.
    Top Answer:I would like the deployment and integration of this product to be easier. We should be able to deploy the features more easily and have different types of access. It should be easier to integrate… more »
    Ranking
    Views
    45,777
    Comparisons
    36,031
    Reviews
    42
    Average Words per Review
    761
    Rating
    8.7
    Views
    3,766
    Comparisons
    3,220
    Reviews
    12
    Average Words per Review
    397
    Rating
    8.3
    Comparisons
    Also Known As
    OpenDNS
    FortiGate SWG, FortiGate Secure Web Gateway
    Learn More
    Overview

    Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in minutes.

    Cisco Umbrella uses machine learning to search for, identify, and even predict malicious domains. By learning from internet activity patterns, this DNS-layer security solution can automatically identify attacker infrastructure being staged for the next threat. These domains are then proactively blocked, protecting networks from potential compromise. Cisco Umbrella analyzes terabytes of data in real time across all markets, geographies, and protocols.

    Cisco Umbrella works with leading IT companies to integrate its security enforcement and intelligence. Built with a bidirectional API, Cisco Umbrella makes it easy to extend protection from on-premises security appliances to cloud controlled devices and sites.

    Cisco Umbrella is suitable for small businesses without dedicated security professionals, as well as for multinational enterprises with complex environments.

    Why use Cisco Umbrella?

    • Simplify security management: Cisco Umbrella is the fastest and easiest way to protect all users within minutes and reduces the number of infections and alerts sent from other security products by stopping threats at the earliest point. With no hardware to install and no software to manually update, ongoing management is simple

    • Reliable reporting: Cisco Umbrella reports show activity for each device or network in the system. Users gain a more complete picture of the security risks facing their organization and can take action to remedy them.

    • Manage and control cloud apps: Umbrella provides visibility into sanctioned and unsanctioned cloud services in use across the enterprise. Users can uncover new services being used, see who is using them, identify potential risk, and block specific applications easily.

    Reviews from Real Users

    Cisco Umbrella stands out among its competitors for a number of reasons. Some of the major ones are its DNS-based protection, ability to protect users no matter where they are located, stability, and high performance.

    Daniel B., a network specialist at Syswind Kft, writes, “We primarily use the solution as cloud security for our branches. It protects us from direct internet outbreaks. It makes for good flexibility. The solution is very easy to manage. We found the initial setup, for example, to be quite simple. Efficient protection on the DNS level and even higher. The sandboxing feature analyses and handles the complicated security risks.”

    Victor M., SOC & Security Services Director at BEST, notes, “It provides security for the remote workers and it helps to improve enterprise security in a very easy way. We mainly enjoy web software protection capabilities. It prevents the end-users from getting into bad sites or sites that potentially could have malware or could be phishing. It helps end-users avoid the wrong sites. The solution works very smoothly. The user interface is good.”

    As Enterprises continue to rearchitect their WAN Edge with rapid migration of applications to the cloud, the attack surface at the remote sites/branch locations continues to increase. This risk is especially high for web-based traffic, as web-based threat continue to be one of the primary attack vectors. As attack techniques become more advanced and versatile, organizations need an integrated approach to secure against external and internal risks. Fortinet's secure web gateway provides flexible deployment options to protect against internet-based threats without compromising on end-user experience.

    Offer
    Learn more about Cisco Umbrella
    Learn more about Fortinet FortiGate SWG
    Sample Customers
    Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
    Salt Lake County, Catholic College Bendigo, Azienda Unita Sanitaria
    Top Industries
    REVIEWERS
    Financial Services Firm16%
    Educational Organization9%
    Comms Service Provider9%
    Consumer Goods Company7%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider16%
    Financial Services Firm8%
    Government6%
    REVIEWERS
    Financial Services Firm29%
    Manufacturing Company29%
    Marketing Services Firm14%
    Comms Service Provider14%
    VISITORS READING REVIEWS
    Comms Service Provider23%
    Computer Software Company20%
    Financial Services Firm5%
    Manufacturing Company5%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise26%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise16%
    Large Enterprise64%
    REVIEWERS
    Small Business54%
    Midsize Enterprise31%
    Large Enterprise15%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise21%
    Large Enterprise53%
    Buyer's Guide
    Cisco Umbrella vs. Fortinet FortiGate SWG
    September 2022
    Find out what your peers are saying about Cisco Umbrella vs. Fortinet FortiGate SWG and other solutions. Updated: September 2022.
    632,779 professionals have used our research since 2012.

    Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 46 reviews while Fortinet FortiGate SWG is ranked 7th in Secure Web Gateways (SWG) with 12 reviews. Cisco Umbrella is rated 8.8, while Fortinet FortiGate SWG is rated 8.2. The top reviewer of Cisco Umbrella writes "We can see all of our locations in one place and only have to make changes once for all our locations". On the other hand, the top reviewer of Fortinet FortiGate SWG writes "Non-IT people could plug it in, connect it to the fiber, and get it running without IT help. ". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Palo Alto Networks DNS Security, Infoblox Advanced DNS Protection and Prisma Access by Palo Alto Networks, whereas Fortinet FortiGate SWG is most compared with Fortinet FortiProxy, Netskope Next Gen Secure Web Gateway, Zscaler Internet Access, Forcepoint Secure Web Gateway and McAfee Web Gateway. See our Cisco Umbrella vs. Fortinet FortiGate SWG report.

    See our list of best Secure Web Gateways (SWG) vendors.

    We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.